Pet1620:
Good evening, I once complain to u abt deduction on my mtn sim last year and u ask me to deactivte caller tune. But i later find out that it is not the issue at all and it even get worster now that i can't even leave 1kobo on my mtn sim anymore. here is my mtn number 08130126018. Please help me to deactivate the thing behind the deductions becus i can't take it anymore. Thanks.

Hi Pet1620, so sorry for the inconvenience. Checks on your line show that you currently have active MBlog Service Weekly service. However, your request for deactivation has been completed. In addition, you can dial *123*5# to check for any value added service on your line. Regards

ogirma:
Good evening, please I would like to know if there is anything mtn can do to rectify my problem I activated DND then deactivated, I was not getting any messages so I went to MTN office and laid my complain which I believe they had addressed the issue to an extent but the problem is I still don't get bulk SMS, I have experimented sending bulk SMS to my self and the message have not delivered so pls if there is anything you can do I would appreciate it

Hi ogirma, i sincerely apologize for the inconvenience. Please send your mobile number via private message to enable me assist. Regards

yak:
plz how do I transfer airtime from one mtn line to another? it's urgent please.

Hi yak, simply send SMS with Transfer, Recipient’s Number, Amount and PIN to 777. For example, you can send an SMS with ‘Transfer 0803******* 1500 1234’ to 777. Upon sending this message, you will receive an SMS asking you to confirm that you want to make the transfer by sending an SMS with 'YES' to 777. Alternatively, you can also transfer credit from your phone to another MTN customer’s phone by dialing *600*Recipient’s Number*Amount*PIN# on your phone and then click on send/press ok. For example, dial*600*08030000000*1500*1234# and then send/ok. When the transfer has been completed, you will receive a message informing you that the transfer was successful. Regards

etebefia:
in reference to this thread https://www.nairaland.com/3641547/mtn-new-fraudulent-scheme#53986459 here's my number 08065759596

Hi etebefia, The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.) Simply text HELP to the short code 2442. Regards

Nancypret:
please I have been trying to subscribe for mtn 1.5gig for 1000 naira but it's not going.
my no is 09060390852.

Hi Nancypret, so sorry to hear this. Please dial *131*4# or text 2 to 131 to check your data balance. Regards

Good day boss, a friend activated MusicPlus VIP membership on my phone unknown to me. Except I don't load card, no credit ever stay in my phone. I tried all I can both no result. This is my no,08147639744.

I received a message that have been unsubscribed from Mblog. I will try recharging the sim to see if thats all.Thanks.

JideSM:


Hi Pet1620, so sorry for the inconvenience. Checks on your line show that you currently have active MBlog Service Weekly service. However, your request for deactivation has been completed. In addition, you can dial *123*5# to check for any value added service on your line. Regards

Mathias2015:
Good day boss, a friend activated MusicPlus VIP membership on my phone unknown to me. Except I don't load card, no credit ever stay in my phone. I tried all I can both no result. This is my no,08147639744.

Hi Mathias2015, so sorry for the inconvenience. Please be informed that your request for deactivation has been completed. Regards

Good day bro/ sir may I no if mtn Xtra pro tarrif plan no longer exist' I discovered dat mtn automatically switched ma tarrif plan from Xtra pro to mtn extra value which charges me 19 to 20naira per min' efforts 2 migrate bck to extra pro is neva possible despite series of calls to ur customer car dats ma nums 07039160156

stevealibi:
Good day bro/ sir may I no if mtn Xtra pro tarrif plan no longer exist' I discovered dat mtn automatically switched ma tarrif plan from Xtra pro to mtn extra value which charges me 19 to 20naira per min' efforts 2 migrate bck to extra pro is neva possible despite series of calls to ur customer car dats ma nums 07039160156

Hello, let me be of help to u..cos mtn customer care unit unfortunately do not have solution to that problem.. I had same issue but mine was mtn pulse..so after series of calls without solution, I decided to migrate to xtra pro and it went smoothly, den migrated to pulse and was charged 100 naira migration fee

stevealibi:
Good day bro/ sir may I no if mtn Xtra pro tarrif plan no longer exist' I discovered dat mtn automatically switched ma tarrif plan from Xtra pro to mtn extra value which charges me 19 to 20naira per min' efforts 2 migrate bck to extra pro is neva possible despite series of calls to ur customer car dats ma nums 07039160156

Hi stevealibi, so sorry for the inconvenience. I wish to inform you that MTN Xtra Value plan is a newly introduced tariff plan. Once you purchase any XtraValue bundle while on any prepaid tariff plan, as soon as the subscription is completed, you will be automatically migrated to XtraValue plan. However, the inability to migrate to other tariff plans is currently receiving attention from the support unit. Feedback will be provided when resolved. Regards

Good day sir, please why I have not been able to browse or do anything tangible on my MTN 4G Lte line since yesterday? It switches between EDGE, WCDMA, and HSPDA, but bottomline is that I still can't do anything tangible like even open mails, websites, etc up till now. I am fed up with MTN and their 4G FRAUD!

pls I sell recharge cards and I sent to a Customer via watsapp,I thought she has loaded d card and I throw it away. only for her to reach me few minutes later that d card is not loading that I should resend but I have lost d card. pls help me. I have d print out date of other cards printed same day and same time. I miss up just a number. pls help.

oake:
Good day sir, please why I have not been able to browse or do anything tangible on my MTN 4G Lte line since yesterday? It switches between EDGE, WCDMA, and HSPDA, but bottomline is that I still can't do anything tangible like even open mails, websites, etc up till now. I am fed up with MTN and their 4G FRAUD!

Hi oake, i'm truly sorry that this happened. Kindly send your mobile number via PM to enable me assist. Regards

bukoladada41:
pls I sell recharge cards and I sent to a Customer via watsapp,I thought she has loaded d card and I throw it away. only for her to reach me few minutes later that d card is not loading that I should resend but I have lost d card. pls help me. I have d print out date of other cards printed same day and same time. I miss up just a number. pls help.

Hi bukoladada41, so sorry for the inconvenience. I'll appreciate if you can send the serial number and PIN of the voucher via PM to enable me assist. Regards

Hello, please I really need your help. I have 1.5gig data on my mtn line, but then I bought a new mtn sim, I wanna transfer the 1.5gig data from the old line to the new sim I just bought. Please how do I do it. Hv tried the data share and its telling me its unavailable, please what other alternative is there?

Good afternoon everybody, please I want to migrate to MTN pulse with my new Mtn sim but it was saying it is not allowed that I should join another tariff,

pls wat can I do,because I really wanna join mtn pulse,tanx

oyin2393:
Hello, please I really need your help. I have 1.5gig data on my mtn line, but then I bought a new mtn sim, I wanna transfer the 1.5gig data from the old line to the new sim I just bought. Please how do I do it. Hv tried the data share and its telling me its unavailable, please what other alternative is there?

Hi oyin2393, i'm truly sorry for the inconvenience. kindly note that the data share service is no longer available. However, you can enjoy the MTN SME Data share https://mtnbusiness.com.ng/sme/datashare

Upnepaa:
Good afternoon everybody, please I want to migrate to MTN pulse with my new Mtn sim but it was saying it is not allowed that I should join another tariff,

pls wat can I do,because I really wanna join mtn pulse,tanx

Hi Upnepaa, so sorry to hear this. Please send your mobile number via PM to enable me assist. Regards

Been trying to subscribe to mtn happy hour night browsing to no avail. Told its been stopped. Is this true?

...no bro

Oga JideSM I have anoda complaint to make again... As at dis morning I had about 8gb+ data on my line and I went ahead to share 2gb to a particular number and anoda 1gb to anoda number, totally 3gb so far but to my surprise I got confirmation notification indicating I had a data balance of 4gb+ instead of 5gb+.. Here's my number 08064318421.

emmalad92:
Been trying to subscribe to mtn happy hour night browsing to no avail. Told its been stopped. Is this true?

Hi emmalad92, so sorry for the inconvenience. The MTN Pulse happy hour night browsing is no longer available. Regards

Nbote:
Oga JideSM I have anoda complaint to make again... As at dis morning I had about 8gb+ data on my line and I went ahead to share 2gb to a particular number and anoda 1gb to anoda number, totally 3gb so far but to my surprise I got confirmation notification indicating I had a data balance of 4gb+ instead of 5gb+.. Here's my number 08064318421.

Hi Nbote, i sincerely apologize for the inconvenience. Kindly note that the issue has been forwarded to our support unit. I'll provide feedback once the issue is resolved. Regards

Msmither:

Bro I haven't seen changes.. the line is still not browsing... 08167349201

The h+ won't come up.. even edge sorry GPRS is not showing..
My other MTN line is working perfectly in the same phone...

Hi Msmither, apologies for the inconvenience. Checks show that there is no active data on the line. Kindly activate any data bundle plan : http://www.mtnonline.com/data-plan

check did link iff u av a phone to sell.
www.nairaland.com/3670433/need-infinix-phone....enter-here-u

JideSM:


Hi Nbote, i sincerely apologize for the inconvenience. Kindly note that the issue has been forwarded to our support unit. I'll provide feedback once the issue is resolved. Regards

Na becos u don help before ooo, if not I for Don open thread for d matter...

JideSM:


Hi Msmither, apologies for the inconvenience. Checks show that there is no active data on the line. Kindly activate any data bundle plan : http://www.mtnonline.com/data-plan

Boss MI...
Kindly check my data recharge history and see the tons of unused data I've had on this sim in the past...
Just a week after I retrieved the line I subscribe #500 1gb on MTN pulse.. would you believe thati couldn't use 1byte from the data talkless of exhausting it..
After that I've had series of gifted data while I recharged but it's not usable... I even benefited from the MTN free 1gb dad's on this line, still it won't browse...
But why?
The data won't come up... I mean the H+ sign,3g,Edge, even ordinary GPRS it won't show...
The data takes forever to come on...
I have two MTN simon my phone...The other which I have to but just to browse the Internetsince my main line doesn't browse anymore is working perfectly on the same phone... I even change sim slots and even insert the sim in another phone... All still the same...
Even if I buy data now it won't browse so I won't waste my money...Even without data, the 3g network or edge should come up...

Sir JIDESM , I believe you have an idea of where my sim problem leads to now... It's not about my phone... It's a technical issue that needs to be resolved. .
Thank you sir...

JideSM,pls,i bought and registered a sim yesterday to use it on my laptop,but up till now it's not connecting.Pls help.

we want cheap DATA

From mtn? Those thieves ??

Hi JideSM,
I transferred MTN VTU of 5k to one sim some days ago not knowing the sim was already deactivated.... I will like the 5k transferred to another sim please... Thank you in advance...

Hello JideSM,

I received this message from MTNN on March 4 -

Dear Customer, you have successfully subscribed to World Sports News and 50.00 deducted from your account. Your service will be renewed on 2017-03-11. To cancel, text STOP3 to 33555. Enjoy!

I am sure I did not subscribe to anything like this. I have texted the required to unsubscribe. Is there a way to check if I have been truly unsubscribed? Thanks.