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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (595101 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by thattallboi(m): 1:45pm On May 13, 2017 |
ryfoz: How and where do I check the message center number |
Re: MTN Customer Care Thread by vanchi(m): 2:08pm On May 13, 2017 |
Can someone explain to me MTN new policy on data roll over |
Re: MTN Customer Care Thread by Dam5reey(m): 8:55pm On May 13, 2017 |
JideSM: Thanks for the call... However please note that the speed is not 4G I use to have, hence I can't stream. I used to download MP3 files with lighting speed under 2 seconds at 4MBs, but now, it's like 3G... Please look into the speed, Not making sense
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Re: MTN Customer Care Thread by ryfoz(m): 2:58am On May 14, 2017 |
thattallboi: Go to Messages > settings > Text Message (SMS) > SMS center number Here's mine for you to see and check if it's the same, if it's not type it just like mine. That's assuming you are using an android
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Re: MTN Customer Care Thread by Melkuk: 11:59am On May 14, 2017 |
JideSM: Resolved the issue myself. Btw the fault was from your network, cos my phone was switched on and active all through yesterday. |
Re: MTN Customer Care Thread by Dumas32(m): 3:15pm On May 14, 2017 |
Can you please help remove my Mtn whatsapp weekly plan, number 08068176164 |
Re: MTN Customer Care Thread by Saintsquare(m): 4:04pm On May 14, 2017 |
JideSM:I have beem mailing you since yesterday no reply |
Re: MTN Customer Care Thread by kingmolah: 9:01pm On May 14, 2017 |
JideSM:contact me with this one 08138095141 |
Re: MTN Customer Care Thread by Nobody: 6:36am On May 15, 2017 |
JideSM:tnks so much..am ok |
Re: MTN Customer Care Thread by Dam5reey(m): 7:52am On May 15, 2017 |
Can you explain why I received the first text... Then I had to check my data balance...
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Re: MTN Customer Care Thread by JideSM: 8:51am On May 15, 2017 |
youngsahito: Hi youngsahito, 08146237801 is currently on MTN Tru talk and NOT on MTN Pulse. Regards |
Re: MTN Customer Care Thread by JideSM: 8:59am On May 15, 2017 |
vanchi: H vanchi, data roll over is still applicable on all data bundles once you auto-renew on the expiration date. However, 1. Validity periods will no longer be accumulated. The maximum validity period will now be 30 days. 2. All data balances are now separated i.e daily, weekly and monthly with different expiry dates. |
Re: MTN Customer Care Thread by JideSM: 9:07am On May 15, 2017 |
Dumas32: Hi Dumas32, please be informed that your request for deactivation has been completed. Regards |
Re: MTN Customer Care Thread by JideSM: 9:25am On May 15, 2017 |
Saintsquare: So sorry Saintsquare, i haven't received your mail. kindly re-send so i can assist accordingly. Regards |
Re: MTN Customer Care Thread by GlorianaCO(f): 10:06am On May 15, 2017 |
Please help me..I have been spending a whole lot on data lately and it's very annoying I dnt know what to do....I subscribed for 1.5gb/1000 on Saturday nd nw my data balance is 753.08mb and the truth is that I dnt really do much with my phone, it's just instagram, whatsapp and Opera mini I dnt even make use if the Facebook app just opera mini. The worst part of it is that once I recharge MTN cuts my airtime and then my Mb....its really frustrating |
Re: MTN Customer Care Thread by JideSM: 11:38am On May 15, 2017 |
kingmolah: May I know your device type? |
Re: MTN Customer Care Thread by GlorianaCO(f): 11:46am On May 15, 2017 |
GlorianaCO: pls help me out dis is my number 07034905126 Thanks |
Re: MTN Customer Care Thread by JideSM: 11:58am On May 15, 2017 |
GlorianaCO: Hi GlorianaCO, so sorry that this happened. I'll contact you shortly. Regards |
Re: MTN Customer Care Thread by JideSM: 11:59am On May 15, 2017 |
GlorianaCO: Hi GlorianaCO, so sorry that this happened. I'll contact you shortly. Regards |
Re: MTN Customer Care Thread by GlorianaCO(f): 2:36pm On May 15, 2017 |
JideSM: thanks Jide...I tried calling 180 now after missing a call but to no avail pls am still waiting . Thanks 07034905126 |
Re: MTN Customer Care Thread by OHIsIManuEL(m): 4:27pm On May 15, 2017 |
MTN people, una wehdone o, i subscribed for night plan to update my phone's version and you people drained my main data. if i say e no pain me ehn, walahi I'm lying. 08100861482 |
Re: MTN Customer Care Thread by JideSM: 11:29am On May 16, 2017 |
OHIsIManuEL: Hi OHIsIManuEL, apologies for the inconvenience. As discussed, a refund has been made on your line. Regards |
Re: MTN Customer Care Thread by JideSM: 12:53pm On May 16, 2017 |
GlorianaCO: As discussed, Open your device's Settings app . Tap Data usage Cellular data usage. If it's not already on, turn on your data limit. Tap Settings . Switch on Set data limit. ... Tap Data limit. Type an amount. To switch between megabytes (MB) and gigabytes (GB), tap the Down arrow . Tap Set. |
Re: MTN Customer Care Thread by LastSurvivor11: 1:05pm On May 16, 2017 |
ryfoz: Thanks boss but it didn't work Pls can you assist me more.. thanks |
Re: MTN Customer Care Thread by OHIsIManuEL(m): 1:55pm On May 16, 2017 |
JideSM:we just spoke! |
Re: MTN Customer Care Thread by Preator: 11:26pm On May 16, 2017 |
I called mtn180 to confirm if Tecno Camon CX air works with MTN 4G. They said yes but I'll have to upgrade my Sim to 4G LTE for FREE. No P. I bought the phone, entered their Benin 3 store and requested for a Sim upgrade. They said I have to pay #900 for a service that I was told to be free. No yawa ( na me need 4G). I reach home put Sim for phone and subscribe but 4G no work. I went to Twitter they said there is no 4G in Benin. Then y was I sold a 4G Sim in a non-4G area? He said he is sorry. But sorry doesn't explain y I was scammed ( cos I still had 3G data on Glo). If I dont get a better response, na to give u some free bad publicity o. |
Re: MTN Customer Care Thread by Hennyola(m): 12:04am On May 17, 2017 |
What do I need to provide to get my sim upgraded to 4G LTE and I'll like to know your coverage areas to avoid stories that touch (just as the posted above me) Device: Infinix Hot4 Pro P.S: Sim pack lost |
Re: MTN Customer Care Thread by Preator: 7:59am On May 17, 2017 |
Hennyola: They said its only Abuja, Lagos and PHC. A valid ID card and details you used in registering as well as frequently dialed numbers shud do the trick. Plus some cash (amount seems to depend on where you are doing it) 1 Like |
Re: MTN Customer Care Thread by Hennyola(m): 9:06am On May 17, 2017 |
Preator: Thanks, I'm in Lagos though buh I'll like to know if it covers ALL areas of the state. |
Re: MTN Customer Care Thread by JideSM: 10:31am On May 17, 2017 |
Preator: Hi Preator, so sorry for the inconvenience. Please visit http://www.mtnonline.com/4g for details on MTN 4G LTE |
Re: MTN Customer Care Thread by JideSM: 10:33am On May 17, 2017 |
Hennyola: Hi Hennyola, you can visit the nearest MTN Walk-in centre to upgrade to 4G. Also check http://www.mtnonline.com/4g for more details. |
Re: MTN Customer Care Thread by Preator: 10:50am On May 17, 2017 |
JideSM:What for again? I have been informed that its only in 3 cities and Benin is not one of them. Its the deception that is disturbing. Why sell me a 4G line at #900 when you know I wont be able to use it? Especially after I was told that it should be free. Going back to my Glo line. |
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