Danhumprey:
Let me save you the time. here's the number. 09039242868.

please, do something about it

Hi Danhumprey, i've sent you a PM. Please check for clarification.

ORIJIN201:
This is the third time consecutively you guys are deducting 8naira per text messages on my line. I taught it was the beta talk tariff I was on and switched to ipulse but it's thesame. You guys should fix this and return my money for me because money no easy to see these days. If not I will take you guys to twitter so the whole world will know the fraud you guys have been committing.

Hi ORIJIN201, so sorry for the inconvenience. Please send the affected mobile number via the private message to enable me run a check. Regards

Baamivic:
Good morning, I wanted to buy 300 Naira MTN card yesterday evening from my Access Bank account. The was debited from my account and MTN didn't credit my phone number. Pls, this is second time it happened to me. Kindly assist. My number is 08033658281, Thanks.

Hi Baamivic, i'm truly sorry that this happened. Kindly note that there is an automated reversal process for failed airtime transaction. Please contact your Bank if the your line is NOT credited after 24 hours. Regards

JideSM:


Hi ORIJIN201, so sorry for the inconvenience. Please send the affected mobile number via the private message to enable me run a check. Regards

09060958577

ORIJIN201:
09060958577

Hi ORIJIN201, checks on your line revealed that you were billed N4 for each sms you've been sending. In addition, kindly note that an sms page should not exceed 160 characters. Regards

I noticed the mtn 4G is only in Lagos. so all of us shld move to Lagos?

yak:
I noticed the mtn 4G is only in Lagos. so all of us shld move to Lagos?

Hi yak, the MTN 4G LTE is currently available in Lagos, Abuja and Port Harcourt. Please visit http://mtnonline.com/4G for more details. Regards

JideSM:


Hi ORIJIN201, checks on your line revealed that you were billed N4 for each sms you've been sending. In addition, kindly note that an sms page should not exceed 160 characters. Regards

when did all that one start?
Make una no worry once my data subscription is expired am porting to airtel.

MR MTN I TRIED TO UPGRADE MY SIM TO 4G.. AND MTN SAID MY SCHOOL IDCARD IS NO IDCARD.... SO IM THINKING OF GETTING BOKO HARAM IDCARD.... LUMBBISH

Kindly help check the problem with my line 08039137160 it's always saying busy whenever people dial to call me, thanks

pators:
MR MTN I TRIED TO UPGRADE MY SIM TO 4G.. AND MTN SAID MY SCHOOL IDCARD IS NO IDCARD.... SO IM THINKING OF GETTING BOKO HARAM IDCARD.... LUMBBISH

So sorry about this pators, kindly note that a valid ID card includes Driver's License, Permanent Voter's card, International passport and National ID card ONLY. Regards

kayusely70:
Kindly help check the problem with my line 08039137160 it's always saying busy whenever people dial to call me, thanks

Hi kayusely70, i sincerely apologize for the inconvenience. A test call was made on your line and it was successful. You can power your device off and on then try receiving calls again. Let me know if the issue persists. Regards

ORIJIN201:
when did all that one start?
Make una no worry once my data subscription is expired am porting to airtel.

Even if you port to Airtel the same thing is still applicable, this has been since the inception of GSM in Nigeria once you exceed 1page SMS which is equal to 160characters, you will be charged for 2sms if you exceed 2pages you will be charged for 3sms i.e N12, henceforth please try to notice this whenever you are sending SMS, you will get the symbol of 1envelope or more depending on the characters you have attained, sorry JideSM for the interference, ORIJIN201 needs to be enlightened.

ayusadeg:

Even if you port to Airtel the same thing is still applicable, this has been since the inception of GSM in Nigeria once you exceed 1page SMS which is equal to 160characters, you will be charged for 2sms if you exceed 2pages you will be charged for 3sms i.e N12, henceforth please try to notice this whenever you are sending SMS, you will get the symbol of 1envelope or more depending on the characters you have attained, sorry JideSM for the interference, ORIJIN201 needs to be enlightened.

I don't use text messages frequently. Didn't know about that but that's too expensive. Will still port to airtel anyway, mtn has been very bad here.

Hello. Jide sm, my data balance comes up with two separate data balances and expiration dates. E.g: Yello, Your data balance; 0.0MB expires: 27/Jul/2017, Monthly: 453.88MB expires: 21/Jun/2017. I want to renew my monthly subscription ,so I would like to know how this would affect my current balance. Thanks.

ORIJIN201:
I don't use text messages frequently. Didn't know about that but that's too expensive. Will still port to airtel anyway, mtn has been very bad here.

Lolzzzz, expensive? gone are those days it used to be N15 per SMS, if you are not conscious enough and it enters 2pages narrowly probably 161 characters, certainly no negotiation for that N30, you have wasted extra N15 for just a character like comma or full stop, thank God for NCC on their part.

geegee13:
Hello. Jide sm, my data balance comes up with two separate data balances and expiration dates. E.g: Yello, Your data balance; 0.0MB expires: 27/Jul/2017, Monthly: 453.88MB expires: 21/Jun/2017. I want to renew my monthly subscription ,so I would like to know how this would affect my current balance. Thanks.

Hi geegee13, please note that validity periods will no longer be accumulated. The maximum validity period will now be 30 days. In addition, kindly send your mobile number via the private message for better clarification. Regards

I notice that mtn midnight plan is no more working have anyone experience it

.

@jidesm, I wanted to download urgently, so I subbed for 700mb weekly. I have been billed from my SME data instead of the weekly bundle,

henrycantona:
I notice that mtn midnight plan is no more working have anyone experience it

Hi henrycantona, so sorry to hear this. The service is very much available. Please provide your mobile number via PM to enable me run a check. Regards

Niniac62:
.

Hi Niniac62

oloet:
@jidesm, I wanted to download urgently, so I subbed for 700mb weekly. I have been billed from my SME data instead of the weekly bundle,

Hi oloet, i sincerely apologize for the inconvenience. Kindly provide the affected mobile number via private message to enable me assist. Regards

JideSM:


Hi henrycantona, so sorry to hear this. The service is very much available. Please provide your mobile number via PM to enable me run a check. Regards

Pls how much does it cost to do a sim welcome back. I tried a road side agent here and they said it will cost 1, 500 Naira.

Is this true?

JideSM:


Hi oloet, i sincerely apologize for the inconvenience. Kindly provide the affected mobile number via private message to enable me assist. Regards

hi pls is the 4G network still working cos have not bin able to use it,my location is port harcourt and even the free 4GB FOR 4G LTE that l was given still havent bin touched

@jideSm
Please I'll like to know how much does it cost to procure the MTN mobile electricity unit.

I'm angry, yes I'm so angry...
I'm on the mtn pulse tarrif andjejely enjoying my 500 naira 1gb sub.

I bought a Camon CX and I was stated I would get the 20% bonus...
Happy and I decide to migrate to mtn betatalk...
I migrated and sub for the #500 750mb and was given 100mb bonus...
Now I had 1250 naira bonus airtime to call.. That was my strategy to get more value from my money...

But you guys messed me up...
I am not a fool,I know my rights as a consumer, and I have a brain for thinking...

I subscribe so I can browse with the data and not my bonus... 1250 airtime is not beans naw...
And you guys were playing ludo with my hard earned money...

I do not have the *131*200# code working do I need an explanation on why my airtime was being deducted instead of my data...

As a consumer,I have the right of being duely informed of the product I'm buying,
The right to expect the product to perform as specified...
The right to seek remedy,restitution and redress...
This is an unscrupulous business activity...
Why exploiting consumers...
These are shits you guys cannot try in other countries that have laws protecting consumers from manufacturers...

You guys are deducting my airtime instead of my data and I did not even receive a notification for it...

The one way dey vess me pass na when I recharge.. You guys start sending me sessages on how I can win some no existing product...
When did a network operator become a lotto company.. Misplaced priorities I call that...

Well enough of the talking...
I need back my airtime...very simple...
Thank you.....
2348133898358

guente02:
@jideSm
Please I'll like to know how much does it cost to procure the MTN mobile electricity unit.

Hi, thank you for contacting us, you will be able to get the Mobile Electricity at any MTN office at N26,000 commitment fee and you will enjoy 24hours non stop electricity. You can also visit http://mtnonline.com/mtn-mobile-electricity for more details. Regards

Krak:


Pls how much does it cost to do a sim welcome back. I tried a road side agent here and they said it will cost 1, 500 Naira.

Is this true?

Hello, the SIM swap is done at MTN office with N150 for the welcome back pack. Please visit with a valid ID card and SIm details. Thank You.

macdon4all:
hi pls is the 4G network still working cos have not bin able to use it,my location is port harcourt and even the free 4GB FOR 4G LTE that l was given still havent bin touched

Hello, the 4G LTE is available in PortHarcourt and you will enjoy fast internet access with 4G device and SIM. Visit any MTN office to upgrade your SIM.

Msmither:
I'm angry, yes I'm so angry...
I'm on the mtn pulse tarrif andjejely enjoying my 500 naira 1gb sub.

I bought a Camon CX and I was stated I would get the 20% bonus...
Happy and I decide to migrate to mtn betatalk...
I migrated and sub for the #500 750mb and was given 100mb bonus...
Now I had 1250 naira bonus airtime to call.. That was my strategy to get more value from my money...

But you guys messed me up...
I am not a fool,I know my rights as a consumer, and I have a brain for thinking...

I subscribe so I can browse with the data and not my bonus... 1250 airtime is not beans naw...
And you guys were playing ludo with my hard earned money...

I do not have the *131*200# code working do I need an explanation on why my airtime was being deducted instead of my data...

As a consumer,I have the right of being duely informed of the product I'm buying,
The right to expect the product to perform as specified...
The right to seek remedy,restitution and redress...
This is an unscrupulous business activity...
Why exploiting consumers...
These are shits you guys cannot try in other countries that have laws protecting consumers from manufacturers...

You guys are deducting my airtime instead of my data and I did not even receive a notification for it...

The one way dey vess me pass na when I recharge.. You guys start sending me sessages on how I can win some no existing product...
When did a network operator become a lotto company.. Misplaced priorities I call that...

Well enough of the talking...
I need back my airtime...very simple...
Thank you.....
2348133898358

Hi Msmither, i'm truly sorry that this happened. Please be informed that the Beta talk bonus airtime takes priority over active Data bundle. All chargeable activities (data,sms,calls) are billed first billed from the Beta talk bonus airtime. Let me know if you need more clarification. Regards

JideSM:


Hello, the 4G LTE is available in PortHarcourt and you will enjoy fast internet access with 4G device and SIM. Visit any MTN office to upgrade your SIM.

av done a swap already but haven't noticed any change Sha