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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (591820 Views)
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Re: MTN Customer Care Thread by JideSM: 9:00pm On Oct 12, 2013 |
pesty100: JIDE my blackberry I still not browsing Sorry for the inconvenience. I tried to reach you on phone without success, I will try again |
Re: MTN Customer Care Thread by Etesam(m): 11:33am On Oct 13, 2013 |
Abomo21: Further to my query of 7th of October on this thread, l have received....... l am 100% very satisfied hence the inconvenience doesn't matter again.....another mtn publicity stunt! |
Re: MTN Customer Care Thread by Darkhorse007(m): 1:05pm On Oct 13, 2013 |
Hello, customer care rep. My sim has ceased to make/send calls/msgs since yesterday, but does receive calls and msgs. Anytime I try making a call, the response I get is "unable to connect". I plead you help me resolve this the best you can. THANKS. |
Re: MTN Customer Care Thread by JideSM: 7:32pm On Oct 13, 2013 |
Darkhorse007: Hello, customer care rep. My sim has ceased to make/send calls/msgs since yesterday, but does receive calls and msgs. Anytime I try making a call, the response I get is "unable to connect". I plead you help me resolve this the best you can. Kindly send me your phone number through private message |
Re: MTN Customer Care Thread by slap1(m): 4:37am On Oct 14, 2013 |
Hello. I use MTN enhanced pulse service where N5 is charged for 5MB. Recently, when I try to get the MB, I will be told that I don't have enough balance to opt-in for the service, that I should recharge N100 and try again, even though I had over a hundred naira balance. Yesterday, I had to recharge twice before the N5 was deducted and the 5MB credited. Is that a new plan or what? |
Re: MTN Customer Care Thread by slap1(m): 4:46am On Oct 14, 2013 |
This is the message I get when I try: Sorry, you do not have enough credit to opt-in into Enhanced Pulse. Please recharge with N100 and try again. Thank you |
Re: MTN Customer Care Thread by JideSM: 4:52am On Oct 14, 2013 |
slap1: Hello. I use MTN enhanced pulse service where N5 is charged for 5MB. Recently, when I try to get the MB, I will be told that I don't have enough balance to opt-in for the service, that I should recharge N100 and try again, even though I had over a hundred naira balance. Yesterday, I had to recharge twice before the N5 was deducted and the 5MB credited. Is that a new plan or what? Kindly send me your phone number through private message |
Re: MTN Customer Care Thread by slap1(m): 7:48am On Oct 14, 2013 |
JideSM:I've sent you a message. Rectify it ASAP, please. I want to know if it's a new method. |
Re: MTN Customer Care Thread by Enkaynwa(f): 8:07pm On Oct 14, 2013 |
'your acct is too low for this call, pls load a recharge card' is d response i always get whenever i want to make a call. Pls help me. |
Re: MTN Customer Care Thread by annybabe321: 11:29pm On Oct 14, 2013 |
pls am on mtn pulse...how do i add a best friend number because anytime i recharge am given bonus but cant use it |
Re: MTN Customer Care Thread by ican2020: 5:21am On Oct 15, 2013 |
. i will be back |
Re: MTN Customer Care Thread by luvly4luv(m): 5:22am On Oct 15, 2013 |
Pls dear mtn guys! I want to know the major difference between BIS and BBC! How many megabyte given in each package thanks |
Re: MTN Customer Care Thread by JideSM: 8:15am On Oct 16, 2013 |
Enkaynwa: 'your acct is too low for this call, pls load a recharge card' is d response i always get whenever i want to make a call. Pls help me. Apologies. The issue has been resolved generally. If issue persist on your line, please send your number to me via private message. |
Re: MTN Customer Care Thread by JideSM: 8:16am On Oct 16, 2013 |
annybabe321: pls am on mtn pulse...how do i add a best friend number because anytime i recharge am given bonus but cant use it Please note that the Best Friend Forever (BFF) bonus on iPulse is suspended. Thank you. |
Re: MTN Customer Care Thread by slap1(m): 9:04am On Oct 16, 2013 |
slap1: I've sent you a message. Rectify it ASAP, please. I want to know if it's a new method.Jide please I still browse with my airtime. Didn't you get my number!? My friend does not have the same issue as he just did his with a lower account balance. What is wrong with my MTN Enhanced Pulse? |
Re: MTN Customer Care Thread by Nobody: 9:43am On Oct 16, 2013 |
Is it possible to share bbmonthly data bundle with another user? |
Re: MTN Customer Care Thread by Enkaynwa(f): 9:51am On Oct 16, 2013 |
Pls i cant seem to send u d message o. Pls i cant make calls even when i recharge. Help me asap |
Re: MTN Customer Care Thread by slap1(m): 10:15am On Oct 16, 2013 |
180 obviously have no clue to my issue. They either say it's a network problem and I should switcth-off my phone for a minute or they say it ''maybe a new plan that they are not yet aware of. . .'' Imagine that! |
Re: MTN Customer Care Thread by BBcool: 10:27am On Oct 16, 2013 |
Pls guys, how can I check the balance of data dat was sent 2 me thru mtn data share? |
Re: MTN Customer Care Thread by JideSM: 10:41am On Oct 16, 2013 |
Elliotwiz1: Is it possible to share bbmonthly data bundle with another user? Please note that you can ONLY share Mobile and Fastlink data bundle. |
Re: MTN Customer Care Thread by JideSM: 10:42am On Oct 16, 2013 |
Enkaynwa: Pls i cant seem to send u d message o. Pls i cant make calls even when i recharge. Help me asap Please send your phone number via private message for checks. |
Re: MTN Customer Care Thread by JideSM: 10:59am On Oct 16, 2013 |
BBcool: Pls guys, how can I check the balance of data dat was sent 2 me thru mtn data share? Please send your phone number via private message for assistance. |
Re: MTN Customer Care Thread by slap1(m): 11:22am On Oct 16, 2013 |
Hello Jide, thanks for the call. I removed the SIM, inserted it in a Nokia torch and tried to subscribe; I still couldn't. I don't know what else to do. Could you possibly activate or fix it from your office? |
Re: MTN Customer Care Thread by BBcool: 11:33am On Oct 16, 2013 |
Hi Jidw, thanx for ur attempt to help bt I've nt been able to send d private msg. I will tweet it to u. @bibivah on tweeter. |
Re: MTN Customer Care Thread by slap1(m): 11:37am On Oct 16, 2013 |
Jide, thanks. I just tried it now and, somehow, it worked! I just hope it keeps going. |
Re: MTN Customer Care Thread by JideSM: 11:46am On Oct 16, 2013 |
BBcool: Hi Jidw, thanx for ur attempt to help bt I've nt been able to send d private msg. I will tweet it to u. @bibivah on tweeter. Kindly check your mail box and reply to my message. |
Re: MTN Customer Care Thread by Nobody: 12:08pm On Oct 16, 2013 |
JideSM:mobile data bundle, is black berry not a mobile phone? Hmmm please enlighten me on the term "mobile.bundle" and please give an answer to my previous question using a yes' or No' |
Re: MTN Customer Care Thread by JideSM: 12:20pm On Oct 16, 2013 |
Elliotwiz1: mobile data bundle, is black berry not a mobile phone? Hmmm please enlighten me on the term "mobile.bundle" and please give an answer to my previous question using a yes' or No' Please see applicable plans: [img]http:///a/img194/760/htye.png[/img] |
Re: MTN Customer Care Thread by Nobody: 1:06pm On Oct 16, 2013 |
is your 5mb for N5 for mtn ipulse still active? if yes mine is not working for months now..any solution? |
Re: MTN Customer Care Thread by Nobody: 2:38pm On Oct 16, 2013 |
JideSM:hmmmmm ok |
Re: MTN Customer Care Thread by Henrythegreat: 10:17pm On Oct 16, 2013 |
Please..am henry...i ould like to opt out from mtn play...my number is 08168934594 |
Re: MTN Customer Care Thread by Henrythegreat: 10:17pm On Oct 16, 2013 |
Please..am henry...i would like to opt out from mtn play...my number is 08168934594 |
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