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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (607459 Views)
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Re: MTN Customer Care Thread by BBcool: 10:25pm On Oct 16, 2013 |
JideSM: Hi Jide, pls follow me so dat I can DM u. Cldnt see ur msg on twitter. @bibivah. 1 Like |
Re: MTN Customer Care Thread by delikay4luv: 6:43am On Oct 17, 2013 |
i will like to opt out of the enhance pulse bundle. 08163585000 |
Re: MTN Customer Care Thread by Kewt: 8:54am On Oct 17, 2013 |
please kindly help to opt me out of the MTN CNN news weekly subscription which i was forcefully subscribed to without my consent and for which my airtime has constantly been deducted. My phone number is 08133300230. Thanks. |
Re: MTN Customer Care Thread by mrdrizzy(m): 9:14am On Oct 17, 2013 |
Hi i jst have 2 questions for u guys -there is a said payu service where u guys said u can get 1mb/kb after using at least 100naira of d default charge..i did dat an am charged 1mb/naira.hw come.isnt it per kb anymore?. Or is the plan completely off?? -is there anyway one can deactive the so called mtn news plan.where we get charged 50naira or so??..its becoming an obstruction and disturbance.thank you |
Re: MTN Customer Care Thread by MagicBishop: 12:03pm On Oct 17, 2013 |
[size=18pt]My MTN prepaid is not dialing out for close to 48hrs now? Why?[/size] Am in Abuja by the way . Also, how do I deactivate Baby Tips? I know I have to send "STOP" but don't know the subscriber code. Pls, Help ASAP! |
Re: MTN Customer Care Thread by JideSM: 12:47pm On Oct 17, 2013 |
Magic Bishop: [size=18pt]My MTN prepaid is not dialing out for close to 48hrs now?Apologies. Please text stop6 to 33555 to stop the baby care tips. Also, send your phone number via private message for assistance on dialing issue. |
Re: MTN Customer Care Thread by capua(f): 3:17pm On Oct 17, 2013 |
Please,I want to opt out of daily EASYNET news.08135637817 |
Re: MTN Customer Care Thread by Deeman87: 4:59pm On Oct 17, 2013 |
capua: Please,I want to opt out of daily EASYNET news.08135637817Dial *661*7#send |
Re: MTN Customer Care Thread by Olamilekan08(m): 7:18pm On Oct 17, 2013 |
What's happening na? My acct balance is always too low for call, even with 84naira. I don tire o. Since monday. Having 14naira, e no gree flash gan. |
Re: MTN Customer Care Thread by delikay4luv: 11:32am On Oct 18, 2013 |
delikay4luv: i will like to opt out of the enhance pulse bundle. 08163585000treat this |
Re: MTN Customer Care Thread by drizzypat: 4:25pm On Oct 18, 2013 |
Where are the mtn agents i have a problem.i was jst trying to make a call and all of a sudden i was told mtn bbc rubbish has deducted 50naira frm my acc..am very furious.pls if u guys knw whats good for u beta delete d useless service.why dis nonsense robbing..i ignored it b4 bt now its becoming too much.now am stranded in a place called suleja in minna,where recharging is a little hard ryt now,wanting to call my supervisor.just imagine dis nonsense,if not for my data i would have nt posted dis ish..here is d number 08164843713... |
Re: MTN Customer Care Thread by kelsonpoint(m): 8:02pm On Oct 18, 2013 |
Pls I need u guys to activate my data service. On dis line 08066103732 pls I cnt browse. Its showin. Me gsm on my bb |
Re: MTN Customer Care Thread by expaboy(m): 8:14pm On Oct 18, 2013 |
I do get dis mms message fom 4900 on i think business day,.. And bin charged 60naira every two months.. Bin trying to opt out of it but to all avail.. Pls get bck to me on wot to do |
Re: MTN Customer Care Thread by Rorschach: 1:33am On Oct 19, 2013 |
Why are my data bonuses not being deducted from anymore? The 10MB that I get for recharging >N100 just sits there for a week until it expires; my Happy Hour Data Plus has been stuck on 90MB for more than a week even when I rightfully browse within 12:30 AM and 4:30 AM, and it expires tomorrow morning. Even with these bonuses, every data usage is deducted from the main data account. What's going on?! |
Re: MTN Customer Care Thread by Etesam(m): 4:50am On Oct 19, 2013 |
I have bonus data on my phone, yet i'm being charged from my main account. I don't know how to send PM. Here is my info: Sampson A S; 070333...89 |
Re: MTN Customer Care Thread by calabaman(m): 8:57am On Oct 19, 2013 |
expaboy: I do get dis mms message fom 4900 on i think business day,.. And bin charged 60naira every two months.. Bin trying to opt out of it but to all avail.. Pls get bck to me on wot to doNO SDM as an sms to 4900 would deactivate the business day. Cheers 1 Like |
Re: MTN Customer Care Thread by calabaman(m): 9:00am On Oct 19, 2013 |
delikay4luv: treat thisSTOP as an sms to 131 and in 24hrs it would be deactivated. Thanks |
Re: MTN Customer Care Thread by calabaman(m): 9:09am On Oct 19, 2013 |
kels on point: Pls I need u guys to activate my data service. On dis line 08066103732 pls I cnt browse. Its showin. Me gsm on my bbDid u just subscribe? Or were u browsing then it stopped? Kindly send STATUS as an sms to 21600 to see if you are within fair data usage, if so Then try this: Go to Menu Then Manage network connections then Mobile network Then Change ur network to 2G or EDGE Then Send 8 as an sms to 131 Back to menu Select devices Then advanced system settings Then Host routing table Select register now After the process has completed then do a hard reset( removing the battery from your phone whilst still on) ON your device and attempt to browse |
Re: MTN Customer Care Thread by calabaman(m): 9:12am On Oct 19, 2013 |
Etesam: I have bonus data on my phone, yet i'm being charged from my main account. I don't know how to send PM. Here is my info: Sampson A S; 070333...89Kindly send 8 as an sms to 131 to confirm your tariff plan as an sms. If you are on the mtn ipulse tariff plan, pls note the bff bonus has been suspended for now. Thanks |
Re: MTN Customer Care Thread by calabaman(m): 9:24am On Oct 19, 2013 |
Kewt: please kindly help to opt me out of the MTN CNN news weekly subscription which i was forcefully subscribed to without my consent and for which my airtime has constantly been deducted. My phone number is 08133300230. Thanks.CNNBREAK STOP as an sms to 700. Thanks |
Re: MTN Customer Care Thread by vircon: 11:34am On Oct 19, 2013 |
I didn"t subscribe for MTNPlay CNN news, pls, get me out of this, as they kept taking some money from me every week. I tried to unsubscribe and the text i got was "customer not registered for this service". pls, get me out of this. |
Re: MTN Customer Care Thread by JideSM: 12:18pm On Oct 19, 2013 |
vircon: I didn"t subscribe for MTNPlay CNN news, pls, get me out of this, as they kept taking some money from me every week. I tried to unsubscribe and the text i got was "customer not registered for this service". pls, get me out of this.Kindly text CNNBREAK STOP to 700. Thank you. |
Re: MTN Customer Care Thread by Rorschach: 6:08am On Oct 20, 2013 |
Just a friendly warning for everyone out there. Like all the other Internet data bandwidth SCAMS MTN is famous for (such as the "no data cap" Hour Browsing packages), the Happy Hour Data Bonus Plus is yet another way MTN shows its hatred of Nigerians. You get 'bonus' for 2 weeks that you'll NEVER be able to use, even when you do it all right, and dash MTN N200. Yeah, N200 is small money, but imagine millions of Nigerians falling for the same scam.... I think MTN should stop policing these people who use all sorts of browsing cheats to game the system, because MTN themselves are as corrupt and wicked, and haven't repented after those N30k SIMs back then. They just hate Nigerians so much. Personally, I use Glo for my Internet access needs on my computer; MTN on my phone. But after this I'm going Glo on both. Well guess what? The bastards just sent me an SMS telling me my Happy Hour Data Bonus had expired. When I never got to use it. Pouring salt on a fresh wound. No problem MTN, two can play the scamming game. Notice how Jide SM et al conveniently ignored my first post on this matter? It's all good, MTN. You want to play dirty? No problem. In sum: people, please don't EVER add that N200 to activate the Happy Hour Data Plus whatever. It is yet another MTN scam. Thank you. |
Re: MTN Customer Care Thread by theanonymous: 8:21am On Oct 20, 2013 |
How much is your "Night bundle" and whatz the total usage? |
Re: MTN Customer Care Thread by nsimike: 11:02am On Oct 20, 2013 |
Hello, my mobile no is 08065131846, on Oct, 18th I asked a vendor to make an electronic transfer of credit worth #2500 which he did same, his money was deducted But my account was not credited I went to Mtn office with the guy that made the transfer in uyo here only to be told they had no network to verify my claims. yesterday being 19th Oct, before I went to bed I had at least #1000 in my goody bag account only to wake up and see a 0 gbag account this Morning and this gbag was to expire on Feb 2014 according to the SMS I received after subscription to gbag. Why all these in Just two days? I think this is enough to opt out of this network if nothing is done. |
Re: MTN Customer Care Thread by Godwin978(m): 11:33am On Oct 20, 2013 |
Jidesm is ignorin me msg.....no problem |
Re: MTN Customer Care Thread by idsamoo(m): 2:47pm On Oct 20, 2013 |
Mtn rep here,pls ,why do yu give 100 percent bonus on each recharge wen yu kno i won't be using it. We call it scam,deceit....,each time i recharge 400,yu show me 400 bonus and at d end i cant use,stop lying to us in our own land pls!!! |
Re: MTN Customer Care Thread by expaboy(m): 1:36pm On Oct 21, 2013 |
calabaman:Thanks so much.. Dat helpe.. Wotsup with mtn customer service on 180.. Dey venotbin of any help. Hve called like 10times bout dis ish, just for dem to be giving me wrong keycodes |
Re: MTN Customer Care Thread by JideSM: 1:45pm On Oct 21, 2013 |
theanonymous: How much is your "Night bundle" and whatz the total usage? The 9pm-6am bundle cost N2500. The data allowance is 3GB and a bonus of 1.5GB. |
Re: MTN Customer Care Thread by calabaman(m): 2:24pm On Oct 21, 2013 |
expaboy:Sorry about that. It was NO BDM before but was altered to NO SDM.. Sorry for your troubles! |
Re: MTN Customer Care Thread by calabaman(m): 2:28pm On Oct 21, 2013 |
Greetings Mr Jide |
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