hey guys i dont know what is wrong with my new system, i bought this system just two weeks ago and since then it has been shutting down and restarting on its own at intervals. i contacted the engineer that installed it and he said he will remove the 1gb ram in it and put two 512rams to make it 1gb dual ram, so instead of one single 1gb ram i get two 512mb rams, he said it wil solve the problem, but i doubt if it is the problem here because it is a hp p4 system with 2.4ghz processor and 1gb single ram, and i have avg 8.0 free edition installed and working. pls gurus in the house what do u all think is likely the problem and the possible solution to it because it shuts down atimes two times in one hour and after that it shows a massage (the system have recovered from a serious error) pls i need your help here. thanks in advance

It needs to be re-formatted.

Hope it solves the problem!

A dual RAM memory chip has nothing to do with your system crash restart itself repeatedly.

Your system has infected virus attacks that you did not doing good job to upgrade your freeware AVG antivirus software at your own responsibility periodically.

Here is the following instruction how to disable system restore in order to stop system restart itself repeatedly at below link:
http://www.pchell.com/virus/systemrestore.shtml

Hard Disk reformat is the last resort to wipe off whole system and re-install your Operating System CD!!!

Good luck!

thanks all i think i will just do the formatting, once again thank you all for your support

WOW! That sounds like the classic symptoms of "w32 rontokbro Virus". You should try to use a different type of Anti Virus, such as McAfee, Norton, etc, I use McAfee. Secondly recommend that you keep you anti virus system up-to-date because your anti virus software is only as good as its last update. Updates are made available at least once in a week. Cheers!

Spirt_Man:

WOW! That sounds like the classic symptoms of "w32 rontokbro Virus". You should try to use a different type of Anti Virus, such as McAfee, Norton, etc, I use McAfee. Secondly recommend that you keep you anti virus system up-to-date because your anti virus software is only as good as its last update. Updates are made available at least once in a week. Cheers!

@spirt Man

The most majority Nigerians cannot afford paying yearly subscribed renewal commercial anti-virus software such as McAfee and Norton. I use McAfee Security Protection setting up AUTOMATICALLY UPDATES ITSELF to do the job for me for 10 years---I never get my system attacked at all.

They Nigerians prefer getting FREEWARE anti-virus software such as AVANT home edition, AVG, Nod32, and BitDefender.

There are many existing NL threads where to get freeware anti-virus software being downloading on NL.