enifex:
#domainking help....

I encountered this when i was about checked on
my site... Please whats the caurse of this..... Quickly
resolve the issue for me. Bandwidth Limit Exceeded The server is temporarily
unable to service your
request due to the site owner reaching his/her
bandwidth limit. Please try again later.
Apache/2.2.29 (Unix) mod_ssl/2.2.29
OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 Server at nairaland.com Port 80 And please, . I dont want to encounter this type of
issues anymore....

How do i end this without upgrading my premium bandwidth..

Hi,
I couldn't see any such issue with your website. Your website is loading perfectly fine.

Can you please raise a ticket in your account regarding this with the screenshot where you saw this message.

Best Regards,
Karan
DomainKing.NG

domainking:

Hi,
I couldn't see any such issue with your website. Your website is loading perfectly fine.

Can you please raise a ticket in your account regarding this with the screenshot where you saw this message.

Best Regards,
Karan
DomainKing.NG

I just made the payments, what's next?

yahoocrawler:
I just made the payments, what's next?

Hi,
Please check your email for the instructions on how to manage your order.

If you have any queries or issues, you can reach our support team via ticket: http://www.domainking.ng/support/ or email: support[at]domainking.ng

Best Regards,
Karan
DomainKing.NG

The wp theme i intend to buy comes with the following requirement, I'd like to know if your commander hosting package is compatible.

Below are the ideal memory related settings should you wish to use into your WordPress site.

php.ini settings

max_execution_time = 200
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M
wp-config.php settings

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

If you don’t know what is this and how to implement it, please request your hosting provider for above setting and they should get this done for you pretty quickly.

Thanks in advance

Ebuka478:
The wp theme i intend to buy comes with the following requirement, I'd like to know if your commander hosting package is compatible.

Below are the ideal memory related settings should you wish to use into your WordPress site.

php.ini settings

max_execution_time = 200
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M
wp-config.php settings

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

If you don’t know what is this and how to implement it, please request your hosting provider for above setting and they should get this done for you pretty quickly.

Hi,
You can edit these settings using .user.ini in your hosting.

Can you please raise a ticket in your account: http://www.domainking.ng/login/ telling your domain, theme you are trying to install so that we can guide you better on this issue.

Best Regards,
Karan
DomainKing.NG

.

I got my .Com domain last month.

Still don't understand how to use the email I already have it. Yungsamm@naijatechs.com but I don't know how to use.

@domainking please I discovered that file_get_contents() doesn't work on your server I have been trying to pull my share count through a third party api but its not working please how can you help me turn it on.

Danyl:
@domainking please I discovered that file_get_contents() doesn't work on your server I have been trying to pull my share count through a third party api but its not working please how can you help me turn it on.

Hi,
The file_get_contents() function is working properly on our server.

It seems there is some other issue with your script.

Can you send us the link to your script url and the error message you are getting.

Please raise a ticket in your account regarding this issue with all the details. Our support team will check this.

Best Regards,
Karan
DomainKing.NG

kingsamm:
I got my .Com domain last month.

Still don't understand how to use the email I already have it. Yungsamm@naijatechs.com but I don't know how to use.

Hi,
I can see you haven't created any emails yet. You have created a Mailing List instead with email: yungsamm@naijatechs.com

You should create an email using Add User Option inside the panel instead if you want to send & receive emails like a normal email account.

Once you have create an email using Add User Option. You should be able to access your emails from: http://webmail.naijatechs.com/ by entering your email and password.

Please raise a ticket in your panel regarding this: http://www.domainking.ng/login/ or email us at support[at]domainking.ng, our support team will assist you.

Best Regards,
Karan
DomainKing.NG

enifex:


yeap... Www.nairaland.com ... Its just undertemporary premium plan.. So, i need to know whether their is another means of saving my bandwith or another mean to avoid that without updating my hostin plan.. I need to know this on time

Hi,
I can see from our backend that you had requested an plan upgrade for your hosting account to increase your bandwidth.

Sure you can save your website's bandwidth in many ways:
1) By reducing file size of images, css and other files you upload on your hosting account using compression tool, reducing image resolution using photo editing tools.
2) By using external server to load Images, Media/Videos and CSS/JS Files. Like Using paid service: MaxCDN, Or Free Image Hosting Sites: Imageshack, PhotoBucket etc, For Videos you can use Youtube.
3) You can also use Cloudflare to speed up website using their caching.

The above measures should save your bandwidth a lot and if after these measures your website is not consuming much bandwidth then you may not need an upgrade. It all depends on your website, content, visitors and preference.

Do let us know if you have any further queries.

Best Regards,
Karan
DomainKing.NG

domainking:

Hi,
The file_get_contents() function is working properly on our server.

It seems there is some other issue with your script.

Can you send us the link to your script url and the error message you are getting.

Please raise a ticket in your account regarding this issue with all the details. Our support team will check this.

Best Regards,
Karan
DomainKing.NG

I am trying to work around it. its inbuit in my core server script. I will re work d script and if anything happens will let you know.

I registered a domain name, I haven't paid for it yet. Is it possible to cancel it?

kingsamm:
I registered a domain name, I haven't paid for it yet. Is it possible to cancel it?

Hi,
Yes, we can cancel the pending order for you.

Please raise a ticket in your account: http://www.domainking.ng/login/ mentioning the domain. The support team will cancel the domain for you.

Do let us know if you have any further queries.

Best Regards,
Karan
DomainKing.NG

Hello, on your website, you advertise free domain name with your one year hosting plans, however during checkout, I discovered I was being charged for the supposedly "free" domain which you advertised as free on the site. Its needless to say I was pissed off!

dadojo:
Hello, on your website, you advertise free domain name with your one year hosting plans, however during checkout, I discovered I was being charged for the supposedly "free" domain which you advertised as free on the site. Its needless to say I was pissed off!

Hi,
We do offer free domain for 1st year with every hosting package (if you order web hosting for 1 year) except for Starting Civilian Plan: http://www.domainking.ng/web-hosting/

Did you place the order for Civilian Plan? It does not come with free domain.

Did you order a hosting plan for less than year? We don't offer free domain if you order a hosting plan for less than 1 year.

Plus there are some domain extensions like: .co that are not free with the hosting account. Which domain did you order with the hosting?

I cannot be sure why you were charged for the domain unless i know your domain and hosting plan you tried to order.

Please email us at support[at]domainking.ng or raise a support ticket at: http://www.domainking.ng/support/, we will place an order for you, if you are any having issues while placing the order.

Best Regards,
Karan
DomainKing.NG

Good day!
pls, how do i get rid of

''Index of /

cgi-bin/
wp/

Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 Server at xxxxxxcxxc Port 80''




Because this is what i get whenever i tried to browse my website

....pls help me out!

pupsyd:
Good day!
pls, how do i get rid of

''Index of /

cgi-bin/
wp/

Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 Server at stampandseal.biz Port 80''




Because this is what i get whenever i tried to browse my website

....pls help me out!

Hi,
You are seeing this message because you haven't installed the Wordpress on the root/main folder of your website instead you have installed the Wordpress inside "wp" folder: http://stampandseal.biz/wp/

To fix this issue, you need to reinstall Wordpress on the root folder.

Please contact the support team at support[at]domainking.ng or raise a support ticket at http://www.domainking.ng/login/ so that they can help you further on this issue.

Best Regards,
Karan
DomainKing.NG

domainking:

Hi,
You are seeing this message because you haven't installed the Wordpress on the root/main folder of your website instead you have installed the Wordpress inside "wp" folder: http://xxxxxxxxxxxxxxc/wp/

To fix this issue, you need to reinstall Wordpress on the root folder.

Please contact the support team at support[at]domainking.ng or raise a support ticket at http://www.domainking.ng/login/ so that they can help you further on this issue.

Best Regards,
Karan
DomainKing.NG

Thanks for your response!

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3GB HDD 5GB Bandwith, Unlimited Emails and Free Domains
click this link https://www.naijadomains.com/clients/cart.php?a=add&pid=15

I need clarity.
What's the difference between the 'blog hosting' and 'web hosting'.

I'm trying to purchase a host.

fathomberry:
I need clarity.
What's the difference between the 'blog hosting' and 'web hosting'.

I'm trying to purchase a host.

Hi,
There is no difference in our 'blog hosting' and 'web hosting' plans at the backend. Everthing is same.

Only difference is on the pricing side and the number of domains you can host on each plan and the offers we are currently running (we are currently running 30% discount offer on our web hosting plans at: http://www.domainking.ng/web-hosting/).

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

Hi,
I raised an invoice on the 25th, however I couldn't make payments because of my work schedule. I'll like to make that payment this morning but I'm confused, as I don't know if that invoice is still valid, or if to raise another.

Hello DomainKing,

I want to move my site from web.com to your site. What service do I apply for to move my site or should I say my Domain from web.com to yours so that I wont be paying any fees to web.com again. I want the fees to be paid here in Nigeria as Dollar has really gone high!

Please help me.

brighthabit:
Hello DomainKing,

I want to move my site from web.com to your site. What service do I apply for to move my site or should I say my Domain from web.com to yours so that I wont be paying any fees to web.com again. I want the fees to be paid here in Nigeria as Dollar has really gone high!

Please help me.

Hi,
You can place the domain transfer order here: http://www.domainking.ng/domain-transfer/

All our prices are in Nigerian Naira.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

Ebuka478:
Hi,
I raised an invoice on the 25th, however I couldn't make payments because of my work schedule. I'll like to make that payment this morning but I'm confused, as I don't know if that invoice is still valid, or if to raise another.

Hi,
You can pay your existing invoice anytime after it is raised. Your invoice will remain active until you request us to cancel it.

But if you want us to raise a fresh invoice for you then you can raise a support ticket here: http://www.domainking.ng/support/

Please do mention your domain and invoice id in your ticket and we will cancel your previous invoice and create new one for you.

Feel free to contact us if you have any further queries.

Best Regards,
Karan
DomainKing.NG

domainking:
Hi,
I am Karan B from DomainKingNG Team. DomainKingNG is an Accredited Registrar from India. We have recently started business in Nigeria.

This thread is not a promotional thread.

Purpose of this thread is to engage with the users of Nairaland who would like to know more about DomainKingNG and our offers.

You can also ask about any issues related to domain & hosting. We will genuinely try to help if we can.

Users can also openly use this thread to post their feedback on our service.

Please play fair & do not attempt to use this thread to post promotional materials or spam.

We would like the Nairaland Webmaster community to benefit from this thread.

Consider it like our Nairaland Social Page & engage with us.

Best Regards,
DomainKingNG Team

Just decided to use you guys, bought a domain.
with FREE DNS Management, i can't find that on the client area,

no contact number even. Please put a contact phone number on your website. thanks

dwebdesign:


Just decided to use you guys, bought a domain.
with FREE DNS Management, i can't find that on the client area,

no contact number even. Please put a contact phone number on your website. thanks

Hi,
To access the DNS management feature inside the clientarea, please follow these steps:

1) Please login to your account here: http://www.domainking.ng/login/

2) Go to My Domains link in the Top Menu.

3) Select your yourdomain (Click the Settings Icon: http://prntscr.com/50w1n5)

4) After clicking the Settings Icon, it will open the Domain Settings Page. Scroll down the page and you will see a button for managing Free Email & DNS service, Click the green button to go to Email panel & DNS Management Panel (http://prntscr.com/53l8iz).

Please note that we currently don't have a local phone number in Nigeria. But you can call us on our Indian Number for all your queries: +91-9646369965 (International Call Rates would apply while calling on this number).

You can also reach us online 24X7 by email: support[at]domainking.ng or support ticket at: http://www.domainking.ng/support/

Please raise a ticket or send us an email, our support team will help you.

Best Regards,
Karan
DomainKing.NG

i decided to move away from wordpress. i have a host and domain on DomainKing now.
i need to setup and have just a simple design. can you guys help me move my stuff away from wordpress and bring it to my new host and domain?

fathomberry:
i decided to move away from wordpress. i have a host and domain on DomainKing now.
i need to setup and have just a simple design. can you guys help me move my stuff away from wordpress and bring it to my new host and domain?

Hi,
Yes the data can be migrated from Wordpress Blog to your hosting account.

Please raise a ticket for this in your account: http://www.domainking.ng/support/ with your Blog details. Our support team will do the needful.

Best Regards,
Karan
DomainKing.NG