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Nairaland Forum / Nairaland / General / Business / Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint (20981 Views)
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Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by FrancaBee: 5:48pm On Feb 11, 2015 |
realnaijaboy: If I know Nigerians well enough, they would rather use their plan B than go to the bank and wait in line. @egopersonified I've never heard od such an issue before and I refuse to believe that yours was unique. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by ihotu: 5:50pm On Feb 11, 2015 |
Hmmm, I don't mean to sound like a UBA voltron but I must confess that they have one of the best customer support I've ever received both online and offline. I believe that you should have asked for a slip to enable you withdraw over the counter if they claim your CB was not valid, at most you would paid a token. Besides, there are various ways to verify you are the account holder and you should have stuck to your right instead of walking out. rhames: |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by FrancaBee: 5:51pm On Feb 11, 2015 |
ihotu: @egopersonified, issues like this cant just be resolved overnight. investigations must be carried out. we all know how the country is full of fraudsters, and a bank cannot just refund such a huge amount without due process, which in Nigeria amounts to a long time sadly especially as other bodies would be involved. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by Joseph555: 5:52pm On Feb 11, 2015 |
egopersonified: Now i see clearly, She goes to CBN for a year and nothing was done. Later, she went on twitter and started getting calls and messages. Hmmm this matter get k-leg. Doesnt add up. Others that dont know how to use the internet will still do the necessary that this madame most probably didnt do correctly before going to blab on social media. 1 Like |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 6:12pm On Feb 11, 2015 |
ihotu: Paying the token was not my problem. How about cheques i was about to issue to business partners while in Lagos? |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 6:16pm On Feb 11, 2015 |
rhames: Truth is: that checkbook was never yours or this your fairytale never happened! That your story is too unintelligent jare. We all like to be seen as having our own 'war stories' to tell. What do u even take Nairalanders for sef? We may appear simple but we definitely aren't simpletons here. See hogwash! |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by pickabeau1: 6:16pm On Feb 11, 2015 |
SirSulieman: Are u a bank baker |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 6:19pm On Feb 11, 2015 |
realnaijaboy: I have been using that same account before they acquired Continental Trust Bank where Ike Nwabuoku was MD then. However, i had no problem using it in Kaduna town for my transaction cos thats where i am based. But when the above incident happened in Lagos and i was made to wait for hours almost missing my flight back to Kaduna,. This happened in 2009. I came back to Kaduna and the Manager there advised that I request for a new cheque book. So its not a hollow story as you suggested. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 6:21pm On Feb 11, 2015 |
pickabeau1: Lmao! |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 6:24pm On Feb 11, 2015 |
rhames: UBA consolidation took place in 2005 and FOUR years later, you went to withdraw with a CTB checkbook. A bank that ceased to exist FOUR WHOLE years before then? 'Smart' guy! Smh |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 6:24pm On Feb 11, 2015 |
realnaijaboy: [b][/b]I have been using that same account before they acquired Continental Trust Bank where Ike Nwabuoku was MD then. However, i had no problem using it in Kaduna town for my transaction cos thats where i am based. But when the above incident happened in Lagos and i was made to wait for hours almost missing my flight back to Kaduna,. This happened in 2009. I came back to Kaduna and the Manager there advised that I request for a new cheque book. So its not a hollow story as you suggested. (Modify) (Quote) (Report) (Share) |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 6:26pm On Feb 11, 2015 |
realnaijaboy: With a UBA Cheque that was not ranged in their system. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 6:29pm On Feb 11, 2015 |
rhames: Oga calm down. Did this happen in 2009 or 2013? You seem confused as to the exact year. What do u mean a check wasn't 'ranged' on the system? I've never heard that term before. Are you sure your account was funded? There are too many inconsistencies in this story. Did you request for a counter check? Atleast that should be 'ranged' on their system, yeah? |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 6:50pm On Feb 11, 2015 |
realnaijaboy: I was not the only one affected by the ranging problem in that branch. This happened in in 2009. The branch name is UBA Ali Akilu Road Kaduna. The cheque ranging problem was discovered on my business trip to Lagos where i tried withdrawing some money and was delayed for hours at their Oregun branch Lagos. The branch manager advised me to request for a new UBA checkbook instead of the one I was using which i did. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by Coldplay007(f): 6:55pm On Feb 11, 2015 |
Too many UBA staff on this thread.. ![]() Truth is UBA is the worst bank in the country right now, followed by Union bank... ![]() |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 7:14pm On Feb 11, 2015 |
rhames: And the counter check option? |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 7:27pm On Feb 11, 2015 |
realnaijaboy: was too expensive for me. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 7:54pm On Feb 11, 2015 |
rhames: How much were you charged? |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by rhames(m): 8:00pm On Feb 11, 2015 |
realnaijaboy: N765.00 |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by realnaijaboy: 8:11pm On Feb 11, 2015 |
rhames: Lol 1 Like |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by DBlackCeazer(m): 8:17pm On Feb 11, 2015 |
banking with gtbank,and the experience ve not been too nice,they ve got rude female staffs at their ajah branch,one time I got a dispense error and was paid only fifty percent of the total after about a month,and now I suddenly noticed my available balance is about 15% short of the current balance.getting fed up. 1 Like |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by Joseph555: 8:21pm On Feb 11, 2015 |
Coldplay007: What is the basis for your allegation? how does refunding a ladys' missing money as claimed make UBA the worst bank now? sigh.... |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by SirSulieman: 9:12pm On Feb 11, 2015 |
pickabeau1: Its a simple typo. Banked or baked, i know you got the point. Thank you captain Obvious!! |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by OguOddiee: 9:26pm On Feb 11, 2015 |
realnaijaboy: That right there tells us that his story about the checkbook is bullcrap!!, as are a lot of other stories on this thread. apart from UBA and Stambic, i don't think there's any other bank i would consider banking with in the country. |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by OguOddiee: 9:33pm On Feb 11, 2015 |
Joseph555: @Joseph555, it really is annoying that a lot of people on this thread fail to take into account carelessness on the owners part. a bank would not just withdraw your cash and notify you as an online transaction or POS sale or whatever. the point is if you are careless with your cards, you would definitely get pinched. how in the world is that the banks fault? |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by pickabeau1: 11:07pm On Feb 11, 2015 |
SirSulieman: Please bake me a bank I'm broke ![]() |
Re: Poor Handling Of A Fraud Case By UBA Plc: An Open Letter Of Complaint by Daniel2032(m): 6:40pm On Feb 12, 2015 |
I'm sure This lady nairaland account was hack and the person who hack it has to post saying the bank has refunded her money, according to the statement of the refund, she would have said "the bank has refunded my money" not the way it was stated, i don't know if someone else is also seeing it from my point of view. I'm smelling that this story is from another bank to run uba down, i have been using uba for 9years now and they are the best i can trust in nigeria and africa. |
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