Good morning House, Please a brother helped me to purchase a new Samsung Tab 4 from Revive Phones in Ikeja on Monday, July 27, 2015 and brought it for me at a meeting place, I asked him to buy it for me since he knew more about all these technoly stuff than me and live very far apart.

Unfortunately when I took it home and test it I discovered that it has screen problem from a side which is from factory but this my brother tested it over there and said he didnt even detect it there but was tested for him and he said it was ok though I was calling him while waiting for him at the meeting place and he was in an hurry.

He was able to only collect it back from me on Saturday and was in their office yesterday, August 03, 2015 to complain and know what to do about it, maybe repair the screen or replace the tab. The management rejected the tab and said he took so long before returning it (a week interval though due to long distance apart of eachother) and said he should bear the cost of screen repair which is 25k and that they could not replace it. This degenerated into a brawl between them and it was resolved that my brother should bear the 15k while the management should bear the 10k, he left there angrily.

Please what step should we take in order for the management of Revive Phone to do something about this at no cost of our because the problem is factory own, our own is not looking properly before finalising the negotiation and paying. Please your opinion please.

Your opinion on this matter pls house, it is a serious issue!

Waooooo, this is serious, many views and no comments from my brothers and sisters in the House! This is serious