UBA is a wicked and fraudulent bank in relation to indiscriminate charges, COT, Text message billing and other baseless debit transactions.
My UBA account was opened in April 2007, and since 2014 when their USD conversion rate when you use your MasterCard for foreign transaction became outrageous I stop using the account till date.
I am now a Brand Ambassador for Standard Chartered Bank.
Yes o, team Standard Chartered Bank. Uba bank? I can't advice anyone to try the bank at all. So many complaints. Op post the person picture online, fb, twitter etc.
UBA, that bank i hate em with passion.. i closed my account with em when dey insist dat i collected money from my account of wish i did not and to make matter worse the customer care lady is one rude bitc h
desperatem: I will try to make this story short. I started banking with UBA early last year. Apart from outrageous tranSfer charges, postage stamp charges and very slow service I think its a good bank. I have never had issues of unauthorized withdrawal in my account until August 2015. An unauthorized ATM transfer was carried out in my account on August 8 2015 twice and UBA did not send me any alert for the 2 transactions. The first transaction was NGN 180,000 and the second was NGN 30,000. I got to know about the unauthorized transaction about 1 month few weeks later when I traveled out of Nija. A customer deposited some money in my account, so when I received the alert (My MTN number was Roamed for alert purpose) I knew instantly that about NGN 200,000 plus to NGN 300,00 was missing in my account. I can't wait to get back home to confirm it. Because of this, I came back to Nigeria Ealier than planned (My arrival date was scheduled for 15th November 2015).
When I got back to Nigeria, I visted my branch and I requested for my account statement, I got back home and was going through the account statement that was when I came across the transactions, I reported immediately to my Branch and I was asked to write a letter which I did. My account officer said maybe someone I know used my ATM card to do the ATM transfer but I told her its not someone I know and my ATM was not used for the transaction because I live alone, none of my friends or GF visited me during that period because I was busy planning my traveling and my ATM card is always in my wallet and my wallet is always on me. In the letter I wrote, I requested for the footage of whoever did the transaction and the account information of the beneficiary.
A couple of weeks later, I go a call that they have concluded the investigation. They were able to get the beneficiary account information but they said no footage was sent along. It was a First bank account so they couldn't view the the account holder's information except the name and account number that was sent from First Bank head office. Since UBA got that information, they stopped working on getting to the bottom of the matter. They said they can't work in hand with First Bank to apprehend the suspect. They said they are waiting for the day the suspect will come and do any transaction on his account even if it's 2050.
I got tired of waiting and I visited a friend who is working in First Bank last week, He checked the suspect's acount details for me because I collected the account number from UBA customer care. When my friend checked, he showed me his picture, I swear I have never seen the guy in my life. He went through his transactions as at October, we discovered that the guy withdraw all the money immediately he finished the fraud and he has less than NGN 1,500 in his account. After that revelation, I visited my UBA branch and I narrated everything to then, now they take me serious a bit but they later said "still there is nothing we can do" after then, I withdraw all my money from the account and I deposited it to my other bank account with another bank. I am going there today to withdraw the rest of my money. UBA is not a customer's bank. Its very useless bank and if you keep your life savings with them you might end up having a HIGH BLOOD PRESSURE. I just shared my experience with UBA with my fellow nairalanders so you can all be wary of UBA. If you have an account with them, you better take all your money from there to avoid story that touches.
Your comments/contributions and better and quicker way to go about this is highly welcomed. Thanks for reading. I hope you learn a thing or two? If anyone experienced ATM fraud before please share your experience with us.
SAFE.
1. make a copy of this writeup, as well as a detailed document stating which branches you contacted, who you contacted and their names. 2. Go to the Information and Clearance services office of the branch of cbn in your state and state your complaint. Be as detailed as possible. 3. After the visit ask for the email address of the office and follow up with emails explaining your case. Such emails are sent to the head office
desperatem: I will try to make this story short. I started banking with UBA early last year. Apart from outrageous tranSfer charges, postage stamp charges and very slow service I think its a good bank. I have never had issues of unauthorized withdrawal in my account until August 2015. An unauthorized ATM transfer was carried out in my account on August 8 2015 twice and UBA did not send me any alert for the 2 transactions. The first transaction was NGN 180,000 and the second was NGN 30,000. I got to know about the unauthorized transaction about 1 month few weeks later when I traveled out of Nija. A customer deposited some money in my account, so when I received the alert (My MTN number was Roamed for alert purpose) I knew instantly that about NGN 200,000 plus to NGN 300,00 was missing in my account. I can't wait to get back home to confirm it. Because of this, I came back to Nigeria Ealier than planned (My arrival date was scheduled for 15th November 2015).
When I got back to Nigeria, I visted my branch and I requested for my account statement, I got back home and was going through the account statement that was when I came across the transactions, I reported immediately to my Branch and I was asked to write a letter which I did. My account officer said maybe someone I know used my ATM card to do the ATM transfer but I told her its not someone I know and my ATM was not used for the transaction because I live alone, none of my friends or GF visited me during that period because I was busy planning my traveling and my ATM card is always in my wallet and my wallet is always on me. In the letter I wrote, I requested for the footage of whoever did the transaction and the account information of the beneficiary.
A couple of weeks later, I go a call that they have concluded the investigation. They were able to get the beneficiary account information but they said no footage was sent along. It was a First bank account so they couldn't view the the account holder's information except the name and account number that was sent from First Bank head office. Since UBA got that information, they stopped working on getting to the bottom of the matter. They said they can't work in hand with First Bank to apprehend the suspect. They said they are waiting for the day the suspect will come and do any transaction on his account even if it's 2050.
I got tired of waiting and I visited a friend who is working in First Bank last week, He checked the suspect's acount details for me because I collected the account number from UBA customer care. When my friend checked, he showed me his picture, I swear I have never seen the guy in my life. He went through his transactions as at October, we discovered that the guy withdraw all the money immediately he finished the fraud and he has less than NGN 1,500 in his account. After that revelation, I visited my UBA branch and I narrated everything to then, now they take me serious a bit but they later said "still there is nothing we can do" after then, I withdraw all my money from the account and I deposited it to my other bank account with another bank. I am going there today to withdraw the rest of my money. UBA is not a customer's bank. Its very useless bank and if you keep your life savings with them you might end up having a HIGH BLOOD PRESSURE. I just shared my experience with UBA with my fellow nairalanders so you can all be wary of UBA. If you have an account with them, you better take all your money from there to avoid story that touches.
Your comments/contributions and better and quicker way to go about this is highly welcomed. Thanks for reading. I hope you learn a thing or two? If anyone experienced ATM fraud before please share your experience with us.
SAFE.
You can get his phone number and invite the police into the issue to avoid wasting time.
My dear friend, really sorry for your loss. Perhaps you compromised your pin or someone had access to your ATM Card. It quite a pity you are not on the inside to understand how these things work. Someone used your card, not UBA the only thing they can do for you is to provide you details of the transaction. like a member advised here the next point of action should be to go through legal means (get an injunction to freeze the account and use police to arrest the person which First Bank should assist you do since this fraudster is their customer (They know him better)
NgeneUkwenu: I just checked my account balance With UBA this morning and discovered 1000 Naira has been debited from my account, yesterday it was 800 naira...From God knows where..
Though I got an alert from them on Saturday evening that my ATM had been compromised, that I should visit any of the branches for Blockage...Imagine? I can only thank God I just have less than 40K with them, as I only use the account as expense account mostly on weekends. I have since cleared the account.
Stanbic Bank remains my Best Bank, where all my Major accounts are domiciled.
. That was exactly what they did to me in 2009, my Dad just sent my tuition of 27k but rounded it up to 30k, I got there to withdraw my money but 29k has been withdrawn from my account, I lodged a complaint and they said the money was withdrawn from Marina, Lagos while I was in Osun state, and they couldn't get the footage, they said the fraudster covered the camera, I mailed their head office, for where?! Nothing happened! Long story short sha, that was how I lost 29k o. Thank God my father trusted me, he sent another 30k but I used a friend's account, since that day! o boy na race I pick o. But like you, I'm with stanbic ibtc though I have some other accounts with GTB and access bank, but Stanbic is the koko!
nwakaibeya1: Behold Chameleons and hypocrites dominate the world and Evil marine,occult and occult churches hidden world rules&many claiming to know or dont know GOD have root and powerless power from there&pretend before spiritually ignorant humanbeigns and not to us with UNBELEVABLE power and we are open to challenge and confrontation too because many are beign decieved and here is the time for humanbeigns to be told the truth >watch SPIRITUAL truth>
The bank is a very useless bank, they sent me a debit notice on my savings account over the weekend despite not performing any transaction through out the month of October. Still can't decipher what the charges are for. No wonder their staff usually have a gloomy faces. Fu*cked up bank.
Get the branch Manager of that your branch where you opened the account arrested by the police or Efcc. Your money will come out or the culprit apprehended when you begin to drag the name od UBA into the mud. Their shareholders and Directors will not fold their arms and watch as their bank collapse due to fraud.
U.B.A and Ecobank has a lot of poor customer service. Please be wise and: CLOSE YOUR ACCOUNT WITH THEM. I find Union bank 100 % better than them though they don't have much customers.
Another similar bank is Ecobank, you keep receiving Debit Alert transaction on a Savings Account.
God bless you brother. Ecobank and dubious charges is like bread and butter. I've left my Ecobank account idle since may. May it continue to remain dormant,mtschew....
God bless you brother. Ecobank and dubious charges is like bread and butter. I've left my Ecobank account idle since may. May it continue to remain dormant,mtschew....
Why not post the guys name and picture maybe someone can know him on nairaland.
desperatem: I will try to make this story short. I started banking with UBA early last year. Apart from outrageous tranSfer charges, postage stamp charges and very slow service I think its a good bank. I have never had issues of unauthorized withdrawal in my account until August 2015. An unauthorized ATM transfer was carried out in my account on August 8 2015 twice and UBA did not send me any alert for the 2 transactions. The first transaction was NGN 180,000 and the second was NGN 30,000. I got to know about the unauthorized transaction about 1 month few weeks later when I traveled out of Nija. A customer deposited some money in my account, so when I received the alert (My MTN number was Roamed for alert purpose) I knew instantly that about NGN 200,000 plus to NGN 300,00 was missing in my account. I can't wait to get back home to confirm it. Because of this, I came back to Nigeria Ealier than planned (My arrival date was scheduled for 15th November 2015).
When I got back to Nigeria, I visted my branch and I requested for my account statement, I got back home and was going through the account statement that was when I came across the transactions, I reported immediately to my Branch and I was asked to write a letter which I did. My account officer said maybe someone I know used my ATM card to do the ATM transfer but I told her its not someone I know and my ATM was not used for the transaction because I live alone, none of my friends or GF visited me during that period because I was busy planning my traveling and my ATM card is always in my wallet and my wallet is always on me. In the letter I wrote, I requested for the footage of whoever did the transaction and the account information of the beneficiary.
A couple of weeks later, I go a call that they have concluded the investigation. They were able to get the beneficiary account information but they said no footage was sent along. It was a First bank account so they couldn't view the the account holder's information except the name and account number that was sent from First Bank head office. Since UBA got that information, they stopped working on getting to the bottom of the matter. They said they can't work in hand with First Bank to apprehend the suspect. They said they are waiting for the day the suspect will come and do any transaction on his account even if it's 2050.
I got tired of waiting and I visited a friend who is working in First Bank last week, He checked the suspect's acount details for me because I collected the account number from UBA customer care. When my friend checked, he showed me his picture, I swear I have never seen the guy in my life. He went through his transactions as at October, we discovered that the guy withdraw all the money immediately he finished the fraud and he has less than NGN 1,500 in his account. After that revelation, I visited my UBA branch and I narrated everything to then, now they take me serious a bit but they later said "still there is nothing we can do" after then, I withdraw all my money from the account and I deposited it to my other bank account with another bank. I am going there today to withdraw the rest of my money. UBA is not a customer's bank. Its very useless bank and if you keep your life savings with them you might end up having a HIGH BLOOD PRESSURE. I just shared my experience with UBA with my fellow nairalanders so you can all be wary of UBA. If you have an account with them, you better take all your money from there to avoid story that touches.
Your comments/contributions and better and quicker way to go about this is highly welcomed. Thanks for reading. I hope you learn a thing or two? If anyone experienced ATM fraud before please share your experience with us.
desperatem: Imagine, I received debit alert of NGN 630 twice and they claimed its for Cashless something. Only God knows what the heck is the Cashless thing.
I cant do that, you know its against the ethics of bank to reveal account information of another customer to anyone. I was privileged to check the account information of the fraudster because I have friends in First Bank. I don't want to do what would cost them their job.
CC: lalasticlala. Please push this to the front-page. Nigerians needs to be aware of this scam!
Very thoughtful of u,plz and plz don't disclose the person who gave u the information.
If possible,try to get the fraudster address and do him the the needful.
