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Nairaland Forum / Nairaland / General / Business / My Experience With UBA Bank. (must Read!!!!!!!) (56652 Views)
My UBA Bank Account Has Been Frozen! Help / My Experience With UBA Bank / My Horrible Experience With UBA (2) (3) (4)
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Re: My Experience With UBA Bank. (must Read!!!!!!!) by Herrmes: 5:41pm On Nov 02, 2015 |
Zenith Bank or nah |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by StealthyMe(m): 5:42pm On Nov 02, 2015 |
desperatem tell them you'll take your story to the press and get it on social media so people can know whats up. I really do feel for you...210k is not something one throws about in this current economic quagmire |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by AK481(m): 5:42pm On Nov 02, 2015 |
nnatobryno:why was the alert not sent immediately? |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Pweezy(m): 6:03pm On Nov 02, 2015 |
oga OP, i remembered wen i had a similar issue, I called one land line....d tin finished my small airtime tho, but ASAP dem call me back assist to resolve the matter...i was shocked say dis our old bank don dey upgrade...d babe wey call me back was very helpful...lemme see d number sef (01-2808822)....u can try dat route, jst small credit sef, or u tel dem to cal you bak...... |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by ODAVI(m): 6:07pm On Nov 02, 2015 |
Dear friend, i empathized with you and I read your story with great worry if all you said about the bank is true. However, i have this professional and personal experience for you, Please visit the branch and demand you want to speak to the BRANCH SERVICE MANAGER of the branch. Write a comprehensive complaint letter and make them acknowledge receipt of it. Then ask them for a when to come for a feedback, if after the suppose time given, nothing was done, u could take them up seriously. However, the personal experience i had and have render in cases like this was to deposit a reasonable amount if money in the customers account, deactivate the ATM of such customer,then put the account on NO WITHDRWAL STATUS and high memo for ARREST, such customer are always greedy, hence they will walk into the branch to want to withdrawal same, thereby getting them apprehended. But i belived if you have showed the bank how mad you can be and make the day works unbearable for them, the manger or someone would have shown empathy. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by peedeeasobie(m): 6:25pm On Nov 02, 2015 |
nnatobryno: UBA is a very useless bank! |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by heavenlychy: 6:34pm On Nov 02, 2015 |
Straight to the bank tomorrow. UBA bye bye. They are always withdrawing from my account and they never give anything, unlike my Fidelity. I detest Ecobank also. They frustrated me as an undergraduate. Thank God they can't lay hold of my BVN. I dash them the 1,000. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by blazetitov: 6:40pm On Nov 02, 2015 |
It is a pity how some people come to a public forum like this to blame a bank for their mistakes. Your PIN and ATM Card should be safely and secretly kept. Work into any CBN branch and lodge your complaints. 1 Like |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by rayornb(m): 6:42pm On Nov 02, 2015 |
My main bank account is UBA, thou I operate with two other banks, but anytime I'm asked which bank i'm using, I always tell people it's Useless Bank of Africa(UBA) cos that's what they are. Cunts** |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Iceman296: 6:52pm On Nov 02, 2015 |
I've not done any Transaction with my Ecobank Account for two months now and they've Debited me twice for Charges i didn't incure. Worst stil, They don't even Send alert Messages on such fraudulent Transactions. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by onatisi(m): 6:59pm On Nov 02, 2015 |
Iceman296:this got me cracking |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Adortem: 7:39pm On Nov 02, 2015 |
I had discovered UBA to be useless,they keep deducting my money.It was my first account as a student.I dumped them already! |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by stonecoldcafe: 7:59pm On Nov 02, 2015 |
desperatem: You gave up wayyyyyyy too easily. Banks fear nothing as much as lawyer/legal drama. My friend,n that is all you had to use. You lost way toooooooo much to call it quit with them. All you need is a strongly worded lettter from your lawyer with new proof you have gotten from your friend @ 1st bank. Along with recepits to show you were abroad at that time. Do it and see result. Strongly worded letter with a threat of pursuing the case in court. Let your lawyer include like a 2/3 weeks notice period before you commence action in court. Come and thank me later. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by pet4ril(f): 8:03pm On Nov 02, 2015 |
Hmmmm, this one that nobody is mentioning Fidelity bank for either good or bad, should I say Fidelity can at least be trusted to some extent? |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Nobody: 8:05pm On Nov 02, 2015 |
Pweezy:OP please take this guys advice... Had issues with GTB and I called them and gave them sleepless nights and days... Although the issue was partly my fault but they refunded my money... 1 Like 1 Share |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Emboabajunior(m): 8:18pm On Nov 02, 2015 |
Personally.. I feel it's unfair to criticise a bank that went this far to resolve your issue. First Bank should have been able to assist further based on their KYC scheme. I'm surprised to see harsh comments from previous posters about the bank because since I started using UBA in 2012, I've witnessed significant improvement in customer service. They can be frustrating atimes as regards signature verification as one would have 2 sign severally to do a single transaction. Contact your account officer to assist on this |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by authenticman(m): 8:19pm On Nov 02, 2015 |
1.Write to customer complaint unit of CBN narrate ur ordeal and attach whatever evidence u hav 2. Get a lawyer to write UBA giving them 14 days to refund ur money or be prepared to face legal action |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by authenticman(m): 8:25pm On Nov 02, 2015 |
Emboabajunior: Majority of the banks in Naija are the same in the aspect of refusal to cooperate with fellow banks in fraud investigations. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Nobody: 9:09pm On Nov 02, 2015 |
I stopped banking with UBA as an undergraduate some 4yrs ago. I'm not surprised you experienced that scam when you mentioned UBA. They are rogues in that place. But pls don't let them go free. Sue the f***ing ass of that bank so they can learn some lessons the very hard way. Your money is meant to be very safe with a bank. What is the duties of the Anti-Fraud unit of UBA if not on issues like this! Make millions from them pls by going to court and claim damages. UBA my ass |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Kk4(m): 9:22pm On Nov 02, 2015 |
I had a similar experience with UBA this year.. I was in Enugu and I got a debit alert from one ATM in Umuahia... I went to the nearest branch and they were busy posting me. Bros I jeje withdrew all my Money and deposited to Zenith Bank.. God save this country |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by joefranky(m): 9:36pm On Nov 02, 2015 |
Pls by careful, it might not even be that person.My friend had an issue too 4months ago, they used his account to defraud someone in lagos while he was in benin.Fraudster now have tactics I don't understand,may God help us all. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by delishpot: 10:10pm On Nov 02, 2015 |
Worst bank in Nigeria |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Nobody: 10:46pm On Nov 02, 2015 |
The moment Nigerian banks started issuing ATM cards I knew it was an accident looking for where to happen. I have never used a Nigerian bank issued ATM card in my life although I have 3 that are all not activated. Recently they've been trying to make me activate mobile banking app and Ive bluntly refused. Any transaction I do in Nigeria I go in person. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by alphaconde(m): 11:02pm On Nov 02, 2015 |
Some peeps who don't even know how a uba brnach looks like are here spewing thrash. As far I am concerned, UBA is the best transaction bank in nigeria, hardly any kind of transaction they can't do for you. Their customers serivce is top class. Atm terminals are always paying cash. What more can a bank offer. UBA is africa's global bank. 1 Like |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by flightz(f): 11:57pm On Nov 02, 2015 |
Seems none is better off afterall! Notwhithstanding, I still stick to UBA for now, if not for anything but for their warm reception. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by lebete3000: 1:26am On Nov 03, 2015 |
BreezyCB:Chai see finishing! Expecting dem to come up with their own cock&bull part of the story. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by lebete3000: 1:27am On Nov 03, 2015 |
Warlord3000: GTBank too na correct bank jarey |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Divepen1(m): 1:33am On Nov 03, 2015 |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by realnaijaboy: 5:12am On Nov 03, 2015 |
delishpot: Typical Nigerian on social media who's got nothing to say but would rather not keep quiet. OP like I said earlier, pls contact UBA via cfc@ubagroup.com and use "desperatem" as the subject of your email. You'll thank me later. You'll also find out that those branch officers who handled this wrongly will be severely punished too. There are always a few bad apples in every basket. It is through reports like yours that they are identified and dealt with. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Kidstell: 5:48am On Nov 03, 2015 |
well I think this has to be reported to authorities cbn needs to find a way to manage these frauds. this same thing happened when I was a student but I was using intercontinental bank then. I was in my first so I did not have much. the customer care officer said the transaction was carried outon the machine I used most frequently so I must be the one who withdrew the money. another staff stealthily agreed to help me and two days later he started acting funny. I gave up and closed my account. I am trying to say that this will happen to anyone until CBN is aware and ready to control these fraud. thank God BVN is here to stay. we all know that there is no organization in nigeria that care about what its customers or patronizers pass through all they care about is the bottom line figures. and thank God for successive government who have refused to give tge citizenry a voice in the corporate world |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by realnaijaboy: 6:30am On Nov 03, 2015 |
Kidstell: The fact that his card was accessed is obviously not UBA's fault. Where they erred is the reluctance of the lazy branch staff to investigate. All they had to do was forward the complaint to Head Office which they didn't. I believe once he contacts their Customer Fulfilment Center (CFC), he'll be sorted out and those silly staff will be dealt with. I've had this experience before. A friend also had same experience with Heritage Bank branch staff recently. |
Re: My Experience With UBA Bank. (must Read!!!!!!!) by Sakes: 7:05am On Nov 03, 2015 |
md4real:What are you saying? The transaction was not performed on an ATM...Friend? It was perfromed through an ATM... & it reflected in their DATABASE.... The transaction occurred on their Data BASE!!!! The ATM is actually a mere & exclusive Access to the DataBASE!!!!! |
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