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Help Guys by huzhomah(m): 11:50pm On Jul 31, 2016 |
I think my infinix hot note has been hit by a virus.... I guess when I was trying to download a game..... Please it's really slowing down my phone.... Anyone know how I can get rid of it without much harm on my phone? |
Re: Help Guys by teelaweee(m): 10:52am On Aug 01, 2016 |
huzhomah:try an antivirus |
Re: Help Guys by osenbarak: 11:46am On Aug 04, 2016 |
try to factory reset your phone but back the phone up first |
Re: Help Guys by Carlcaresophia: 9:46am On Aug 05, 2016 |
huzhomah:Hello Huzhomah, as for the problem you mentioned ,you can try to download the third party apps that can kill virus, like 360 guard. If there is still problem, you can try to restore factory settings, but remember to back up important files. If the problem still exists, you can try to take your phone to our Carlcare Service Center, our colleagues there will try to help you with your phone problem. If you need us send your address and hotline of our service center, please let us know the country and city you are living in now. Thank you! |
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