JOB BRIEF We are looking for a reliable concierge to work at the main entrance desk of our hotel. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. RESPONSIBILITIES *Welcome customers upon entrance and confirm reservations. *Arrange event, excursions, transportation, upon request from hotel residents. *Respond to complaints and find the appropriate solution. REQUIREMENTS *Proven experience as concierge; experience in customer service or relevant role is an advantage. *Proficiency in English; multilingual is strongly preferred. *SSCE, degree in hotel management or relevant field will be a plus. Applicants should submit CV to this link : hrmgilfordapartments@yahoo.com Application lasts till 22nd of march.