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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For A Customer Service Manager At Darmac Engineers (633 Views)
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Vacancy For A Customer Service Manager At Darmac Engineers by maxwell767(m): 4:23pm On Apr 27, 2017 |
Darmac Engineers, is recruiting for suitably qualified candidates for immediate employment into the position below: Job Title: Customer Service Manager Location: Lagos Responsibilities/Duties Maintains customer satisfaction by providing problem-solving resources; managing staff. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change. Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications. Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems. Accomplishes information systems and organization mission by completing related results as needed. Requirements/Skills Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Analyzing Information , Application Closing Date 25th May, 2017. How to Apply http://informationmaxblog..com.ng/2017/04/vacancy-for-customer-service-manager-at.html |
Re: Vacancy For A Customer Service Manager At Darmac Engineers by aktherealman: 4:30pm On Apr 27, 2017 |
An applicant must have access to the internet Excellent verbal and written skills in English language. Creative thinker (Be able think out of the box) Must be familiar with social media visit now to apply |
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Pharmacists Needed at Jafad College Of Health Technology As Lecturers / Vacancy / Graphic Artist
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