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Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? - Business (3) - Nairaland

Nairaland Forum / Nairaland / General / Business / Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? (25761 Views)

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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by abiolakreations(f): 8:36am On Apr 30, 2017
One cannot get a factual answer to this question coz you have not been to all d banks or branches in Nigeria ,a branch might be good and the other otherwise ,it doesn't make dem d overall best or worst ,therefore one cannot just conclude on which is best or not.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by popsyleo1: 8:38am On Apr 30, 2017
All are the same, they are not friendly. Even first bank that should be the best, their staff behaves as if they are the president of Nigeria. They are not ready to attend to you. Always discussing everytime. My dear the best customer care is your house save.

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 8:39am On Apr 30, 2017
Fidelity
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by thelinguist: 8:39am On Apr 30, 2017
Hardeysolution:
Those calling on UBA has the worst should read this.

1. The day I lost my ATM card. I went to my facebook to chat up with them. I called them but my credit finished and they called me back. They blocked the ATM card that night and explained all to me.

2. My sister opened an account but didn't get her account number on time. We asked a question on how long it takes ND they requested for the bank branch and I tell you it was resolved.

3. I withdrew from the ATM and there was fake money there. I went to the bank and the manager changed it for me.


Go to their twitter handle ND check things out.. ....


UBA isn't a bad bank.. .. The bank that resolves your problem at a stand.. You get your ATM quickly without waste.. ....


UBA
a UBA customer service spotted

12 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 8:40am On Apr 30, 2017
venorite:
Go and use diamond app
Diamond is a wonderful bank. I had an account with them but had to forget the account because of their endless network issues. You try to use the app sometimes they tell you network is down, you have an ATM card the network is always unsteady.
In terms of rating with regards to customer services, they will come second. But the network issues made me to abandon the bank since 2015.

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by bettercreature(m): 8:41am On Apr 30, 2017
Access bank! they act like your mum

6 Likes 1 Share

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by niceguy7(m): 8:42am On Apr 30, 2017
iliyande:


Eco undecided
Thinking of moving my two accounts out of that bank
wetin hapun
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Champele(m): 8:42am On Apr 30, 2017
Diamond bank use to be but now its shit. I will say First bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Gralph100(m): 8:45am On Apr 30, 2017
Honestly don't care anymore. Most of them are Crazy.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by gloryman91: 8:48am On Apr 30, 2017
Jaiz Bank.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by mployer(m): 8:48am On Apr 30, 2017
Access has the smartest staff.


I don't care about their friendship anyway, I got friends smiley

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by jfleece(m): 8:50am On Apr 30, 2017
Diamond have a friendly customer service, and eco bank is the worst, especially with their so called poor network services..

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Ekeke1(m): 8:51am On Apr 30, 2017
Jaiz bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by lotasha(f): 8:51am On Apr 30, 2017
It definitely zenith bank. I could recall when I went to meet their customer care rep.asking about an issued on my account, instead of she helping me out she walked out on me...I was so upset that I walked in to meet their manager n she started begging me like no tomorrow.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by CzarChris(m): 8:52am On Apr 30, 2017
I haven't had any transactions with Access Bank, will try them out soon to get a feel of their service if good I will open an account with them.

Diamond Bank customer service is so good they will lovingly tell you to go fucck yourself over a deduction/unnecessary bank charge, you will actually go home happy feeling like a king grin grin grin. I so love Diamond Bank. grin grin grin


The worst is Ecobank, UBA and First Bank(especially First Bank in Effurun, I almost fought with one teller at their PTI road banch).

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by fiyin47(m): 8:54am On Apr 30, 2017
Access it is ! I don't have an account with the bank but any time I transact there ,it is always muah

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Onedibe1: 8:54am On Apr 30, 2017
vickydevoka:
Diamond bank
Nop,65percent of there staffs r stupid..
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by bayodaniel: 9:01am On Apr 30, 2017
Access all the way.Uba and fcmb the worst I know

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Inspector106(m): 9:04am On Apr 30, 2017
lafuria1:
Union bank.
Since people don't rate them that high, they try to please new and existing customers.

Worst is Gtbank, because they have to many customers, they've taken customer service for granted

guy na lie oo...union is the worst bank ever
ni customer relation
ntin ntin

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by bozz007(m): 9:06am On Apr 30, 2017
Keystone Bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Majesticniyi(m): 9:06am On Apr 30, 2017
Stanbic IBTC....definitely
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 9:07am On Apr 30, 2017
CzarChris:
I haven't had any transactions with Access Bank, will try them out soon to get a feel of their service if good I will open an account with them.

Diamond Bank customer service is so good they will lovingly tell you to go fucck yourself over a deduction/unnecessary bank charge, you will actually go home happy feeling like a king grin grin grin. I so love Diamond Bank. grin grin grin


The worst is Ecobank, UBA and First Bank(especially First Bank in Effurun, I almost fought with one teller at their PTI road banch).
My only fear is that Access bank should not turn out to be like GTB. GT was once the best out there, but they got plenty customers an began to misbehave. Few branches, always overcrowded, not so friendly staff. I had to ask my brother to close his account because I was tired of the situation.
Please access bank do not misbehave.

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by doncresto(m): 9:10am On Apr 30, 2017
Access Bank. Speed Service and security are access Bnk mode of operations

2 Likes 1 Share

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by senatoradeolaa: 9:11am On Apr 30, 2017
As for me FCMB remain d best with their beauty building, quality products and friendly staff.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Lolaabokoku(f): 9:14am On Apr 30, 2017
Fidelity bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Hugo55(m): 9:14am On Apr 30, 2017
Access bank is simply the best.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 9:15am On Apr 30, 2017
fidelity Bank.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by iliyande(m): 9:15am On Apr 30, 2017
niceguy7:
wetin hapun

Many things
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by chukzgerine33(f): 9:16am On Apr 30, 2017
Union bank.....mehn those peeps are friendly to the core cause they are in need of customers
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by rasheedmalik113: 9:19am On Apr 30, 2017
I want tell u something gtb blocks my bvn wy?
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by llionaire(m): 9:21am On Apr 30, 2017
Ojugunrege:
StanbicIBTC

I owe you kisses. Stanbic all the way kiss
Ojugunrege:
StanbicIBTC

I owe you kisses. Stanbic all the way

1 Like 1 Share

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