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Nairaland Forum / Nairaland / General / Education / CUSTOMER SERVICE EXECUTIVE TRAINING (295 Views)
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CUSTOMER SERVICE EXECUTIVE TRAINING by lollypglobal(f): 4:09pm On Aug 07, 2017 |
A comprehensive certified training curriculum that provides avenues to: • Determine what customers want • Learn first impressions • Understand what it means to have a Positive Attitude • Obtain effective Communication Skills • Learn how to Listen to Customers • Gain skills necessary for quality telephone customer service • Handle Difficult Customers • Provide quality lasting Impressions • Learn traits of Ideal Employees • Develop a personal plan to provide excellent customer service .... After this training a certificate will be issued , Firmgate&Associate is licensed by CMD (center for management training) you can be sure you are adding a certified course to your Resume for a token! Take Advantage.....
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