The system automates your sales and manages your stock of goods. The implementation has the following components:

• Hardware
Inventory Management
• Point-of-Sales Automation
• Reports for Sales management
The number one job in retail, of course, is serving the customer. Serving a customer implies a robust backend involving proper management of inventory, customer list, automatic management of discount to mention a few. While making efforts to ensure backend operations are optimal, retail shops operate in an extremely challenging environment characterized by the following:

• margins are continually shrink,
• competition is increasing,
• and customer expectations are expanding.

The use of technology will clearly help in facing these challenges, but determining which technologies are key, and how to deploy them cost effectively, is a major challenge. The point of sale (POS) technology over the years has been found extremely applicable in automating the retail process. With the current state of the POS technology, the benefit is there as long as the retailer commits to using a system's full potential. Three areas where immediate benefits can be seen are:

 Increased margins due to better inventory management and reduced shrinkage
 Enhanced shopping experience,
 Increased customer satisfaction as observable in
 Customer frequency
 Number of new customers, and
 Average spend per customer.
 Inventory management is greatly improved, with real-time inventory visibility even at the shelf level, increasing the efficiency and intelligence of the supply chain.
 Employee mobility increases resulting in increased productivity. This allows staff to spend more time with customers on the selling floor.
 Operating costs are lowered both by increased efficiency in business processes and by utilizing the standards-based, flexible POS architecture.
 Increased sales due to prompted suggestion selling, staff performance tracking and targeted marketing
 Speed and accuracy in the chores surrounding reports, invoicing, purchase orders and inventory control.



My POS solution is a combination of hardware and software.
Other hardware options that may be deployed include the following:



For MY solution, the software we deploy is Retail Plus. Retail Plus is a powerful retail management program for Microsoft Windows. It allows users to maintain absolute control over all aspects of sales and inventory while presenting an easy and professional customer checkout. It is a great solution for both the sales counter and inventory management. Retail Plus comes with an easy to use and affordable system. Over the last 18 years Retail Plus POS has evolved into a cutting-edge system while simplicity has remained a priority. It will enhance your operation, providing you with increased speed, accuracy and control of your inventory - all of which lead to increased profits and more time to focus on growing your business.
Retail Plus is designed for operation with either a keyboard or a touch screen and can handle any type of retail setting. It includes special features for the fashion industry such as color and size matrix, full reports of every kind, house accounts, and much more.
Some of the features of Retail Plus are as follows. They are categorized according to the functional modules of the software.
The Point Of Sale

The point of sale screen has the following features:

• Easy to learn - You do not have to send your staff out for expensive training.
• Easy to use - Requires minimum keystrokes and the mouse is never required (but you can use it if you want).
• Flexible - Handles any combination of discounts, taxes, returns, credits and sale specials in one easy transaction.
• Automatic - Applies automatic discounts or preferred price levels to special customers.
• Rewarding - Helps your staff to practice suggestion selling and tracks their sales commissions.
• Accommodating - If something is not in stock you can send a customer order to the purchase order system.
• Secure - You control who can see the profit margins and stock counts.
• Customer-oriented - Lets you reward your best customers with a bonus points program.
• Versatile - Prints sales slips, price quotes, packing slips and account invoices.
• Modern - Works with all the modern retail devices including bar code and credit card readers, customer display, cash drawer, barcoded scales, a two-color receipt printer and runs on any network.

The Client Database

A client database contains your customer's names, addresses and purchase histories. It keeps useful information about each customer that can help you with marketing and sales management. Some features of the client database are:
• Fast - Lets you find a customer fast using a name, phone number, or a point-and-shoot pick list.
• Informative - Shows you who bought what, when, for how much, how they paid, and who sold it to them.
• Complete - Lets you keep notes on individual customers and even a photo if you wish.
• Accurate - Creates accurately targeted mailing lists for special promotions or even product recalls.

Attracting a new customer costs much more than keeping an old one. This is why Retail Plus is geared towards improving customer relations. Mailings can be targeted using any aspect of the customer's purchase history which generates a much larger response than non-targeted mailings. There are many ways you can use the system's customer data to increase sales volume. In addition to the purchase history client database can also include memos for recording of any key information about a customer.

Inventory Control / Purchase Orders

Good inventory control means balancing the expectations of your customers and tying down your capital, so you must avoid being either understocked or overstocked. Here are some inventory control features:

• Flexible - Auto-generate purchase orders using a variety of calculation methods.
• Current - Get up-to-the-minute reports for sales, inventory, low stock, over stock, and on-order items.
• Precise - Support for portable stock counting devices.
• In Control - Do on-screen preview and editing of purchase orders.
• Fine Tuned - Access fields for base stock, re-order points, and re-order quantities.
• Focused - Options to focus any report on selected items, suppliers or departments.

The inventory system includes a wide selection of processes from receiving & transferring stock to importing & exporting stock data. The system also uses the internet to transmit inventory adds & changes, sales logs and stock levels between stores or to and from head office.

Reports

Well designed reports can reveal some surprises about the nature of your business. Examples include:

• A selection of weekly, monthly and quarterly sales reports including top sellers.
• A selection of inventory reports including overstock, understock, audit and shrinkage.
• Options to focus any report on selected items, suppliers, department or code range.
• History of daily sales and POS totals.
• Option to subtotal reports by department.
• Catalog style output with product description, stock numbers, and prices.
• Export of sales data to a spreadsheet program for further analysis.

Security Features

Security refers to two different things:

1 - The ability to limit access to information or program functions. This is used to make sure that staff cannot make unauthorized transactions or see confidential information. Each employee is assigned a password to determine their access level.

Some of the Retail Plus password features are:
• Passwords determine the functions a person can use.
• All sales transactions are logged with the date, time and name of the sales person.
• Optional requirement for a manager's password before the system will void a sale.
• A training mode, in which all POS functions can be used with password, but no data are saved.
• Password prompts that can be turned off. If you don't need passwords, you shouldn't be forced to use them.

2 - The ability to roll back (restore) your data to a previously saved version. This is used to undo the results of serious errors. For example, say you delete twenty invoices and then discover that they were the wrong twenty. Everyone who works with computers has days like that (do not rule out one). An easy way out can avoid big headaches.

The software is available in two options: single user and multi-user network versions.


for Details

CONTACT me @ www.panttech.com OR call 08057039876 OR EMAIL ME @ enojoneno@yahoo.co.uk