As a newbie, these are common mistakes you'll see on your failed scripts, but with determination you will scale over. Everyone you see today with 5s, 4s, and 3s at one time had several 2s and 1s back to back. But if you can study FAQ very well, study the sample scripts they send to you when you fail any script. Google search words and terminology you don't understand, frequent Slack, glossary, QAW-sample script and try to beat time given for the call. Start with short call for now and reduce the speed to zero.

fmcjunior:
punctuation errors, and alot. My problem is how to join phrases together. there are sometimes a rep or customer will be saying something, and then change the subject totally, how do I cope with this... something like " what if...I don't know..we could just go through it and ...may be you should try clicking" ...how do I join these together to make sense

fmcjunior:
punctuation errors, and alot. My problem is how to join phrases together. there are sometimes a rep or customer will be saying something, and then change the subject totally, how do I cope with this... something like " what if...I don't know..we could just go through it and ...may be you should try clicking" ...how do I join these together to make sense

Hello, How you doing?, I was hoping you help editing my comment, the last time we spoke, I need you to remove my phone number. Thank you.

fmcjunior:
punctuation errors, and alot. My problem is how to join phrases together. there are sometimes a rep or customer will be saying something, and then change the subject totally, how do I cope with this... something like " what if...I don't know..we could just go through it and ...may be you should try clicking" ...how do I join these together to make sense

- First, you should try not to make your statements too long, before a comma or period.

Time format too, no o'clock, it's always 12:00, or 12 p.m., a.m., even of they say 12 o'clock.

- Be sure to write brand names properly, especially popular ones.

- These are false starts and you can leave them out, from your example you can leave out "what if" it's a false start, and then the rest you can link with ellipses, ... as long as the person doesn't complete a train of thought and then switches to another topic.


- You just need to study the FAQ and you'll get used to it, keep practicing and you'll start understanding the tricks, and what exactly they want, it will get easier, trust me, na so everybody start, you just have to keep at it.
lastly, READ YOUR FAQ!!

Richardlove:
As a newbie, these are common mistakes you'll see on your failed scripts, but with determination you will scale over. Everyone you see today with 5s, 4s, and 3s at one time had several 2s and 1s back to back. But if you can study FAQ very well, study the sample scripts they send to you when you fail any script. Google search words and terminology you don't understand, frequent Slack, glossary, QAW-sample script and try to beat time given for the call. Start with short call for now and reduce the speed to zero.

Good evening bro. Are you saying there's a way to stop or extend the time limit? Or did I read wrongly

SpongeBobSP:


- First, you should try not to make your statements too long, before a comma or period.

Time format too, no o'clock, it's always 12:00, or 12 p.m., a.m., even of they say 12 o'clock.

- Be sure to write brand names properly, especially popular ones.

- These are false starts and you can leave them out, from your example you can leave out "what if" it's a false start, and then the rest you can link with ellipses, ... as long as the person doesn't complete a train of thought and then switches to another topic.


- You just need to study the FAQ and you'll get used to it, keep practicing and you'll start understanding the tricks, and what exactly they want, it will get easier, trust me, na so everybody start, you just have to keep at it.
lastly, READ YOUR FAQ!!

You can write o'clock. There's an example there in the FAQ. But all mention of time must be in numerals. 12 o'clock, not twelve o'clock.

PattyMike:


You can write o'clock. There's an example there in the FAQ. But all mention of time must be in numerals. 12 o'clock, not twelve o'clock.

I had to check my FAQ again to confirm your assertion, and I couldn't find anywhere 'o' clock' is written there. It should be 12:00 (if you ain't sure what time of the day it is; p.m or a.m)

[quote author=fmcjunior post=87853419] punctuation errors, and alot. My problem is how to join phrases together. there are sometimes a rep or customer will be saying something, and then change the subject totally, how do I cope with this... something like " what if...I don't know..we could just go through it and ...may be you should try clicking" ...how do I join these together to make sense[/quote

Joining the sentences to make sense is quite simple if you understand how to use an important tool(eclipse), that three dot.
Let me try this.
When the speaker says...Of course, you should only write out what the speakers says when it's more than three words and then he or she starts another sentence.
In the illustration above, if it were just "When the speaker". That's just three words and is called a false start. So, u omit and start from, Of course, you should only blah blah blah.
Another Example.
Listen well to the...I mean, you should count the words to know if it's a false start until you are able to master how to use the eclipse technique. (Right). You can also omit the (I mean) at the start of the sentence if u like and just start from "You should".

Listen well to, you know...I mean, you should blah blah blah (wrong).

Words like, you know, like, I mean, okay, of course , are filler words and won't count with the eclipse unless u meet a very lenient rater who might overlook it. It can be tricky sometimes even when using the FAQ(which is where you'll find everything you need to excel). Sometimes you still have to learn from failure. I hope this helps though it's rough.

Olabowa:


I had to check my FAQ again to confirm your assertion, and I couldn't find anywhere 'o' clock' is written there. It should be 12:00 (if you ain't sure what time of the day it is; p.m or a.m)

True not on FAQ, pardon me. It was on slack. Do a search through for previous case. Every thing I put on here is from personal experience. I've never been marked down for using o'clock when then speaker mentions o clock. It the speaker says 12 then it's 12:00. But if she says twelve o'clock, I type 12 o'clock. Maybe you have been marked down for writing o'clock when the speaker says it, maybe I've just been lucky.

PattyMike:


True not on FAQ, pardon me. It was on slack. Do a search through for previous case. Every thing I put on here is from personal experience. I've never been marked down for using o'clock when then speaker mentions o clock. It the speaker says 12 then it's 12:00. But if she says twelve o'clock, I type 12 o'clock. Maybe you have been marked down for writing o'clock when the speaker says it, maybe I've just been lucky.

Yeah. Rating depends on the rater. Shithead raters like 25 and 30 always look for a tiny fault just to knack someone a 3 or 4.

Seems like the square and Penn Foster calls are now difficult to come by, even at this time.

I am having issues guys. Poor rating.

Quality Rating Notes >missing_content=83524434, 83524450 >Exceeded allowed number of […] >Critical error in amounts transcribed-83524441 >Very RPI not masked- {29}

Hi guys. I just joined QA and have been accepted. But I'm currently in a fix on my PayPal account Creation. Should my phone number, address and location be that of Nigeria? I'm trying 2 create a Lesotho PayPal account btw.

ayorhmeeday:
Hi guys. I just joined QA and have been accepted. But I'm currently in a fix on my PayPal account Creation. Should my phone number, address and location be that of Nigeria? I'm trying 2 create a Lesotho PayPal account btw.

Do yourself a favour by going through page 1-10. I'm sure there's a link where you'll download everything you need to know about opening a PayPal account. Knowledge is power.

Pamela28:
It's paying na

I just noticed that the withdrawal icon on PayPal is missing. I'm only seeing "Transfer". I don't know if it's from my side. Those that withdrew recently from PayPal, did ya'all use the "Transfer" icon or was dia withdrawal icon?

Call/Whatsapp 07068627509 now to grab your Grammarly Premium at a cheap offer

Nerdnextdoor:
It is a well-known fact that Grammarly premium packages are quite expensive. Which is why most people avoid it. So take this opportunity now to call/WhatsApp 07068627509 to get your Grammarly Premium at a cheap price

nwafresh:


I just noticed that the withdrawal icon on PayPal is missing. I'm only seeing "Transfer". I don't know if it's from my side. Those that withdrew recently from PayPal, did ya'all use the "Transfer" icon or was dia withdrawal icon?

Most likely from your end. I have noticed it's usually from network

PattyMike:


You can write o'clock. There's an example there in the FAQ. But all mention of time must be in numerals. 12 o'clock, not twelve o'clock.

Please what page is an example of o'clock located?

Greatihex:
Seems like the square and Penn Foster calls are now difficult to come by, even at this time.

Even though Square calls are always clear, I hate working on their calls because their pay is too poor, imagine earning less than $2 on 11 minutes call.

nwafresh:


I just noticed that the withdrawal icon on PayPal is missing. I'm only seeing "Transfer". I don't know if it's from my side. Those that withdrew recently from PayPal, did ya'all use the "Transfer" icon or was dia withdrawal icon?

Saw same and after withdrawing with transfer, I later saw "completed, withdrew to card" I guess it's with Lesotho.

PattyMike:


True not on FAQ, pardon me. It was on slack. Do a search through for previous case. Every thing I put on here is from personal experience. I've never been marked down for using o'clock when then speaker mentions o clock. It the speaker says 12 then it's 12:00. But if she says twelve o'clock, I type 12 o'clock. Maybe you have been marked down for writing o'clock when the speaker says it, maybe I've just been lucky.

I've been given 2 because of o' clock by rater 30 and he/she specifically stated wrong timeformat in the quality reason , like you said maybe you've just been lucky.

nwafresh:


I just noticed that the withdrawal icon on PayPal is missing. I'm only seeing "Transfer". I don't know if it's from my side. Those that withdrew recently from PayPal, did ya'all use the "Transfer" icon or was dia withdrawal icon?

It's the same thing. U are transferring ur funds from ur PayPal balance to africard. They just changed the grammar from withdraw to transfer

ThisisIkemefuna:
I am having issues guys. Poor rating.

Quality Rating Notes >missing_content=83524434, 83524450 >Exceeded allowed number of […] >Critical error in amounts transcribed-83524441 >Very RPI not masked- {29}

Somebody please help me to evaluate this to make good sense of it?

Anyone?

Mekanus:
Even though Square calls are always clear, I hate working on their calls because their pay is too poor, imagine earning less than $2 on 11 minutes call.

for me, I am more concerned about not being kicked out than being paid high.

If I could work on scribie, I can collect any pay from QAWorld.

ThisisIkemefuna:


Somebody please help me to evaluate this to make good sense of it?

Anyone?

go and digest the FAQ, without that, QA will be hell for you

Greatihex:
go and digest the FAQ, without that, QA will be hell for you

I have and am still doing so. I just need someone else's input

ThisisIkemefuna:


Somebody please help me to evaluate this to make good sense of it?

Anyone?

Okay. First one says missing content which means you missed out a word, phrase or sentence.
The second one, exceeded number of inaudible. For 2.5 minutes audio, you're allowed one of this [...], for 5minutes audio, two of this [...] and it goes on like that.
For the third one, you had errors in amounts written. And the last one, you didn't mask or use [/] for a Restricted Personal Information.
Bottom line is read FAQ. You would have avoided ALL of these rating notes if you had gone through FAQ.

Yuneehk:

Okay. First one says missing content which means you missed out a word, phrase or sentence.
The second one, exceeded number of inaudible. For 2.5 minutes audio, you're allowed one of this [...], for 5minutes audio, two of this [...] and it goes on like that.
For the third one, you had errors in amounts written. And the last one, you didn't mask or use [/] for a Restricted Personal Information.
Bottom line is read FAQ. You would have avoided ALL of these rating notes if you had gone through FAQ.

1.A the amounts written, when a customer is calling out phone numbers, are we to write in this format; 0 9 0 2 5 or 09025?

2. Kindly clarify to me that phone numbers and expiration dates in a customer's card are all RPI?

ThisisIkemefuna:


1.A the amounts written, when a customer is calling out phone numbers, are we to write in this format; 0 9 0 2 5 or 09025?

2. Kindly clarify to me that phone numbers and expiration dates in a customer's card are all RPI?

1. 090-25.
2. None of those you mentioned is RPI. Are you sure that's all they mentioned? What of the full address, the card number, or the three digits at the back?

Yuneehk:

1. 090-25.
2. None of those you mentioned is RPI. Are you sure that's all they mentioned? What of the full address, the card number, or the three digits at the back?

The three digits at the back! Perfect, my forgetful arsss transcribed that in.

090-25-45-68-89? Remember, the speaker was calling it out in spoken form

ThisisIkemefuna:


The three digits at the back! Perfect, my forgetful arsss transcribed that in.

090-25-45-68-89? Remember, the speaker was calling it out in spoken form

090-1234567 is fine. Try and read FAQ. That's applicable to words like when I-K-E-M-E-F-U-N-A is spelt out.

elantraceey:


I've been given 2 because of o' clock by rater 30 and he/she specifically stated wrong timeformat in the quality reason , like you said maybe you've just been lucky.

Exactly. That's just it.

If rep says, I'll call you by 2, it should be transcribed as "2."
If rep says, I'll call you by 2 O'clock, it should be transcribed as 2:00.
If he says, 2pm, it should be 2 p.m. (Note the spacing between 2 and p. Note the dots too).

That it works for them doesn't mean it's what FAQ says. To avoid lamentations as per when a different rater rates.

ThisisIkemefuna:


The three digits at the back! Perfect, my forgetful arsss transcribed that in.

090-25-45-68-89? Remember, the speaker was calling it out in spoken form

Lmao!
Should the speaker spell out phone numbers too?