Regardless of whether you’re ready for messenger apps, these 13 strategies from #Conversations2019 will help you increase conversions across all of the digital channels you decide to embrace.
1. “Personalization is the new conversion rate optimization.”
2. “Delegate outcomes, not tasks.”
3. “Think about how people are consuming information. Chop longform pieces into bite-sized, tap-and-swipe-worthy content.”
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