dynamicd28:
Hello guys , This is to update you on my progress :


I applied for DHA evisa

on 3/10/2023, completed payment and documents upload on 12/10/2023.

45 days after I completed payment and document upload I sent an email hacc on 27/11/2023 to follow up on the application but there was no reply.

On 4/12/2023 I received an email notifying of correspondence on my dash board .On the dashboard it showed :

Application Status : complete
Progress Status : Adjudication outcome received.

However there was no link to download the the document containing the correspondence.

I have seen several posts here with people experiencing this, sent an email to Hacc and the eye button appeared within hours or at most a few days.

I wrote several emails to Hacc but the eye button never showed up on my dashboard.

They replied twice . The first reply, they asked me to look for the eye button . I checked all over my dashboard but there was no eye button.

In the last one month I sent almost 32 emails with screen shot of my dashboard showing no eye button or document.

They replied again this week stating that their records show that an outcome has been issued . Again they asked me to still go to the dash board to click on the " outcome", this time they didn't mention the "eye". In the second paragraph of the same mail there was a contradiction to the first paragraph, it read

" An outcome will be communicated with you as soon as the application is finalised."

In addition to Hacc I have written to :
Yusuf.sumons@dha.go.za
Tommy.makhode@dha.gov.za
Shabnam.karachi@dha.go.za
Tshifhiwa.maiwashe@dha.gov.za
Yogie.travern@dha.gov.za
Nischal.jaynaran@dha.gov.za
Rooi.skosana@dha.gov.za

I have read this thread backwards upto more than a year and I have not come across a post with information of outcome download eye button taking a month to appear

Let me know if you have any suggestions on actions I can take in addition to what I have done so far. Thanks

dexydidi:
Dha is mad then. Which site did u use?

profdam:
These are the email addresses I was able to gather:

HACC@dha.gov.za
Yusuf.sumons@dha.go.za
Tommy.makhode@dha.gov.za
Shabnam.karachi@dha.go.za
Tshifhiwa.maiwashe@dha.gov.za
Yogie.travern@dha.gov.za
Nischal.jaynaran@dha.gov.za
Rooi.skosana@dha.gov.za

Goodluck!

I sent to the same emails on 28/12/2024 no response. I have sent 34 emails as at today to Hacc since 4/12/2023. my application was submitted 3 months and 6 days ago The grind continues. we will get it lol

spiceeamiee:
Thank you. Under which folder did you upload the additional documents please?

spiceeamiee:
Please also my yellow card was issued in 2021 with my old passport number but my details pop up on the yellow card website and it says my card is valid. Can I still use the yellow card like that or do I need to do a new one with my new passport number?
PS; I entered Qatar with same Yellow card in March 2023 but I don’t know how this SA own works.

I have the same issue. What I did was explain it in my letter of self introduction.

hunee:
Alright.
Supporting documents ( lands, educational certificates etc , use ilovepdf to merge them together)

Subsequently, attach the document they request in the upload space.

Pls make sure anything you are attaching, you don't leave your accommodation booking, flight and yellow fever out. Very important.


All the best and patiently follow it through.

dynamicd28:


I successfully uploaded the 4.6mb file. Two more left, experiencing the same challenge with a 4.3 mb . The last file is currently at 8mb , we have been working to reduce it to below 5, it was initially 16mb, we shall continue tommorrow.

When I clicked "view", to see the 4.6mb file already uploaded, it took a very long time to open. I am inclined to agree with you rather than the HACC response. The error message has something to do with the file size or quality, perhaps the website struggles to accept files close to the 5mb limit .

The UAE visa application gave me the same file size/quality challenges during upload in early 2022, which I eventuality overcame. On a lighter note this application process has made me memorise my passport number due to the numerous logins.

koffeed:


Depending on which country you live In and how far the consulate is from you, the quickest option will be to apply through vfs(vfs submits your documents to sa embassy) route, which I believe if you are in Nigeria, you should get a quick approval(within 5-10 days) provided you submit all the needed documents. Not sure if Nigeria has the Premium Vfs service option but that speeds it up faster in 3-5 days.

To also be sincere with you it's been only a week since you applied through the evisa route. I'm assuming you have awaiting adjudication
on your status? Give it a week or two more to receive a decision.

Evisa unfortunately isn't a faster route in the time being. By applying through vfs you can at least have that method as a backup while you await a final decision of the evisa route.

NOTE: To all those needing an expedited visa approval application, vfs(physical route) route is always the best especially when you select and pay for the premium service with them because your package(visa application) arrives at the sa embassy with a tag that makes the consular aware that you are in need of prompt decision due to various reasons( such as a conference you are attending on short notice, or your flight is due to depart in a few days), Evisa doesn't have this method as it takes them days if not weeks to even open an application let alone render it a final decision.

Hope this helps. Cheers

koffeed:


Glad they replied. Have you tried uploading it again to see if the same error message shows up?

koffeed:


This code/error number you received has to do with how you uploaded the documents. Normally when the pdf or jpg picture isn't clear enough you will be given this error. also be aware that if you take a picture with your phone (example being a picture of your visa or passport bio) and upload the link you might encounter this error due to the image not being visible enough. Hope this helps mate

dynamicd28:


HACC responded on October 2nd, stating that the first application I submitted by mistake was cancelled on 21/09/2023. I successfully submitted a fresh application just now , the first application is still showing awaiting documents.

tannystacey:


Same dilemma here. The website is wacky. Or their process. Somehow they have also not cancelled a previous application i submitted for my friend. I created another one hoping to submit after they cancel the previous one, but its even the new one they deleted from the profile.

Over 20 days have passed and they have refused to cancel the pending application despite the fact that i have not paid..

Now we are just waiting for the actual travel dates for my friend to pass so i can see if they eventually cancel..

080bjaked:


Yeah, been like that for years. You apply via this site https://www.tradesystem.gov.ng/landing/index.html
Do you have your tax cert though? Also you can only get it at "available" price so expect it to be almost at the black market rate .
All the best

tannystacey:


Same dilemma here. The website is wacky. Or their process. Somehow they have also not cancelled a previous application i submitted for my friend. I created another one hoping to submit after they cancel the previous one, but its even the new one they deleted from the profile.

Over 20 days have passed and they have refused to cancel the pending application despite the fact that i have not paid..

Now we are just waiting for the actual travel dates for my friend to pass so i can see if they eventually cancel..

jceesquare:

It's up to your mechanic to decide which is better

kingreign:


Clutch has failed.