Stats: 3,177,652 members, 7,902,029 topics. Date: Friday, 26 July 2024 at 08:03 PM |
Nairaland Forum / Gilbert4real's Profile / Gilbert4real's Posts
(1) (2) (of 2 pages)
![]() |
Gtbank it's over 5weeks. No reversal for transactions on your Gtpay platform. Is this not total service failure |
![]() |
Gtpay untreated reversal now day 13. Thought SLA is 5working days. Transaction on gtbank platform ooo |
![]() |
I had error on Gtpay, Was successful on Gtpay but unsuccessful on the merchant website. I filled form since Thursday last week 19/03/2020 and their staff was even cranky. And till now no refund. I went to merchant on Tuesday and Wednesday and was told response had been sent for reversal of the transactions. I was even shown on Wednesday mail sent. Till now gtbank has been tossing me up and down. No reversal and claiming merchant hasn't replied. This is total service failure |
![]() |
tosbobby: Have I not been patient enough. Resolve issue that is now two days less a month. When max. time to resolve is 10working days. CBN even need to resolve turnaround time in resolving issues before being penalized |
![]() |
Had POS/WEB error that is 7working days(FOR RESOLUTION) since 01/07/2019. Today is 26/07/2019. No refund. Don't think it was Treated as reply I get is " we are working on it". Give us 72 working hours. Every time I send mail, it's 72hrs |
![]() |
If your issue has not been resolved within stated timeline, please contact us with the reference number, 19032629103. Message since 26th of April and no reversal done. No one is replying my mails which was sent to them |
![]() |
I sent mail for error on GTPAY since 26th of last month. Till date no response. Gtbank service failures is just increasing by the day Got response for 7working days which was last week Friday. No reversal |
![]() |
GogetterMD: Hmmmmmm. Yeah. And mine they keep telling me it has been logged and I went to their care online. Nothing ooo. No care. Transaction since 10/08/2018 on same GTPAY |
![]() |
On Fri, Aug 10, 2018 at 17:41, Card Services <cardservices@gtbank.com> wrote: Dear Ma, We apologize for the inconvenience this may have caused you. Please be informed that your WEB dispense error complaint has been escalated to the appropriate unit to dispute in 5-8 working days. Please bear with us. Kind regards Felix Osuigboleku Channels-Contact Center New Centralized Processing Center, Elegushi-Lekki Epe Expressway, Lagos Web: www.gtbank.com � I had dispense error on gtbank platform and was told 5-8 working days (� ) On 17th ,I complained again and was told it's been logged again and should wait till end of the month. There is an issue here. Which means customer request is not been treated. Dispense error on GTPAY taking � [b]21 DAYS FOR REVERSAL Thank you for contacting Guaranty Trust Bank Plc. Please be informed that the claim has been logged against the acquirer and this should be credited on or before 31/8/2018 We empathize with you on any inconveniences this may cause, and appreciate your patience while we work to resolve this. Thank you for your continued patronage. Precious Oyedeji Card Risk, Digital Sales | Card Solutions Guaranty Trust Bank PLC Centralized Processing Center, Lekki, Lagos Tel: +23414480029 | Mobile: 07059293420 Web: www.gtbank.com How long will dispense error on other bank terminal take? |
![]() |
Good evening. Please how much is Nibss paying entry level. Thanks |
![]() |
Facilities around; good road, water supply and stable electricity. For further informations call :08062748457 and 08028205940 |
![]() |
Facilities around; good road, water supply and stable electricity. For further informations call :08062748457 |
![]() |
Please what is the specification? |
![]() |
Due to the epileptic power supply. I need to get a good rechargeable fan for my baby. Please all those that have bought or have the experience, Kindly assist. Thanks |
![]() |
.. |
![]() |
.. 08062748457 |
![]() |
.. |
![]() |
.. |
![]() |
It's the flat @ground floor. There is constant flow of water , electricity is very ok and not very close to new festac bridge. You can also link Okota,Apapa and Island easily from there. Okota is 5 minutes drive, festac 3mins drive. Apapa, 10 minutes drive. For further enquiries call :08062748457 |
![]() |
.... |
![]() |
For further info call: 08062748457 |
![]() |
. |
![]() |
. |
![]() |
Still hoping government can intervene
|
![]() |
The windows. Changed to the new sliding windows
|
![]() |
That isn't as worse as this. Light comes on once in awhile Abi? All the same. Please save us from these PHCN staff that are meant to repair any damaged facility for omo-Oba Jesu street,Akowonjo ,Egbeda,Lagos |
![]() |
Any response since then? Nawa ooo |
![]() |
At first, we were told wire was bad. Now, we must wait for others to pay for their bills. So until others pay even if it's after a year. This is not fair. After many people made sure they aren't owning. Fashola (SAN) , Governor Ambode, please help us ooo |
(1) (2) (of 2 pages)
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 20 |