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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (586413 Views)
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Re: MTN Customer Care Thread by Davidson267(m): 12:29pm On Oct 29, 2014 |
JideSM:hello mr jide i must appreciate u 4 d gud wok u hav been doing,more grease to ur elbow! Pls am concerned abt helping people to register thr mtn sim in my village and i dnt knw hw to go abt it.pls wot wil it take me to start and if it requires money,how much wil it be?pls i jst need explanations on hw to go abt it.thanks in anticipation. |
Re: MTN Customer Care Thread by Gerrie(m): 8:32am On Oct 30, 2014 |
please, i want to stop MTN Play deductions, what do i do? |
Re: MTN Customer Care Thread by Olumonny: 9:43am On Oct 31, 2014 |
please help me deactivate Nudigits service on my mtn line.................................... my number is 08068869769 looking forward for respond. THANKS |
Re: MTN Customer Care Thread by tjmc: 6:40pm On Oct 31, 2014 |
"ello, Enjoy Hit songs from Naija finest Free + 150MB Data on MTN Music+ valid for 30 days! Your login password is U252p2.http://musicplus.mtnonline.com pls deactivate me from dis service |
Re: MTN Customer Care Thread by diablos: 7:09pm On Nov 01, 2014 |
Mtn y are u guys scamming nigerians wit fake 100mb n bonuses? Why tell dem 2 send 11 to 400 only to receive fake non existent packages? Una dey mad abi ![]() |
Re: MTN Customer Care Thread by JideSM: 8:49am On Nov 03, 2014 |
Davidson267: Hi David. Thank you for the complements. Kindly visit the MTN Center closest to your village and inquire. Thank you for being there too. |
Re: MTN Customer Care Thread by JideSM: 8:50am On Nov 03, 2014 |
Gerrie: Hi Gerrie. Please send your phone number via private message for assistance. |
Re: MTN Customer Care Thread by JideSM: 9:24am On Nov 03, 2014 |
Olumonny: Hello Olumonny. Your request is being processed. Please bear with me. Thank you |
Re: MTN Customer Care Thread by JideSM: 9:40am On Nov 03, 2014 |
tjmc: Hi. Simply text Stop to 5900 to cancel auto-renewal. Thank you. |
Re: MTN Customer Care Thread by donifez(m): 10:09am On Nov 05, 2014 |
Pls sir, i need your help,even though i have credit on my mtn sim..i cant make calls with it, and if i have mb on my phone they keep deducting my credit before my mb,Thanks. |
Re: MTN Customer Care Thread by Sezua(m): 10:18am On Nov 05, 2014 |
JideSM:pls deactivate me from mtnplay 08142353186 |
Re: MTN Customer Care Thread by JideSM: 4:08am On Nov 06, 2014 |
donifez: Hi donifez, apologies for the inconvenience. Please send your mobile number via PM for assistance. Regards |
Re: MTN Customer Care Thread by JideSM: 4:12am On Nov 06, 2014 |
Sezua: Hi Sezua, the service has been deactivated as requested. Regards |
Re: MTN Customer Care Thread by Olamilekan08(m): 10:39am On Nov 06, 2014 |
Pls how do i opt out from all promotion message ( or what do you call those messages that offers to teach languages 4 7days and the rest ). I've tried sending stop to one number 31000( if i'm right) and i received a message that i've been removed. But i wasn't and it even went from bad to worse. Please note that these (useless) messages have been causing me great inconviniency that i'm likely to break them soon. Thanks for your anticipated help. |
Re: MTN Customer Care Thread by brainzdh(m): 5:18pm On Nov 06, 2014 |
@JideSM My friend received a message informing her that her BIS has expired yesterday 2014-11-05 19:41:24.789. She tried subscribing today, after sending BBC to 21600 she got a feedback that her BIS is still ON and would expire on 2014-11-05 19:41:24.789. Now I'm confused, I'll welcome your clarification. Thanks! |
Re: MTN Customer Care Thread by JideSM: 9:29am On Nov 07, 2014 |
Olamilekan08: Hi Olamilekan08, apologies for the inconvenience. Kindly send your mobile number via PM for assistance. Regards. |
Re: MTN Customer Care Thread by JideSM: 9:30am On Nov 07, 2014 |
brainzdh: Hi brainzdh, apologies for the inconvenience. Kindly send her mobile number via PM for assistance. Regards |
Re: MTN Customer Care Thread by brainzdh(m): 10:55am On Nov 07, 2014 |
JideSM: Thanks, I didn't get ur response early enough(I understand u're very busy). It has been rectified now. |
Re: MTN Customer Care Thread by detunj: 12:41pm On Nov 07, 2014 |
Mtn customer care!!!!!!! When is bis going back to d way it was before ![]() ![]() ![]() |
Re: MTN Customer Care Thread by damilonya(m): 6:52pm On Nov 07, 2014 |
Pls, what is d code for stoppin rate n date? |
Re: MTN Customer Care Thread by davizen: 8:56pm On Nov 08, 2014 |
Pls JideSM,tell me all about MTN Missed Call Alert. Thanks |
Re: MTN Customer Care Thread by mecussey(m): 5:39am On Nov 09, 2014 |
Hi MTN, is it possible that someone could be using my airtime remotely? Recently, The balance in my Symbian phone empties every night to 0.00 before day break. I am sure no update or processes are running on the back ground. Please, what could be responsible ? |
Re: MTN Customer Care Thread by MyMouth(m): 8:57am On Nov 09, 2014 |
Good morning sir, pls I have been subscribing to the MTN night data plan of 2500. Now I have accumulated about 13 GB that I have not used, the thing is , I want to migrate to a cheaper data plan, if I do, will I still retaine my accumulated data for the night plan or will it be whipped off? And pls which data plan is cheaper and what is the code? |
Re: MTN Customer Care Thread by chade(f): 10:00am On Nov 09, 2014 |
gud am sir,pls ve nt been able to make or receive calls for 3days nw though i can browse, anytime i try calling it tells me connection error.i cnt even call mtn customer care.pls wat can b done.tnx |
Re: MTN Customer Care Thread by JideSM: 3:32pm On Nov 09, 2014 |
davizen:This is a FREE missed call alert service that provides you with details of calls you missed while your number was switched off or out of network coverage. To activate Who Called, send an SMS with SET 02 to 100, costs is FREE. |
Re: MTN Customer Care Thread by JideSM: 3:34pm On Nov 09, 2014 |
chade:Sincere apologies for the inconvenience. Kindly PM your phone number and your phone model for checks and resolution. |
Re: MTN Customer Care Thread by JideSM: 3:37pm On Nov 09, 2014 |
MyMouth:Sorry for the inconvenience. Changing your data bundle plan now will nullify your accumulated data bundle. Please see attached image for available data bundle plans with prices.
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Re: MTN Customer Care Thread by JideSM: 3:38pm On Nov 09, 2014 |
mecussey:It is not possible for your credit to be used remotely. Please PM your phone number for checks. |
Re: MTN Customer Care Thread by chade(f): 6:06pm On Nov 09, 2014 |
JideSM:owk tnx,just sent u a pm |
Re: MTN Customer Care Thread by darlingnuel(m): 6:18pm On Nov 09, 2014 |
MTN C/Care MTN deducts N50 from my account each time I recharge, in the name of sending me unsolicited CNN news, using a service named MTN PLAY. Please I don't remember subscribing to this service. I'd be glad if you'd deactivate the service. It has made me to stop recharging that line. Thanks |
Re: MTN Customer Care Thread by tochunna: 6:33pm On Nov 09, 2014 |
Hey everyone and Mtn.... ABEG,ABEGHI! Pls send me credit just surprise me...na 2mb I dey use type dis totori for ye! Thanks oh 08130223067 :-P |
Re: MTN Customer Care Thread by Lordseyad(m): 8:37pm On Nov 09, 2014 |
JideSM:Are you sure? -- free? |
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