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MTN Customer Care Thread - Phones (91) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 5:27pm On Dec 28, 2014
pimp4bitches:
Hello mr jide..
Mehn! Am really annoyed with this, i opt in for mtn quick facebook in which mtn deduct #5 everyday from my acct. But i tried to deactivate it, it wasn't successful, i called the customer care several times i was told to dial *510*22#. Whenever i dial it, what i do get is welcome to facebook... Mehn! It's annoying! this is how mtn keeps eating #5 everyday from my acct, without option to stop it. I don't know whether u can help on this, 080********.... That's my number.

Sorry pimp4bitches. The service has been deactivated on your line.
Re: MTN Customer Care Thread by JideSM: 5:28pm On Dec 28, 2014
Cashkhiid:
Mr JideSM, I can't browse with my money on my MTN sim with my android device unless I use a data subscription which wasn't the case before and I have tried sending RESET to 131 but I keep getting '' You have sent an invalid command, text HELP to 131'' please what is the solution to this?

I'm now following you, please send me your phone number through private message
Re: MTN Customer Care Thread by zelexotunla(m): 3:42am On Dec 30, 2014
Hello bro,compliment of d season, pls I restored factory settings on my samsung galaxy s2 and since my phone cant browse. Initially it displays data signals but now it aint showing any signal atall. Pls what do you thing I can
Re: MTN Customer Care Thread by bestofibkpumpn(f): 9:16am On Dec 30, 2014
Goodmorning Mr JidesM, can you kindly help me deactive dis MTNplay off my line as ave been charge again and it so annoyin cos i c notin useful with dat service

Pls be of help as d cc arent pickin up my calls
Re: MTN Customer Care Thread by sureteeboy(m): 9:33am On Dec 31, 2014
Pls, I want to retrieve my mtn sim. How do I go about it?
Re: MTN Customer Care Thread by missKeri(f): 12:41am On Jan 01, 2015
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Re: MTN Customer Care Thread by JideSM: 1:50pm On Jan 01, 2015
zelexotunla:
Hello bro,compliment of d season, pls I restored factory settings on my samsung galaxy s2 and since my phone cant browse. Initially it displays data signals but now it aint showing any signal atall. Pls what do you thing I can
Sorry for the inconvenience. Please send DATA ON to 131 to reactivate data services on your line.
Re: MTN Customer Care Thread by josiahriches(m): 1:56pm On Jan 01, 2015
bestofibkpumpn:
Goodmorning Mr JidesM, can you kindly help me deactive dis MTNplay off my line as ave been charge again and it so annoyin cos i c notin useful with dat service

Pls be of help as d cc arent pickin up my calls
pls help deactivate me too, I ve been frustrated enough. 08063595604
Re: MTN Customer Care Thread by JideSM: 1:58pm On Jan 01, 2015
bestofibkpumpn:
Goodmorning Mr JidesM, can you kindly help me deactive dis MTNplay off my line as ave been charge again and it so annoyin cos i c notin useful with dat service

Pls be of help as d cc arent pickin up my calls
Sincere apologies. Please PM your phone number for assistance.
Re: MTN Customer Care Thread by JideSM: 2:09pm On Jan 01, 2015
josiahriches:
pls help deactivate me too, I ve been frustrated enough. 08063595604
The service has been deactivated as requested.
Re: MTN Customer Care Thread by JideSM: 2:14pm On Jan 01, 2015
sureteeboy:
Pls, I want to retrieve my mtn sim. How do I go about it?
Simply visit our nearest service center with your valid ID, 5 frequently dialed numbers, SIM registration details and other relevant information.

1 Like

Re: MTN Customer Care Thread by tjmc: 8:12pm On Jan 01, 2015
am just tired of mtn. I unsubcribed from mtn facebook notificatn last wk only 4 me 2 start recievin same notificatn. Pls wats d code 2 unsubscribe so i can permanently unsubscribe. Na beg i dey beg
Re: MTN Customer Care Thread by tjmc: 8:33pm On Jan 01, 2015
pls mr jide come 2 ma aid
Re: MTN Customer Care Thread by sureteeboy(m): 11:02pm On Jan 01, 2015
JideSM:
Simply visit our nearest service center with your valid ID, 5 frequently dialed numbers, SIM registration details and other relevant information.
I've done that. I retrieved the sim with #900 at the mtn office here in abeokuta, and when I inserted the sim, I met just 13 naira there. I need an explanation on that ridiculous amount I met.
Re: MTN Customer Care Thread by Godwin978(m): 4:27pm On Jan 02, 2015
please please and please.help me to resett my share and sell pin. i sent 0000 to my preffered pin.this the message i kept geting Sorry, the old pin 0000 is wrong. Kindly provide the proper old PIN i just bought the sim new.so i wondered who changed the default pin.answer me urgrntly
Re: MTN Customer Care Thread by Godwin978(m): 4:29pm On Jan 02, 2015
please please and please.help me to resett my share and sell pin. i sent 0000 to my preffered pin.this the message i kept geting Sorry, the old pin 0000 is wrong. Kindly provide the proper old PIN i just bought the sim new.so i wondered who changed the default pin.answer me urgrntly my no is 08104631102

1 Like

Re: MTN Customer Care Thread by Godwin978(m): 4:41pm On Jan 02, 2015
please please and please. am tired of this mtn daily facebook. five naira is been deducted everyday for a service i never sub to cancel it now now pls no 08104631102
Re: MTN Customer Care Thread by Enkaynwa(f): 2:23pm On Jan 03, 2015
Happy new year

i'v not been able to make calls, i have airtime they keep telling me it's been exhausted.
I'v already sent you my number through pm.
Thanks
Re: MTN Customer Care Thread by Enkaynwa(f): 8:24am On Jan 05, 2015
Enkaynwa:
Happy new year

i'v not been able to make calls, i have airtime they keep telling me it's been exhausted.
I'v already sent you my number through pm.
Thanks

it's been sorted.
Re: MTN Customer Care Thread by Shaquillle(m): 4:58pm On Jan 05, 2015
JideSM:
Simply visit our nearest service center with your valid ID, 5 frequently dialed numbers, SIM registration details and other relevant information.
pls. Help me. I can't send any message. With ma sim,here's my number08165843218
Re: MTN Customer Care Thread by Nobody: 8:57am On Jan 06, 2015
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Re: MTN Customer Care Thread by JideSM: 9:15am On Jan 08, 2015
tjmc:
am just tired of mtn. I unsubcribed from mtn facebook notificatn last wk only 4 me 2 start recievin same notificatn. Pls wats d code 2 unsubscribe so i can permanently unsubscribe. Na beg i dey beg

Hi tjmc, sorry for the inconvenience. Kindly send your mobile number via PM for assistance. Regards
Re: MTN Customer Care Thread by JideSM: 9:18am On Jan 08, 2015
sureteeboy:
I've done that. I retrieved the sim with #900 at the mtn office here in abeokuta, and when I inserted the sim, I met just 13 naira there. I need an explanation on that ridiculous amount I met.

Hi sureteeboy, apologies for the inconvenicne. Kindly send your mobile number via PM for assistance. Regards
Re: MTN Customer Care Thread by JideSM: 9:34am On Jan 08, 2015
Godwin978:
please please and please. am tired of this mtn daily facebook. five naira is been deducted everyday for a service i never sub to cancel it now now pls no 08104631102

Hi Godwin978 , there is no active active MTN Quick Facebook service on the mobile number you provided. Regards
Re: MTN Customer Care Thread by JideSM: 9:40am On Jan 08, 2015
Godwin978:
please please and please.help me to resett my share and sell pin. i sent 0000 to my preffered pin.this the message i kept geting Sorry, the old pin 0000 is wrong. Kindly provide the proper old PIN i just bought the sim new.so i wondered who changed the default pin.answer me urgrntly my no is 08104631102

Hi Godwin978, apologies for the inconvenience. You will be contacted shortly. Regards

1 Like

Re: MTN Customer Care Thread by JideSM: 9:49am On Jan 08, 2015
Shaquillle:
pls. Help me. I can't send any message. With ma sim,here's my number08165843218

So sorry about this Shaquillle, kindly confirm if your message centre number is +234803000000. Regards
Re: MTN Customer Care Thread by JideSM: 10:01am On Jan 08, 2015
DonCrust:
Good morning Mr. Jide, complement of the season. I want to purchase an android phones which comes with data from Jumia but I feel reluctant cos I dont know how this data would be given to me. Could you enlighten me about this pls?

Thanks

www.nairaoffers.tk

Hi DonCrust, MTN Partnership with Jumia offers 360 MB for 6 months (2MB daily) for Customers who buy smartphone from Jumia. To activate, simply text Jumia to 131. Regards
Re: MTN Customer Care Thread by samwise99(m): 7:11pm On Jan 08, 2015
am tired of this mtn daily quick facebook. five naira is been deducted everyday .
Pls help me deactivate it am tired of it my number is
*************
Modified
Re: MTN Customer Care Thread by Godwin978(m): 7:12pm On Jan 10, 2015
JideSM:


Hi Godwin978 , there is no active active MTN Quick Facebook service on the mobile number you provided. Regards
ok

please check on this one.it seems the problem was occuring on this line

07068408865
Re: MTN Customer Care Thread by paperlord007(m): 10:52pm On Jan 10, 2015
Gud evening I did the mtn whatsapp plan on my bb but does not work until the edge displayed is in capitals :edge-no whatsapp EDGE-whatsapp on but only for a short period of time .plz wats happening no 08144926508
Re: MTN Customer Care Thread by Nobody: 11:32pm On Jan 10, 2015
Please Sir help me deactivate Mtnplay Learn English from my wife's line I beg you in the name of God. Imagine cos of the N50 deduction, she was stranded for over 5 hours.
Just help me deactivate it anyhow and anyway. 08104804953 is the number. Thanks
Re: MTN Customer Care Thread by kingpheenix(m): 11:49pm On Jan 10, 2015
Mtn data services on my fone just started behaving some how....if I purchase a bis plan, after I use it for one day the data speed reduces drastically to the extend than on 3G I could nt download a 1.5mb file....dis is not the first time it is happening pls can you give me any advice on this?

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