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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (587209 Views)
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Re: MTN Customer Care Thread by Nobody: 1:41pm On Feb 04, 2016 |
JideSM:honestly I don't know. I had a hundred plus last night but woke up to see 70 naira. Please run a general check on the line |
Re: MTN Customer Care Thread by JideSM: 1:49pm On Feb 04, 2016 |
uyogabie:Yello uyogabie, sorry for the inconvenience. Checks on both lines show that they are not yet fully registered to NCC requirements. Please visit any of our MTN office for assistance. May i know your location? |
Re: MTN Customer Care Thread by JideSM: 1:53pm On Feb 04, 2016 |
DavidGodwin:Checks show that you activated the MTN Music plus service on your line. However, the service is now deactivated as requested. |
Re: MTN Customer Care Thread by Nobody: 1:55pm On Feb 04, 2016 |
JideSM:God bless you sir 1 Like |
Re: MTN Customer Care Thread by JideSM: 1:56pm On Feb 04, 2016 |
yemi2plus:Y'ello yemi2plus, so sorry about this. I ran a check on your line and checks show that you randomly change BB plans instead of sticking to a particular plan. Sometimes you activate the BBC monthly plan, sometimes you activate the BBC daily plan, hence the reason why you received only an extra week bonus extension on your line. |
Re: MTN Customer Care Thread by JideSM: 1:57pm On Feb 04, 2016 |
DavidGodwin:Amen. I am glad to have helped. |
Re: MTN Customer Care Thread by uyogabie(f): 1:59pm On Feb 04, 2016 |
JideSM:Thanks.Lokoja. |
Re: MTN Customer Care Thread by yemi2plus(m): 2:12pm On Feb 04, 2016 |
JideSM: This can't be an excuse. I hardly subscribe for daily plan on the link. |
Re: MTN Customer Care Thread by peteregwu(m): 2:47pm On Feb 04, 2016 |
Jide please unsubscribe me from mtn music plus, am tired of them. 08032823621 |
Re: MTN Customer Care Thread by JideSM: 3:11pm On Feb 04, 2016 |
peteregwu:The Music plus service is deactivated as requested. |
Re: MTN Customer Care Thread by JideSM: 3:14pm On Feb 04, 2016 |
uyogabie:Please visit our office at 64 Muritala Moh’d Way,Lokoja for prompt sim registration assistance. |
Re: MTN Customer Care Thread by uyogabie(f): 3:16pm On Feb 04, 2016 |
JideSM:Thanks,will do that. 1 Like |
Re: MTN Customer Care Thread by Niniac62(f): 3:21pm On Feb 04, 2016 |
Hi Jide, Pls help unsubscribe me from any Mtn service(s) I unknowingly unsubscribed to. Noticed that the Zap my credit anytime I load airtime. Pls, here's the nos..thanks |
Re: MTN Customer Care Thread by Nobody: 3:33pm On Feb 04, 2016 |
salaksmana:A week already oo, MTN, I never see my money/sub ooo |
Re: MTN Customer Care Thread by JideSM: 3:48pm On Feb 04, 2016 |
Niniac62:Sincere apologies Niniac62. All services has been deactivated as requested. |
Re: MTN Customer Care Thread by JideSM: 3:54pm On Feb 04, 2016 |
salaksmana:So sorry about this salaksmana. There is a general blackberry issue and our technical unit is working hard to resolve the issue. Please bear with us. |
Re: MTN Customer Care Thread by Kunleforreal(m): 5:10pm On Feb 04, 2016 |
Please, it is true that there is a mtn data plan that allows customers to browse unlimitedly for a day at #100. If it is true, tell me the data cap of the data plan |
Re: MTN Customer Care Thread by Nobody: 5:12pm On Feb 04, 2016 |
JideSM:Thank you. |
Re: MTN Customer Care Thread by Niniac62(f): 5:59pm On Feb 04, 2016 |
JideSM: Thanks I'm grateful |
Re: MTN Customer Care Thread by YoBoyfwend(m): 10:15pm On Feb 04, 2016 |
Hello somebody? please, this problem has been posted here before and i'm hoping you can help me resolve it. My subscription was supposed to expire Feb 02... I recharged 1000naira before that day anticipating renewal.. First day..nothing happened.. Second day.. Then I called 180.. Was told to send EXPIRE to 21600.. I did that but the message didnt go through... I called again..and I was told they would help me deactivate it and re-subscribe for me.. After much persuasion, it was done.. Thats february 3..only for mee to check my message today.. Feb 4..to see that it has expired... Now, the obvious reason is because i sent EXPIRE at first ..but I was told to do that by a customer agent.. Now my 1000 is gone.. All because of the stupid agents MTN employed.. I want a solution.... Want my money back or just the subscription.. My 1000naira must not go in vain... Number is 09034207509 |
Re: MTN Customer Care Thread by YoBoyfwend(m): 9:27am On Feb 05, 2016 |
YoBoyfwend: cc: JideSM |
Re: MTN Customer Care Thread by JideSM: 10:22am On Feb 05, 2016 |
Sorry about the inconvenience YoBoyfwend, i tried calling your line, it was only ringing. Kindly let me know when you will be available. YoBoyfwend: |
Re: MTN Customer Care Thread by YoBoyfwend(m): 10:32am On Feb 05, 2016 |
JideSM:I am available now, i'm very sorry. |
Re: MTN Customer Care Thread by ryfoz(m): 10:57am On Feb 05, 2016 |
JideSM: 08148765020 |
Re: MTN Customer Care Thread by JideSM: 11:27am On Feb 05, 2016 |
So sorry about this YoBoyfwend: There is a general blackberry issue and our technical unit is working hard to resolve the issue. Please bear with us. cc: JideSM[/quote] |
Re: MTN Customer Care Thread by JideSM: 11:29am On Feb 05, 2016 |
So sorry about this YoBoyfwend: There is a general blackberry issue and our technical unit is working hard to resolve the issue. Please bear with us. YoBoyfwend: |
Re: MTN Customer Care Thread by YoBoyfwend(m): 11:42am On Feb 05, 2016 |
JideSM: thanks for answeRing.. And the call too.. Hoping for a positive response.. |
Re: MTN Customer Care Thread by Acutex: 12:08pm On Feb 05, 2016 |
JideSM:please deactivate any and every plan on this line.. I've lost close to 1500 due to 100 naira pilferings daily.. I suspect Music and maybe play and caller tunes.. |
Re: MTN Customer Care Thread by JideSM: 12:58pm On Feb 05, 2016 |
Please note that the issue has been resolved as requested. JideSM: |
Re: MTN Customer Care Thread by Acutex: 3:49pm On Feb 05, 2016 |
JideSM:Thanks please remove the post showing my number for scamming purposes. |
Re: MTN Customer Care Thread by 2sexycom(m): 5:37pm On Feb 05, 2016 |
striker9:Now, I know this is a deliberate act by MTN. I need to get another network ASAP. ![]() ![]() ![]() On 2nd, I sub 4.5GB and as at today, it is now to 2.5GB can you imagine? JideSM, you never called me after I sent my number. I am from this thread: https://www.nairaland.com/2906588/oh...mtn-robbing-me-ooooo#42649059 i cant be spending money like this anymore |
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