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Nairaland Forum / Nairaland / General / Business / Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? (25763 Views)
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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Xcely: 10:54am On Apr 30, 2017 |
Access it is for me. Call by 1am and someone's ready to resolve your problem. If the line trips or the internet goes off. They'll call back instantly. They're fast becoming a Barclays in Nigeria lol 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Odjirigho: 10:55am On Apr 30, 2017 |
[b][/b][color=#006600][/color] DIAMOND BANK ALL THE WAY... THEIR MOBILE APP IS THE BEST STAFFS VERY CUSTOMER FRIENDLY EVEN AT THE GATE, THE WAY THE SECURITIES WELCOME YOU MAKES YOU BLUSH... THEY USE REAL ACs NOT FANS making the hall very CONDUSIVE 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Addilelgi(m): 10:57am On Apr 30, 2017 |
we have only one bank in Nigeria, Access Bank and others 2 Likes |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by skare: 11:00am On Apr 30, 2017 |
The worst bank staff on earth is ECOBANK,then followed by FCMB,UBA,FEDELITY,FIRSTBANK,GTB,ACCESS,ZENITH.In that order.Note i do business with then every month,one thing will always lead me to another. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by unuane1(m): 11:02am On Apr 30, 2017 |
nawtyme:My account with them have been dormant and I don't ever think of activating it. Honestly UBA sucks I had to withdrew all my savings with them little by little until little was left and I left. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by pendusky(m): 11:05am On Apr 30, 2017 |
let give it to Sterling Bank. thy have the best Customer services. visit their site a customer care representative will pop you up for live chat, send them tweets they respond without waste of time. their ATM is instant, within 5-10 minutes. they have smart and beautiful customers service representatives. 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by judemeritjude(m): 11:31am On Apr 30, 2017 |
diamond is the best ooo 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by EvangAsika(m): 11:35am On Apr 30, 2017 |
UBA is the best. Have u been to UBA recently they have wonderful service. Don't look at this bank with their old look. Please visit any branch of the bank to confirm. Their ATMS are up 24by7. love UBA No hidden charges |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by EvangAsika(m): 11:36am On Apr 30, 2017 |
UBA is the best. Have u been to UBA recently they have wonderful service. Don't look at this bank with their old look. Please visit any branch of the bank to confirm. Their ATMS are up 24by7. love UBA No hidden charges .Africa Global Bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by itzemar(m): 11:39am On Apr 30, 2017 |
it's actually KEYSTONE BANK... A trial will convince you |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Lilswaghanxum(m): 11:40am On Apr 30, 2017 |
Central Bank of Nigeria has the best customer care service |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Zinny25(f): 11:45am On Apr 30, 2017 |
Can't say the best but I know the bad ones.. Ecobank and first bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Abduletudaye(m): 11:46am On Apr 30, 2017 |
Mehn....Access all the way.. All their apps are useful..From the new Access mobile to PayWithCapture to Internet banking.. Cant stop loving Access.. First bank dont know JACK! Imaging going to two of their branches, spending 1hour each there and they cannot get my first mobile app to work.. I dumped the acc because that alone. One the staffs even said i should format my phone! As a phone techie, i was over shocked! Because of one app? No more FBN.. 1 Like 1 Share |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 11:48am On Apr 30, 2017 |
EvangAsika:Chai uncu you can lie ooo. Sorry to burst your bubble. I had an account with UBA Hospital Road port Harcourt long long ago. In fact that was the first bank account I ever had. This was before they merged with standard trust bank. That account went Dormant because I stopped funding it. I opened another account because of NYSC, and another account because I have a friend who works there and had a target to reach. So I have had a fair amount of deals with the Old and New UBA. The only true thing you typed up there is their ATM service which is undoubtedly good. But every other thing, from customer service to bank charges to bank services, they are horrible. 2 Likes |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by kayyat(f): 11:49am On Apr 30, 2017 |
None of them..they are all thieves |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 11:54am On Apr 30, 2017 |
unuane1:Best decision. They are filled with lies and are horrible at telling it. Very disgusting financial institution. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by kingralph(m): 11:58am On Apr 30, 2017 |
Unity Bank. Give it a try |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by chuks34(m): 11:59am On Apr 30, 2017 |
Heritage Bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by oneman1988: 12:00pm On Apr 30, 2017 |
BUHARI BANK
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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by koladebrainiac(m): 12:00pm On Apr 30, 2017 |
iliyande: Go to Access bank Palm avenue Mushin their regional branch oo. they are worst. queue for hours n 1 teller attending to u everytime. . |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by scarpa: 12:05pm On Apr 30, 2017 |
UBA is the best. Visit UBA Asa road Aba. You will be amazed. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by TRUENORTHERNER: 12:10pm On Apr 30, 2017 |
firstbank and Diamond |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by OROSUNBOLB(m): 12:13pm On Apr 30, 2017 |
Rotimi16: what I experienced at Union Bank ATM stand on that day was quite exceptional ; I have never seen or experienced such anywhere else. I visited all the Banks at Ile-Ife on this particular day. The story was either the ATMS were 'out of service' or taking a century to attend to a customer. Somebody at one of the Banks (gtb) I visited actually suggested Union Bank Atm. When I got there, I noticed they have two ATMS and were a quite large number of people on the line. Surprisingly,those machines were very fast as it took just a few seconds to dispense cash. Now this was what I found exceptional. A staff came outside to ADDRESSS us that they needed to reload one of the machines and the guy PLEADED for five minutes. The particular machine was out of service shortly after and it was up again within three to four minutes! I truly hope Diamond can beat that. 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by TRUENORTHERNER: 12:17pm On Apr 30, 2017 |
it can only be FBN. I got my card instantly at account opening and their mobile app is wow! |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Gaddafithe2nd(m): 12:22pm On Apr 30, 2017 |
kayyat:Have never said or made a statement like this before on Nairaland. You look beautiful. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by roeb1987(m): 12:25pm On Apr 30, 2017 |
its my one and only "Access Bank" |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Sodijan(m): 12:29pm On Apr 30, 2017 |
The most friendly bank is UNION BANK. Reason : they are caring . I always save little from my salary at d end of every mth, I'm unable to deposit at d end of Feb nd gave me a call to show there concern. To my surprise, dey told me dat dey are following d way am deposits into my acct . 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by CharliParker: 12:30pm On Apr 30, 2017 |
Diamond bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by dckng16(m): 12:44pm On Apr 30, 2017 |
mannobi:I stop putting money into my Uba savings account because of my relationship with their staffs each time I have issues, they are really backward. GTBank is far ahead over them |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by obagangan: 12:52pm On Apr 30, 2017 |
l love first bank unilag branch. one yellow guy even dey there he his good at what he does |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by OLANIYI1985: 12:58pm On Apr 30, 2017 |
acess bank is the best for customer services |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by 0955eb027(m): 12:58pm On Apr 30, 2017 |
ifyalways:Trust me, there is a reason for the height of the slab. I dont know what branch you frequent, buh you should understand that personality varies. Those rude ones were not trained to be rude. Left to me, Zenith bank has good customer service. |
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