Goodday Nairalanders,
I have heard tales of customers being paid fake notes by ATMs but never believed it will someday happen to me.
To cut the story short, I travelled to Abuja for an Interview some days back which ended on tuesday.
Last night at 8:05pm, I went to Zenith bank's 3rd ATM at Dusten Alhaji to withdraw the last 1,000naira in my GTb account (Last four digits of my card 4713) only for me to notice this morning that the money was fake. I went back to the bank to report not quite long and was told by one modupe who obviously was incharge of cash that there was no way the Atm would pay me a fake currency(At a point she was rude to me).
She later directed me to their H.O.P who also stood his ground that there is nothing they can do and that I have to bear the loss.
Pls nairalanders, how do I get my money back because I am very convinced that the machine gave me the fake note as I do not have any cash on me before the withdrawal and after the withdrawal, I only had the same 1,000 naira on me.
I didn't buy anything that would make me think the money was swapped.
Below are the images of the fake currency

The country self is fake

Itz a pity. Theres absolutely nothing you can do.
Next time , be very observant when collecting money from the Atm and make sure you have witness there to support your claim

bkool7:
Itz a pity. Theres absolutely nothing you can do.
Next time , be very observant when collecting money from the Atm and make sure you have witness there to support your claim

This is totally unfair...
how would I know when it was late?
We were meant to believe the chances of an ATM dispensing a fake Note is as good as Zero.

Bros sorry for the lost,

The reason why they said that is before ATM is load with cash they are always sorted and if the currency is fake it will be detected at that point before cash loading.

I'm afraid you have no proof that the fake money came from their ATM. Had it been that you noticed before leaving the premises and notifying the seciriity, maybe they would have done something about it. They are not liable for any error once you leave their premises. I've been short paid N2,500 from 3 withdrawals in first bank lagos island ATM. It was when I got home that I realised this, I just had to bear the loss because i had zero proof about the ATM activity. Had it been that I counted the money before leaving the ATM point, I would have notified the bank immediately. Sorry about your loss, May God replace it in multiples

dominique:
I'm afraid you have no proof that the fake money came from their ATM. Had it been that you noticed before leaving the premises and notifying the seciriity, maybe they would have done something about it. They are not liable for any error once you leave their premises. I've been short paid N2,500 from 3 withdrawals in first bank lagos island ATM. It was when I got home that I realised this, I just had to bear the loss because i had zero proof about the ATM activitu. Had it been that I counted the money before leaving the ATM point, I would have notified the bank immediately. Sorry about your loss, May God replace it in multiples

This happened last night and there was no way I would have detected it ontime.
I was about buying something when I noticed the money looked strange.
I really felt embarrassed as everyone in the banking hall thought I fabricated the story even when I know I was telling the truth

uncletech:

Bros sorry for the lost,

The reason why they said that is before ATM is load with cash they are always sorted and if the currency is fake it will be detected at that point before cash loading.

So they said but I know there was an error somewhere from them...
either human error or computer error.
It's really painful knowing I'm paying for a bank's error.
I intend closing the account I operate with them as soon as I get back to Lagos

mactoni91:

This is totally unfair...
how would I know when it was late?
We were meant to believe the chances of an ATM dispensing a fake Note is as good as Zero.

This experience will teach you


I have been paid fake money on the counter and i couldnt count it bicos it was in bundles. But when i returned same money to bank ,they counted everything and discovered some fakes. I had to pay for it

mactoni91:

This happened last night and there was no way I would have detected it ontime.
I was about buying something when I noticed the money looked strange.
I really felt embarrassed as everyone in the banking hall thought I fabricated the story even when I know I was telling the truth

They know you're telling the truth but they wouldn't want to admit to the error from their end. God save us from Nigerian banks.

Few months ago, I withdrew some cash at the ATM in Access Bank Ado-Ekiti, from the notes, there was a #1000 that had cut off from one corner, I reported to the security, they asked for witness, lol, and I was the only one withdrawing that day, no one behind me, it was 4pm, couldn't go into the Bank, I was told to come the next day.
I did, but they didn't help inside the bank, they said they are gonna call me, if they see the other part of the torn currency in the ATM because ATM (at that moment) it was full.

I couldn't use the money, people kept rejecting it, till I sold it at #500 to someone.
It was annoying.

dominique:


They know you're telling the truth but they wouldn't want to admit to the error from their end. God save us from Nigerian banks.

A friend who works with Another bank say they wnt wanna admit for the fear of me involving social medias

lalasticlala,Mynd44

CC lalasticlala

When banks start issuing fake Naira notes

Emmyk:
Few months ago, I withdrew some cash at the ATM in Access Bank Ado-Ekiti, from the notes, there was a #1000 that had cut off from one corner, I reported to the security, they asked for witness, lol, and I was the only one withdrawing that day, no one behind me, it was 4pm, couldn't go into the Bank, I was told to come the next day.
I did, but they didn't help inside the bank, they said they are gonna call me, if they see the other part of the torn currency in the ATM because ATM (at that moment) it was full.

I couldn't use the money, people kept rejecting it, till I sold it at #500 to someone.
It was annoying.

surprisingly, After posting this on my facebook wall some of my friends have also had their own fair share

too bad

Lalasticlala mynd44 seun Dominique

Please save Nigerians from this broad daylight robbery.
This post needs front page

Hh

mysterious

How are you sure it's fake

It's one of those things

I've witnessed a woman at the park some years back, she paid the driver 2k and one of the #1000 notes was fake, the thing just be like normal paper. She claimed she got it from an ATM machine and even brought the remaining money that she withdrew and they were all genuine except that one that was fake

Its Possible

Nigerian Banks Are Daylight Scammers; Just Like Our Politicians. Dey Scam You With English, Paper And Biro. Bear Your Loss Brother, It Is Well

Una never see anything...I only pity those managing ATMs in Nigeria, those guys are badly exposed security wise and ill equipped. Most banks don't have sorting machines that can detect fake notes but rely on incandescent blue light which is ridiculous yet they accumulate ATMs without adequate working tools, profit is only what they are after without staff welfarism.Manual sorting is the order in Nigerian banks, pity a bloody casual staff asked to sort 40M manually, maximum an ATM can take is 8M of 1000 denominations, after sorting he/she will still confirm and ensure no shortage.Why won't there be issues of fake notes and mixing up of different cash denominations in same ATM cash cassettes resulting in short paying or over paying of ATM users.When it happens, banks are quick to deny any wrong doings and possibly sanctions staff managing those ATMs.
Abeg, make una expect more oh! The banking system today in Nigeria is like the old sugar cane plantation ran by the slave masters.

Is well, bring it let me dispose it.

Hmmmmm. For my own area, they have started loading dirty and bad money inside the Atm. Got one thousand that has almost tear finish and very dirty from an Atm. The money still dey house as them no gree collect am

Check my signature for ongoing promo of our full capacity powerbank

omo and some pple laff wen one counts moni gotten from an Atm

One of the ways to avoid this is to collect dispense receipt from the ATM when collecting money, so you can have proof that the ATM gave you money before you approach the bank for a change

dominique:
I'm afraid you have no proof that the fake money came from their ATM. Had it been that you noticed before leaving the premises and notifying the seciriity, maybe they would have done something about it. They are not liable for any error once you leave their premises. I've been short paid N2,500 from 3 withdrawals in first bank lagos island ATM. It was when I got home that I realised this, I just had to bear the loss because i had zero proof about the ATM activity. Had it been that I counted the money before leaving the ATM point, I would have notified the bank immediately. Sorry about your loss, May God replace it in multiples

Even if you count they won't do anything immediately. If you are short paid, they will surely know when doing their normal ATM cash count. The amt will be declared overage.