Good morning,
If you have faulty devices and you need to repair it, please follow instructions in the image below.
#NPowerNG

Phone number : 08138261385
Full Name : Ezenwa Bernard Eze 
Resident State:  Lagos State
Pick up Location : MTN Connect Store, Community 1B,72 By 23 Road, Festac Town, Lagos 
Device Selected : Techno Pad 
Nature Of The Problem : Device Issuance On Hold

AutosBay:


Phone number : 08138261385
Full Name : Ezenwa Bernard Eze 
Resident State:  Lagos State
Pick up Location : MTN Connect Store, Community 1B,72 By 23 Road, Festac Town, Lagos 
Device Selected : Techno Pad 
Nature Of The Problem : Device Issuance On Hold

Noted

Phone number: 09037111517
Name: Uzo Michael O.
State: Oyo
Pick up location: Mtn office, opposite NECO building, Ibadan
Device selected: AfriOne
Nature of problem: Keyboard errors (displaying wrong letters pressed on keyboard)

zealed64:
@npowerng

I have similar issue with my device collection



Beneficiary name- Iheagwam Chinedu Tochukwu

Resident state- Imo State

Phone number- 07033340027

Pick up location- 116 Wetheral Road, Owerri.

Device selected - Afrione

Nature of the problem- Device insurance on hold

Your complain as been received,
You would receive a notification as soon as it has been rectify.
Thank you for your patience.

AutosBay:
Thanks I just got an email that my device has been taken off hold, thanks and God bless

Thanks too, For your patience.

Good afternoon, we cant make call nor browse with our device since yesterday being on the 1st of Nov,
State is Imo , Device Samsung.
Is this a general problem or its just us in IMO state.

Just collected my device ooooooo, thanks Npower

AutosBay:
Just collected my device ooooooo, thanks Npower

wow finally after the struggle......congrats man as i tap in your testimony o...fct nteach beneficiary,batch A Tecno device yet to get text up till now

Phone number:08124927452

Full name: Samson Segun Sunday

Resident state: FCT

Batch: A

Device selected: Tecno

Nature of problem: No pick up message

Gooday Npower,

I just noticed that my Samsung can no longer browse nor call. There is data 750 and credit #250 in the phone.
What's wrong and what can be done to rectify it ?

Rightchuks:
Gooday Npower,

I just noticed that my Samsung can no longer browse nor call. There is data 750 and credit #250 in the phone.
What's wrong and what can be done to rectify it ?

its a general problem from Mtn

npowerng:
Good morning,
If you have faulty devices and you need to repair it, please follow instructions in the image below.
#NPowerNG

This Is How U Keep Creating Threads All Over Nairaland Without Responding To Peoples' Plight.

Hello npower thanks for all your efforts. Please I collected my device yesterday. On reaching home to charge it refused to come nor charge. Please where do I go to complain
Device: tecno
Location Kaduna

pweetydamsel55:
Hello npower thanks for all your efforts. Please I collected my device yesterday. On reaching home to charge it refused to come nor charge. Please where do I go to complain
Device: tecno
Location Kaduna

Didn't you on it at the collection centre?

phone number:08032254859 full name:adegoke taofik adeyinka residence state:ekiti state device:afrione pick on location:5,pnn house,beside mr biggs fajuyi,ado ekiti nature of d problem:screen

phone number:08032254859 full name:adegoke taofik adeyinka residence state:ekiti state device:afrione pick on location:5,pnn house,beside mr biggs fajuyi,ado ekiti nature of d problem:screen and i cannot use it for browsing

Chigorkizz:
This Is How U Keep Creating Threads All Over Nairaland Without Responding To Peoples' Plight.

Kindly state your question sir.

Samson0599:

Phone number:08124927452

Full name: Samson Segun Sunday

Resident state: FCT

Batch: A

Device selected: Tecno

Nature of problem: No pick up message

When your device is available you would be contacted.

npowerng:



Kindly state your question sir.

phone Number: 08061596339

Full Name: Udeh Chigozie

Resident State: Benue

Device Selected: Samsung

Batch: A

Nature Of Problem:No Pick Up Message

Things I Need To Know: I Want To Know If My Device Is Ready Before I Wasn't Sent Pick Up Text.Thanks

npowerng:
Good morning,
If you have faulty devices and you need to repair it, please follow instructions in the image below.
#NPowerNG

please my device was stolen .... how do I go about recovering it..... thanks

Yusuf001:


please my device was stolen .... how do I go about recovering it..... thanks

Immediately Send a mail to devicesupport@npvn.ng

Good one