DISH has built a talented group of leaders and support teams at its corporate headquarters in Lagos. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results.


Requirements

A successful Operations Manager will have the following:

Bachelor's degree (B. A.) from four-year college or university and a three plus years of experience; or equivalent combination of education and experience.
Ability to read, analyze and interpret business periodicals, technical procedures or government policy.
Able to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers/general public.
Proficient use of MS Office Suite.
Must have very good communication skills, both written and verbal.
Knowledge of ASP or Java is a plus.



Responsibilities

The Project Manager of 3rd Party Support, builds and updates processes to increase the effectiveness of the External Provider Management Team. This position is within DISH's Installation and Service group and will be located out of the corporate offices in Lagos.

Primary responsibilities fall into the following categories:

Builds and updates processes to increase the effectiveness of the External Provider Management Team. Drives project list to completion.
Works with multiple internal organizations to develop and implement new platforms for delivering data to our external providers.
Defines and manages processes to ensure our external providers are in compliance with current agreements, contracts, and business rules.
Updates business rules, contracts, and agreements. Works with legal for approval on updates to business rules, contracts, and agreements
Manages the External Provider Management Team project list, updates current initiatives, and reports on current progress.
Proactively works to improve current business processes in order to help provide best in class service to our external providers.

Mode of Application

Qualified applicants should forward their CVs and application letters to dishnetx@yahoo.com

Customer Service Job Vacancy in Lagos


VIN-LAX COOPERATIONS is a company that offers quick, safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cable TV accounts
using the internet, POS, mobile phones and other channels.
We are seeking eligible and qualified candidates to fill the following positions:

Job Position: Customer Service Officer

Key Accountabilities
Implement Customer Service policies, procedures and standards for all business units of the Group
Keep up to date with changes and improvements with the Group’s products and services, and inform customers accordingly
Monitor operations in all business units to ensure that customers receive excellent service
Logs customers’ complaints such as security, theft, accident issues to the Head of Department
Work with Human Resource Department to organize programmes to train staff on high level customer service delivery

Qualifications
BSc or HND in Science and Social Science Discipline,Experience in sales will been an added advantage
Skills/ Competencies
Ability to work under pressure, take and provide feedback in a pleasant and positive manner
Must have very good interpersonal, problem solving and customer service skills and sound grasp of the Group’s Business Philosophy, products end services, skills and deliver work effectively

Method of Application
Interested persons should send detailed CV to: safehandcareers@yahoo.com
Submission of CV closes on 31/01/2013

JOB TITLE: MONITORING AND EVALUATION MANAGER

Vilax safehands is supported by and is managed by a consortium made up of British Council, International Alert and Social Development Direct. The programme seeks to deliver interventions to reduce the impacts of violent conflict and promotereconciliation processes. The focus will be on the national level and in eight focal states.VSH
is looking for a committed and experienced individual to join the team of this innovative and exciting programme. Experience of working on programmes in conflict-affected environments, either in Nigeria or other countries, is desirable for this post. The post holder will be based in Lagos but will make frequent visits to VSH regional offices in Maiduguri, Kano, Jos and Port Harcourt and to all the focal states.

THE MAIN DUTIES WILL INCLUDE:
To ensure the inclusion of all relevant M&E activities into internal planning processes.
To oversee and guiding the work of the Programme Officers with M&E responsibilities in the four field offices, providing capacity support, technical guidance and relevant trainings and act as a focal point for the dispersed M&E team
It is essential that the person to be appointed has experience of managing monitoring and evaluation systems and processes; has experience ofprogramme and contract management and has experience of staff management.
To lead on programme monitoring and evaluation activities for the whole programme, overseeing the M&E activities at the Federal level and in focal states and LGAs
To lead on the reporting, collation, documentation and dissemination of outputs, outcomes and impacts of programme interventions.
To contribute to the programmmes preparation for periodic external evaluation such as annual, mid-term and final evaluation
To contribute to preparation of reports to internal/external clients and customers ensuring reporting standards are in accordance with client and corporate standards.


HOW TO APPLY
Interested candidates should download CV to: safehandscareers@yahoo.com
The subject line of your email should be the title of the position you are applying for.
Closing date for submission of CV is 18 January 2013. Interviews will commence within three weeks of the closing date. Only shortlisted candidates will be contacted for interviews.

All applicants will be judged strictly on merit.

Job Description General Responsibilities: Responsible for all aspects of Post-FAT testing through EFAT, SIT and SRT activities up to and including hook-up, commissioning and handover to Total Comprehend contractual conditions and specifications, and identify Cameron liability to the same. Look for commercial and technical cost savings Oversee development of a realistic plan for all activities from receipt of Contract through to delivery, including such detail as necessary to define critical activities to comply with contractual requirements Advise functional departments of evaluated resource requirements to assure the timely completion of project activities to plan.Application closes 18/01/2013.CV should be forwarded to safehandcareers@yahoo.com