.

@JideSM,It's working now.Thanks for your help.

Mrnin aus

I rechared my mtn lin with #200 few days back n got anoda bonus of #200 wch I was expectin to expire @11:59 of dmse day buh didn't,then aftawerds was unable to call with d bonus.. Anytime I check my bonus act,it still reflects buh unable to use it.. Any solution to d problem?

N again s it possible to reach d mtn customer care(2ru call via 180) or s dere anyoda way one cn reach dem?

Tnx n anticipation

riskit33: CCR pls why is it impossible to register a best friend number using the *390*1*number#? All i get is"thank you for using our service" plus and empty text from MTN N without the number getting registered. Hence i cant use the bonus airtime.

Hi Jide, I am having same issue, how can I resolve it?

This is what I get weekly on my MTN.

Your CNN News weekly subscription has been renewed and N50 deducted from your account. Your service will now expire on 08/20/2013 Enjoy!

Kindly deactivate this service I never subscribe for it. My no. 080**********

What is fair useage on BBC?

Jide pls is the daily 5mb on Mtn pulse that is charged at 5naira still in use? If it is, what's the code plssssss?

I really must commend the Op and JideSM, those guys have done an impressive job.

I took time to read through this thread, and I'm amazed by the people asking MTN for Andriod Internet Service (AIS) just because blackberry users have BIS, their either very ignorant, or they just want to cause trouble for the customer care reps on this thread, cos the BIS package is a RIM bundle and not a service created by service providers ( I stand to be corrected).
Another thing I've noticed is a lot of people didn't read through this thread before posting, that is why you will find people asking for solutions that have been provided (eg the best friend number on pulse), please people endeavor to read before posting, it will save both your time, and the reps, and if d solutions don't work, post your comment, and PM the reps.
Another issue is the fact that we nigerians do not pay attention to details, every service comes with its terms and conditions, most times we agree to terms and conditions without knowing the contents, and when we encounter difficulties we cry foul, we only have the right to cry foul when our rights stated by theT&C are violated.

that said, all the telcos in nigeria need to up their game, you guys have achieved a lot since 2001, but you guys can do much better.
#my2cents.

Another thing is Android devices guzzle data faster than an alcoholic @ an open bar, so if you're unable to pay for the data as charged by the telcos, stick to you BBs/java phones, after all a lot of BB users weren't using it when BIS cost 5k.
#theuglytruth.

DonCrust: @JIDESM I sent u a PM yesterday but u've not acknowledge it. my number is 08147135782.
Kindly review my message and act on it.
Thanks

Hello DonCrust, I replied your message requesting for your phone number. Already attending to your reported issue and will give you feedback as soon as possible, please bear with us

Ogetogeo: Good morning rep, I have been trying to recharge with the airtime I got yesterday but each time I try it, I get this message "Kindly check your balance using *556#, If you have not been credited, you will get your credit within 24hrs. Thank you". Till now I have not gotten that airtime value

Please send me your phone number and the recharge card serial number(16 digits) via private message

Candis009: Mrnin aus

I rechared my mtn lin with #200 few days back n got anoda bonus of #200 wch I was expectin to expire @11:59 of dmse day buh didn't,then aftawerds was unable to call with d bonus.. Anytime I check my bonus act,it still reflects buh unable to use it.. Any solution to d problem?

N again s it possible to reach d mtn customer care(2ru call via 180) or s dere anyoda way one cn reach dem?

Tnx n anticipation

Please send me your phone number via private message. You can reach MTN customer care on twitter @MTN180

JideSM:

Please send me your phone number via private message. You can reach MTN customer care on twitter @MTN180

Expect a private message from me also, for about 3 times now i've received the ''free'' 200 without being able to use it as the ammount for calls i made is deducted from my main account balance. Today's own, i read and REread the notification, it says i've received 200h to call my SPECIAL friends. So my question is, who are my special friends in MTN terms??

oseiwe: Pls help me check why MTN keeps deducting my airtime. I have lost N1000 already. The number is 08132005051, and assist to deactivate any subcription. Thanks.

The fone model is nokia asha 205.

santakris: This is what I get weekly on my MTN.

Your CNN News weekly subscription has been renewed and N50 deducted from your account. Your service will now expire on 08/20/2013 Enjoy!

Kindly deactivate this service I never subscribe for it.

Hello santakris, the service has been deactivated

Ogetogeo: Good morning rep, I have been trying to recharge with the airtime I got yesterday but each time I try it, I get this message "Kindly check your balance using *556#, If you have not been credited, you will get your credit within 24hrs. Thank you". Till now I have not gotten that airtime value

finally the yellow boys have caught a don

My mtn sim always shows sim card registration pls help me

Hi op
i jus got a tecno l3 and i saw a 6month freebies on d fone pack...
Plz can u enlighten me more abt it?

Pls how do I deactivate MTNPlay

JideSM:

Hello santakris, the service has been deactivated

Hello, please what's the code you used in deactivating it?? Thanks

BasseyJ:

Hello, please what's the code you used in deactivating it?? Thanks

Armsqueen: Pls how do I deactivate MTNPlay

Kindly provide the name of the MTN play service running on your line in order for me to assist with the code. A deactivation code has also been provided on earlier pages of this thread

https://www.nairaland.com/1379574/mtn-customer-care-thread/1

I noticed that my entire MTNTOMTN minutes/balance disappeared. Now showing 0. Was there an expiration or something, anyone else notice the same thing?

JideSM:



Kindly provide the name of the MTN play service running on your line in order for me to assist with the code. A deactivation code has also been provided on earlier pages of this thread

https://www.nairaland.com/1379574/mtn-customer-care-thread/1

Thanks, it's been deactivated

oseiwe: Pls help me check why MTN keeps deducting my airtime. I have lost N1000 already. The number is 08132005051, and assist to deactivate any subcription. Thanks.

Pls process my request. My fone is a nokia asha 205.

You are doing some good work here, Agents in the house. Pls i ve bin trying to get share n sell pin for ma new mtn line. I av follow d procedure on d sim pack with no success. Pls kidly help me out. D num is 08141601279. Tnx.

Ericsdm55: You are doing some good work here, Agents in the house. Pls i ve bin trying to get share n sell pin for ma new mtn line. I av follow d procedure on d sim pack with no success. Pls kidly help me out. Tnx.

You will be contacted shortly

please, i want u to look into my line n assist me, i try registering a BFF number and am getting a try again mesage since yesterday. My number is 07038499833. Thank u in anticipation.

Ericsdm55: You are doing some good work here, Agents in the house. Pls i ve bin trying to get share n sell pin for ma new mtn line. I av follow d procedure on d sim pack with no success. Pls kidly help me out. D num is 08141601279. Tnx.

Thnx alot. I av gotten ma new pin. Keep the good work nd God blessed u guz.

Gwammen: Jide pls is the daily 5mb on Mtn pulse that is charged at 5naira still in use? If it is, what's the code plssssss?

I have being asking this particular question since yesterday and no one had answered me yet. Haba nau Mtn agents in the. house

Gwammen: I have being asking this particular question since yesterday and no one had answered me yet. Haba nau Mtn agents in the. house

Sorry for the delay. Please note that Enhanced pulse service is no longer available; however, you get free 10MB weekly on recharge of N100

julianauche19: pls i sent this mail since 9th of august

phone num is 08036130812

@jidesm pls ans urgently i saw this mssg "This line have been assign N75,000 Airtime. For your line to be loaded Now, Visit [WWW.NCCNIG.COM] your login PIN is "8282". You have 2 hrs left" is it true pls and pls ans urgently