Stats: 3,168,948 members, 7,873,040 topics. Date: Thursday, 27 June 2024 at 07:05 AM |
Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (577492 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
(1) (2) (3) ... (58) (59) (60) (61) (62) (63) (64) ... (256) (Reply) (Go Down)
Re: MTN Customer Care Thread by Olas8: 11:13am On Dec 29, 2013 |
help o can't browse with my mtn line nd I've checked my settings even use modem nd also tired it on java phone still d same palava not connecting 2 internet note my glo line browse weller nd I use galaxy grand it only show d arrow sending but d receiving arrow is just blinking I've called customer care still dsame telling me 2 b patient like say I b our president wife also all ma subscription just expired without using dem nd they refuse 2 refund me tell me 2 b patient dis over a month now thank God 4 ma glo sim wei I de rock nd say ma phone b dual sim cos by jan I de reason 2 go port d line 2 etisalat or airtel remember I've good mtn network in ma area o d no remains 08137995757 |
Re: MTN Customer Care Thread by Nobody: 12:45pm On Dec 29, 2013 |
mtn, why is it dat when i try to resubscribe 2 5mb ie pulse, u deducted #100 from my credit. just u know, i exhaust it b4 midnight thus d resubscription. 2ndly, how much free data comes afta recharge of #200, when dos it start workin and how do i check d data balance. |
Re: MTN Customer Care Thread by GCFR696(m): 12:48pm On Dec 29, 2013 |
JideSM:Kk, understood |
Re: MTN Customer Care Thread by Enkaynwa(f): 1:36pm On Dec 29, 2013 |
've sent you the number pls let me know when you check it. Thanks |
Re: MTN Customer Care Thread by eroms4xel(m): 10:23pm On Dec 29, 2013 |
Twice mtn has immediately collected back the extra1.5gig attached to the 3gig night plan. Even the actual 3gig was sucked. I change my sim thinking that its sim problen but it happened also in the new sim. |
Re: MTN Customer Care Thread by Jidedaniel(m): 9:49am On Dec 30, 2013 |
how do i unsubscribe from this eazynet sms alert, it's just deducting my cash for stale news |
Re: MTN Customer Care Thread by felixiodegus: 2:24pm On Dec 30, 2013 |
I have been unable to download or update apps from goole play store, or view you tube videos for the past 2wks. I ws able to do all of these on my etisalat sim on the same phone. What might be wrong with my mtn sim? Pls an urgent response will be appreciated. Thanks 1 Like |
Re: MTN Customer Care Thread by Angel15(f): 4:02pm On Dec 30, 2013 |
Sorted. Thanks |
Re: MTN Customer Care Thread by JideSM: 5:02pm On Dec 30, 2013 |
holythug: my number is 0706900**** my bb subsription is active & have been unable to register my bb phone on d bb wireless network, have called customer care,gone to a customer care center but seems nothing is rectifying the problem, my phone can browse though but I can't do anytin that relates or work with bb subscription,plz could this be a problem from my phone,because wen I was @d mtn centre they told me it could be because my phone is branded or something,plz any solution to this Sorry about that. Please note that branded Blackberry phones may have issues due to unlocking. Send DATA ON to 131 from your phone Hold on for a reply from 131 notifying successful provisioning of GPRS on the line Perform a Hard Reset You can then proceed to register the phone on the network (Host Routing Table) if it's not up automatically. |
Re: MTN Customer Care Thread by JideSM: 5:14pm On Dec 30, 2013 |
pankere: Still no reply to my complaint. I'm on the 2500 night plan on my android fone but bbm is not working. It's really frustrating. All other apps are workin except bbm. PLS HELP!!! Apologies for the inconvenience. Kindly re-install or update your BBM. |
Re: MTN Customer Care Thread by JideSM: 5:36pm On Dec 30, 2013 |
Olas8: help o Apologies for the inconvenience. You will be contacted shortly. |
Re: MTN Customer Care Thread by JideSM: 5:49pm On Dec 30, 2013 |
Heavensake: mtn, why is it dat when i try to resubscribe 2 5mb ie pulse, u deducted #100 from my credit. just u know, i exhaust it b4 midnight thus d resubscription. You get free 10MB weekly on recharge of N100 and above. To check bonus data dial *559*2# |
Re: MTN Customer Care Thread by JideSM: 5:53pm On Dec 30, 2013 |
Jidedaniel: how do i unsubscribe from this eazynet sms alert, it's just deducting my cash for stale news To unsubscribe from EasyInternet, dial *661#, select the category for deactivation and select unsubscribe. |
Re: MTN Customer Care Thread by JideSM: 5:55pm On Dec 30, 2013 |
Angel_7: I'm still unable to change my pw with mtn share n sell the respoinse is still You will be contacted shortly. |
Re: MTN Customer Care Thread by Bossman(m): 8:41pm On Dec 30, 2013 |
Is it possible to go an MTN office and have my regular sim/number transferred over to a micro-sim? I do not want to take the chance of trying to cut it myself. All my devices now use micro-sim. No problem if I need to purchase the micro-sim. Thanks. |
Re: MTN Customer Care Thread by holythug(m): 10:48pm On Dec 30, 2013 |
JideSM:have done just that,now it as even refused to connect to d internet & it tells me my service book or something is empty & d host routing table is empty,there used to be some stuffs there, like 621-30 & all, but its no longer there ![]() |
Re: MTN Customer Care Thread by Greatboko(m): 1:51am On Dec 31, 2013 |
I entered my security key wrong more than twice which now shows "Account is Locked, pls contact customer service? |
Re: MTN Customer Care Thread by Angel15(f): 6:36am On Dec 31, 2013 |
JideSM: Pls I tried again this morning and I got this; "Sorry, you have been disabled from using Share & Sell. Please contact customer care." The device where dis sim is right now is for data only incase u intend calling, but if I knw wen u intend to call I can put it in a phone. Thanks |
Re: MTN Customer Care Thread by JideSM: 2:33pm On Dec 31, 2013 |
Bossman: Is it possible to go an MTN office and have my regular sim/number transferred over to a micro-sim? I do not want to take the chance of trying to cut it myself. All my devices now use micro-sim. No problem if I need to purchase the micro-sim. Y'ello Bossman, please walk in to any of our Walk-In Centers for your micro-sim. The sim would be cut or welcome back done on your line to a micro-sim. |
Re: MTN Customer Care Thread by JideSM: 2:37pm On Dec 31, 2013 |
Greatboko: I entered my security key wrong more than twice which now shows "Account is Locked, pls contact customer service? Y'ello Greatboko, please send your phone number via private message for resolution. |
Re: MTN Customer Care Thread by JideSM: 2:39pm On Dec 31, 2013 |
Angel_7: Please PM an alternate number to reach you. |
Re: MTN Customer Care Thread by omoelu1(m): 3:11pm On Dec 31, 2013 |
infact there matter don tire me o. i subscribed for d monthly nite plan, after i finished using d bonus and about to start using the original gig, na so network no good again o. for over two weeks now i‘ve unable to browse. and whenever i call their customer care, they will never pick my call(like they are doing it deliberately). i have called and called and called and tired of calling;na only emeka wey win BIG dey respond to my call. _________ it so happened that early this morning (12 am) i tried 7 different times and it was answered by 7 different agents saying exactly the same thing: “Cc agent: hello customer, if you can hear me please respond... it seems you can't hear me customer, i will have to cut this call.“ and i responding as they were talking and i know my mouth piece is not bad cos i made other calls before and after that. abeg i don tire jare. and also, anytime my phone is on 3G, d ntwrk go jus hang until i revert to Edge but d edge is as slow as hell |
Re: MTN Customer Care Thread by VKasparov(m): 5:06pm On Dec 31, 2013 |
[color=#990000][/color] WITH MTN SHARE - HOW CAN I CHECK DATA BALANCE ON THE LINE I SHARED DATA WITH? (I googled this to no avail). I activated MTN Share and shared 250mb data with my other SIM Card. It sent a message to my other SIM that it received 125mb shared data but i have no way of checking the balance or validity period for the shared data. Pls help! |
Re: MTN Customer Care Thread by just2endowed: 5:19pm On Dec 31, 2013 |
pls help me, i lost my sim card and i want to retrieve my line. i have the sim pack with me but i want to know if u be able to help me here. |
Re: MTN Customer Care Thread by Angel15(f): 6:27pm On Dec 31, 2013 |
Ok |
Re: MTN Customer Care Thread by nilde: 9:50pm On Dec 31, 2013 |
Dear mr Jide, please i'll want you to unsubscribe this number 07069670890 from the weekly "Gods word" subscribtion thanks. sender (33070).....or a solution would be better thanks. |
Re: MTN Customer Care Thread by Bossman(m): 11:27pm On Dec 31, 2013 |
Thanks Jide. JideSM: |
Re: MTN Customer Care Thread by jennyfire007(f): 3:17am On Jan 01, 2014 |
Am crying as am typing dis...I can't make or receive calls on my line...no new year message no calls mtn practically wona ruin my new year oooo....pls do smtin my number 07062617354 |
Re: MTN Customer Care Thread by TomiSwag(m): 8:36am On Jan 01, 2014 |
jennyfire007: Am crying as am typing dis...I can't make or receive calls on my line...no new year message no calls mtn practically wona ruin my new year oooo....pls do smtin my number 07062617354 jennyfire007: Am crying as am typing dis...I can't make or receive calls on my line...no new year message no calls mtn practically wona ruin my new year oooo....pls do smtin my number 07062617354 my Dear I Understand how U feel it happened 2 me on Xmas day. Of all days... Jst hope some1 responds |
Re: MTN Customer Care Thread by Enkaynwa(f): 10:19am On Jan 01, 2014 |
Thank you very much Jide. I was contacted by an agent on monday. The issue has been resolved. Thanks. |
Re: MTN Customer Care Thread by VKasparov(m): 10:21am On Jan 01, 2014 |
V/Kasparov:I've discovered it. SEND 3 TO 131. |
Re: MTN Customer Care Thread by wheesin(m): 10:59am On Jan 01, 2014 |
How can i know my mtn customer ID...and pin ...please ![]() |
(1) (2) (3) ... (58) (59) (60) (61) (62) (63) (64) ... (256) (Reply)
Switch Off Your Phones Before 12:30 - 3:30am Today, Its........ / Help! How Do I Change My 2go Profile Location. / Subscriber Options for UNLIMITED Internet - WORTH IT?
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 39 |