MTN Customer Care Thread - Phones (62)

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MTN Customer Care Thread - Phones (62) - Nairaland

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Re: MTN Customer Care Thread by tayoccu(m): 12:22pm On Jan 01, 2014

Happy new year peeps, God's favor be upon you!

Re: MTN Customer Care Thread by Angel15(f): 2:26pm On Jan 01, 2014

[quote author=Angel_7][/quote]

Pls I'm still waiting, I missed a call frm 4500 pls call again o!!!

Re: MTN Customer Care Thread by Smily202(m): 7:18pm On Jan 01, 2014

How can I use my MTN N200 bonus....Am on Mtn Ipulse.......After going through the thread. ..I found out that ....

u hav to dail *390*1*bff numb#

but its writing Transaction fail....wots wrong.... ..Hav they block it

Wots need of giving me bonus if I cant use it....

Re: MTN Customer Care Thread by JideSM: 7:39pm On Jan 01, 2014

V/Kasparov:
[color=#990000][/color] WITH MTN SHARE - HOW CAN I CHECK DATA BALANCE ON THE LINE I SHARED DATA WITH? (I googled this to no avail).
I activated MTN Share and shared 250mb data with my other SIM Card. It sent a message to my other SIM that it received 125mb shared data but i have no way of checking the balance or validity period for the shared data. Pls help!

Apologies for the delay. Glad to know you have been able to check balance. Thank you.

Re: MTN Customer Care Thread by JideSM: 7:42pm On Jan 01, 2014

just2endowed: pls help me, i lost my sim card and i want to retrieve my line. i have the sim pack with me but i want to know if u be able to help me here.

Y'ello, sorry about the lost line.

Kindly walk into any of our offices with the sim pack, valid id card, sim registration detail, frequently dialled numbers, to do Welcome Back on your lost sim.

Re: MTN Customer Care Thread by JideSM: 7:50pm On Jan 01, 2014

nilde: Dear mr Jide, please i'll want you to unsubscribe this number 0706967**** from the weekly "Gods word" subscribtion thanks. sender (33070).....or a solution would be better thanks.

Service has been deactivated as requested. Thank you.

Re: MTN Customer Care Thread by JideSM: 7:56pm On Jan 01, 2014

Enkaynwa: Thank you very much Jide. I was contacted by an agent on monday.
The issue has been resolved.
Thanks.

I am glad we could assist.
Wishing you a great year ahead!

Re: MTN Customer Care Thread by JideSM: 7:57pm On Jan 01, 2014

jennyfire007: Am crying as am typing dis...I can't make or receive calls on my line...no new year message no calls mtn practically wona ruin my new year oooo....pls do smtin my number 0706261****

Y'ello Jenny, apologies for any inconvenience. May I know the current status of the reported issue?

Re: MTN Customer Care Thread by nilde: 8:00pm On Jan 01, 2014

JideSM:

Service has been deactivated as requested. Thank you.

thanks alot@Jide... now i can say Happy New Year to you and your co-workers,wishing you the best in 2014.. "Good job", and please keep it up!

1 Like

Re: MTN Customer Care Thread by jennyfire007(f): 8:10pm On Jan 01, 2014

I still can't make call..if I do it writes call ended...no one can call me de say its not reachable pls help me wat can I do its my business like for God sake pls nice u have been doing ur job well pls help wit dis

Re: MTN Customer Care Thread by JideSM: 8:13pm On Jan 01, 2014

nilde:

thanks alot@Jide... now i can say Happy New Year to you and your co-workers,wishing you the best in 2014.. "Good job", and please keep it up!

You are welcome.

Wishing you a fulfilled year ahead!

Re: MTN Customer Care Thread by JideSM: 8:16pm On Jan 01, 2014

wheesin: How can i know my mtn customer ID...and pin
...please

Kindly send your phone number via private message for resolution.

Re: MTN Customer Care Thread by JideSM: 8:26pm On Jan 01, 2014

jennyfire007: I still can't make call..if I do it writes call ended...no one can call me de say its not reachable pls help me wat can I do its my business like for God sake pls nice u have been doing ur job well pls help wit dis

Please send an alternate number to reach you.

Re: MTN Customer Care Thread by JideSM: 8:27pm On Jan 01, 2014

Smily202: How can I use my MTN N200 bonus....Am on Mtn Ipulse.......After going through the thread. ..I found out that ....

u hav to dail *390*1*bff numb#

but its writing Transaction fail....wots wrong.... ..Hav they block it

Wots need of giving me bonus if I cant use it....

Apologies. The bonus on iPulse has been suspended. You may not be able to add a BFF number or use the bonus at the moment.

Re: MTN Customer Care Thread by Smily202(m): 8:33pm On Jan 01, 2014

Smily202: How can I use my MTN N200 bonus....Am on Mtn Ipulse.......After going through the thread. ..I found out that ....

u hav to dail *390*1*bff numb#

but its writing Transaction fail....wots wrong.... ..Hav they block it

Wots need of giving me bonus if I cant use it....

Re: MTN Customer Care Thread by Smily202(m): 8:36pm On Jan 01, 2014

JideSM:

Apologies. The bonus on iPulse has been suspended. You may not be able to add a BFF number or use the bonus at the moment.

Lol...Let them stop giving bonus. .now....since its suspended...

Re: MTN Customer Care Thread by jennyfire007(f): 9:20pm On Jan 01, 2014

JideSM:

Please send an alternate number to reach you.

08035027631 call try dis

Re: MTN Customer Care Thread by Joysmart(f): 10:22am On Jan 03, 2014

plesse I need to register a bff number snd I also need to know my security number

Re: MTN Customer Care Thread by Kedro(m): 12:23am On Jan 04, 2014

Service voice says"I don't have enough credit to make this call"this has happen for two days.its very frustrating.I have enough credit.what should I do

Re: MTN Customer Care Thread by benbela(m): 1:35am On Jan 04, 2014

I was unable to download or update apps from goole play store, or view youtube videos on my MTN sim for the past 1month. and my data just expired without it been used. I will appreciate it if something can be done.

Re: MTN Customer Care Thread by JideSM: 8:27am On Jan 04, 2014

Joysmart: plesse I need to register a bff number snd I also need to know my security number

Y'ello Joy, please be informed that BFF is no longer available. You will not be able to register number on BFF list.

Re: MTN Customer Care Thread by JideSM: 8:28am On Jan 04, 2014

Kedro: Service voice says"I don't have enough credit to make this call"this has happen for two days.its very frustrating.I have enough credit.what should I do

Kindly PM your phone number to enable me assist.

Re: MTN Customer Care Thread by JideSM: 8:31am On Jan 04, 2014

benbela: I was unable to download or update apps from goole play store, or view youtube videos on my MTN sim for the past 1month. and my data just expired without it been used. I will appreciate it if something can be done.

Y'ello Benbela, apologies for the inconvenience.
Please go to MTN settings on your phone, remove the proxy (10.199.212.2) and port (8080), leave fields blank.
Save the profile and try downloading from PlayStore again.

1 Like

Re: MTN Customer Care Thread by Nobody: 9:34am On Jan 04, 2014

Pls I need your help, I subscribed for d mtn 500mb plan on d 19th of dec, but ever since then av nt been able to browse (dis issue started after I exhausted a 2H plan I bought earlier). I've called d cc like a hundred times n also been to their office twice, they've still not been able 2 resolve d issue. Recently, d sim started opening facebook but no oda website is opening. Pls help me, my numba is 08130600179. Thanks in anticipatn.

Re: MTN Customer Care Thread by smart0000: 5:19pm On Jan 04, 2014

Its. Called mtnplay it deducts 50nAira twice for financail intelligence pls. Kindly remove it my number is; 08037623612 tank u

Re: MTN Customer Care Thread by smart0000: 5:41pm On Jan 04, 2014

Pls unsubscribe me from Mtnplay financial intelligence my number is 08037623612

Re: MTN Customer Care Thread by wheesin(m): 8:27pm On Jan 04, 2014

JideSM you havent replied my pm for my customer id and password..

Re: MTN Customer Care Thread by dkronicle(m): 10:55am On Jan 05, 2014

Re: MTN Customer Care Thread by Donsammi(m): 5:47pm On Jan 05, 2014

Eee

Re: MTN Customer Care Thread by Kedro(m): 8:12pm On Jan 05, 2014

JideSM:

Kindly PM your phone number to enable me assist.

thank you for the call

Re: MTN Customer Care Thread by Hadetee: 12:38pm On Jan 06, 2014

Mtn plssss for God's sake deactivate the messages you are sending on the 33070 short code. I cant remember ever activating any such messages and every time i recharge you always remove 100 naira from my airtime. Its soo frustrating and annoying dats why i hate to recharge. Plss do something or else i wld throw this sim card away

Re: MTN Customer Care Thread by Hadetee: 12:39pm On Jan 06, 2014

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