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Re: Outbound Call Centres In Nigeria by zabutt(m): 7:28pm On Mar 23, 2010
prince

Thanks for your honest opinion. I will give my best shot and see how it goes.
Re: Outbound Call Centres In Nigeria by Dododawa: 7:32pm On Mar 23, 2010
Hey Zabutt, I applaud your courage. Let me know how these works out as i might be intrested down the line. I am a Nigerian based in Canada but work as a Network Specialist for a Major Telco here.
Re: Outbound Call Centres In Nigeria by zabutt(m): 7:37pm On Mar 23, 2010
Any recommendation for business broadband in Lagos. I am looking for business broadband that will cater for 10-15 people who will be using VOIP to make calls to UK. I got quote from starcomms, it upset my stomach smiley
Re: Outbound Call Centres In Nigeria by Nobody: 7:37pm On Mar 23, 2010
$5000 a month?? shocked shocked shocked
that's ridiculous
Re: Outbound Call Centres In Nigeria by bayo1(m): 7:41pm On Mar 23, 2010
Just got the price information for a dedicated broadband from starcomms.

setup fees: $7000

Monthly fees : $5000 per month for a 4MBps connection

How can businesses in Nigeria pay such high prices? unbelieveable

The cost of dedicated b/w is too high in Nigeria. You can imagine from above - Starcomms.
You can't get anything lesser in Nigeria for that bandwidth, anyone with bandwidth cost should please supply.
Re: Outbound Call Centres In Nigeria by ronkyzee1: 8:02pm On Mar 23, 2010
zabutt
I currently run a cafe in a property i own in two excellent locations in Lagos .Please get in touch either ;n 01 8713598 or ejikeokeke6@yahoo.com.so that we can discuss further.We are already set up but wish to diversify.My cell phone is 08023164360
Ronkyzee1
Re: Outbound Call Centres In Nigeria by naijacutee(f): 9:07pm On Mar 23, 2010
Sorry to come back to the issue, but when I spoke about fraud earlier, I assumed you were selling products and services from Nigeria to new customers in the UK. Otherwise, other challenges you face will probably not be any different from what you would meet in Pakistan or the UK - These things happen everywhere and you will just need to be as careful as you would be anywhere else. The way I understand it now, it seems you are already catering for an existing custiomer base, and you want to improve your services towards them by setting up an extension in Nigeria, or partnering with an existing service in Nigeria. If this is the case, then I think you would be ok, as long as you can find the right suppliers for you infrastructure that ensures thatt you are actually making a profit. Personally, I feel that it would be better to partner with a similar, already existing business - at least at the beginning. It will certainly not make any sense to pay $5000 to Starcomms for internet alone for a 10/20-employee strong center. 
Re: Outbound Call Centres In Nigeria by ikeyman00(m): 9:32pm On Mar 23, 2010
^^^^  reputation and?

many still die in Iraq scavenging for oil right

this is the main reason Nigerians are losing out!

imagine Asian and Lebanese supplying all the yam, egwusi, garri to Nigerians in UK,Canada,US etc In Ghana lots of farm are owned and control by the Lebanese im told;  grin grin

we are still trying and begging for a break up;

sometimes one need more than courage to prevail; i just dnt buy blah blah
Re: Outbound Call Centres In Nigeria by leye1234(m): 10:13pm On Mar 23, 2010
Zabutt, Try the Great nation of GHANA. You might find what you are looking for there. Besides the lack of constant power, there will be no local government chairman shaking your business down for cash.
Re: Outbound Call Centres In Nigeria by axeman85(m): 10:18pm On Mar 23, 2010
@poster

i dont get you you are paying those in pakisatan £30 per month is that the same you want to pay those in nigeria as well ? because if you are thinking that then am sorry you are in the wrong country because you will definately pay more, just mtn starcomms that people use in the homes usb cost about 6500naira per month or there about even bb internet cpst 5k with mtn, thee are for private use and you can imagine what the cost for commercial usage will be.
Re: Outbound Call Centres In Nigeria by damola1: 10:36pm On Mar 23, 2010
I currently own a call centre in Lagos. A 10 seater call center, it's about 3yrs old now. But strictly for local businesses.

I need experienced support to improve on the quality, and will be glad if the poster or any experienced party can contact me: damola@damola.com; 08053618904
Re: Outbound Call Centres In Nigeria by Caporegime(m): 10:58pm On Mar 23, 2010
can we pls leave the negetivity outside, there are fraudulent Nigerians, yes! but we dont have to make it an anthem besides poster has not hinted at his intention of giving out cash. The business is relatively small so i dont think he will be hassled 4 money by any1 esspecialy if he acquires all necessary permits and licsense, also there are cheaper bband internet providers but their relyability is a different thing cos $5000 is freaking high.
Re: Outbound Call Centres In Nigeria by Cotton(m): 11:05pm On Mar 23, 2010
You're progressing. I think the house has given you some very good advices. But you should seriously consider leye1234s suggestion of checking out Ghana. The environment is more conducive for setting up a new business. Anyway do your research well and you should be alright. I know there is a call center operation in Surulere called Contact Solutions but I dont have any more info on it. I wish you all the best.
Re: Outbound Call Centres In Nigeria by ADint(m): 11:06pm On Mar 23, 2010
Zabutt, I have to applaud your courage, determination and belief in Nigeria as a place you can do business. It is amazing that you come out here with a positive and progressive attitude and are ready to give Nigeria a chance, but the Nigerians themselves are the first to pull themselves down and tear each other apart!

I wish you the very best in your endeavour and I would be on the lookout in case I come across a possible solution to your requirements.
Re: Outbound Call Centres In Nigeria by tunde300us(m): 11:34pm On Mar 23, 2010
I dont think u need 4mbps for a voip setup for 15-20 staff ,and if thats what you need i think you should lookout for companies that outsource SAT3 fibre services, and am sure you will get a better deal on that part.If you are not sure how to go about that you can mail me let me see how i can help you with that(tunde300us@gmail.com),cos i know by this time next year all things being equal, internet in Nigeria will be the cheapest in africa.
I wish u all the best .
Re: Outbound Call Centres In Nigeria by justdream(m): 11:38pm On Mar 23, 2010
Zabutt,
am really interested cos av been looking 4wd to a business opportunity as dis. Cud u kindly forward more details to me tru killaass2g@gmail.com?
Better still call me tru 08066003435. thnks.
Re: Outbound Call Centres In Nigeria by ibabalol: 11:46pm On Mar 23, 2010
zufi you married a nigerian woman?
BIG MISTAKE!!!!!!
Re: Outbound Call Centres In Nigeria by olaolabiy: 12:42am On Mar 24, 2010
i am really dissapointed in naijacutee.
i think she is a moderator in what should be a nigerian forum,yet,she tears the country down with reckless abandon.so no businessman should invest in nigeria?eh?do you know the amount of fraud emanating from china?eh,naijacutee?but why run a business forum for us when you do not believe in the country in question.i am shell-shocked.
i have viewed so many of her posts and she seems very intelligent.and i am sure she is.but this one?
the last time i checked,most multinationals are in nigeria.some for decades.yet,no regrets.
and if we are that corrupt,why do we all congregate in churches on sunday claiming to be 'born agains'.yet none can be trusted to run a business for you or even with you.strange country!

but naijacutee,i know you point is not entirely baseless or unfounded,just think more about those jobless graduates.love you and thank you
Re: Outbound Call Centres In Nigeria by olaolabiy: 12:45am On Mar 24, 2010
some idiots are even championing ghana's case.yet,they are not really well received there as ghanains will never warm to nigerians
Re: Outbound Call Centres In Nigeria by iukpe: 1:59am On Mar 24, 2010
Now you are beginning to see why there are no call centers in Nigeria, or online business (which is safer) isn't popular in Nigeria.
Re: Outbound Call Centres In Nigeria by ruemu(m): 3:43am On Mar 24, 2010
ola olabiy:

i am really dissapointed in naijacutee.
i think she is a moderator in what should be a nigerian forum,yet,she tears the country down with reckless abandon.so no businessman should invest in nigeria?eh?do you know the amount of fraud emanating from china?eh,naijacutee?but why run a business forum for us when you do not believe in the country in question.i am shell-shocked.
i have viewed so many of her posts and she seems very intelligent.and i am sure she is.but this one?
the last time i checked,most multinationals are in nigeria.some for decades.yet,no regrets.
and if we are that corrupt,why do we all congregate in churches on sunday claiming to be 'born agains'.yet none can be trusted to run a business for you or even with you.strange country!

but naijacutee,i know you point is not entirely baseless or unfounded,just think more about those jobless graduates.love you and thank you

u took the words off my mouth.

let me add, Nigeria will never progress until we believe in it and make it work.
Yes the focus is fraud in Nigeria, but go check what the foreigners / multi nationals are pulling out from the so call fraudulent 9ja
u'll but have to rethink, go study other countries and fraud, u think there r more fraud in 9ja than india.paki. Nkorea.russia. china , every black fruadster is a nigerian rite?

i cry 4 u deceived fellows
Re: Outbound Call Centres In Nigeria by swintec: 4:16am On Mar 24, 2010
Just got the price information for a dedicated broadband from starcomms.
setup fees: $7000
Monthly fees : $5000 per month for a 4MBps connection
How can businesses in Nigeria pay such high prices? unbelieveable

How reliable is the source of this info. I think the cost is too high too.  Starcomms is a CDMA network, some of them lease equipments/services; why not try GSM networks like MTN and Glo.

tunde300us:

I dont think u need 4mbps for a voip setup for 15-20 staff ,and if thats what you need i think you should lookout for companies that outsource SAT3 fibre services, and am sure you will get a better deal on that part.If you are not sure how to go about that you can mail me let me see how i can help you with that(tunde300us@gmail.com),cos i know by this time next year all things being equal, internet in Nigeria will be the cheapest in africa.
I wish u all the best .

You can consider Tundes advice above

ola olabiy:

i am really dissapointed in naijacutee.
i think she is a moderator in what should be a nigerian forum,yet,she tears the country down with reckless abandon.so no businessman should invest in nigeria?eh?do you know the amount of fraud emanating from china?eh,naijacutee?but why run a business forum for us when you do not believe in the country in question.i am shell-shocked.
i have viewed so many of her posts and she seems very intelligent.and i am sure she is.but this one?
the last time i checked,most multinationals are in nigeria.some for decades.yet,no regrets.
and if we are that corrupt,why do we all congregate in churches on sunday claiming to be 'born agains'.yet none can be trusted to run a business for you or even with you.strange country!

but naijacutee,i know you point is not entirely baseless or unfounded,just think more about those jobless graduates.love you and thank you

I am also surprised to hear those words from Nijacutee. Anyway I don't blame her. She is a typical woman from her area. They think with their mouth.

ibabalol:

zufi you married a nigerian woman?
BIG MISTAKE!!!!!!

Who is  this conceited bull? The man is happily married with kids. He is not complaining about his wife. He is talking business.  Why don't you mind your business. Enemy of progress.

leye1234:

Zabutt, Try the Great nation of GHANA. You might find what you are looking for there. Besides the lack of constant power, there will be no local government chairman shaking your business down for cash.

Leye1234 you are one of the mistakes we have in Nigeria. How will you wish away a good thing from coming to you. Instead of adjusting yourself to accommodate it. You are a bad example. Stop thinking like a prisoner. Zombi !!!

@zabutt

Don't mind me for getting personal with these people in your business thread. I hope none of them will discourage you. I guess your customers don't care from where the calls are routed. Do your thing the way you planed. GOOD LUCK my dear.
Re: Outbound Call Centres In Nigeria by Tudor6(f): 5:01am On Mar 24, 2010
ola olabiy:

i am really dissapointed in naijacutee.
i think she is a moderator in what should be a nigerian forum,yet,she tears the country down with reckless abandon.so no businessman should invest in nigeria?eh?do you know the amount of fraud emanating from china?eh,naijacutee?but why run a business forum for us when you do not believe in the country in question.i am shell-shocked.
i have viewed so many of her posts and she seems very intelligent.and i am sure she is.but this one?
the last time i checked,most multinationals are in nigeria.some for decades.yet,no regrets.
and if we are that corrupt,why do we all congregate in churches on sunday claiming to be 'born agains'.yet none can be trusted to run a business for you or even with you.strange country!

but naijacutee,i know you point is not entirely baseless or unfounded,just think more about those jobless graduates.love you and thank you
ruemu:

u took the words off my mouth.

let me add, Nigeria will never progress until we believe in it and make it work.
Yes the focus is fraud in Nigeria, but go check what the foreigners / multi nationals are pulling out from the so call fraudulent 9ja
u'll but have to rethink, go study other countries and fraud, u think there r more fraud in 9ja than india.paki. Nkorea.russia. china , every black fruadster is a nigerian rite?

i cry 4 u deceived fellows
swintec:

How reliable is the source of this info. I think the cost is too high too.  Starcomms is a CDMA network, some of them lease equipments/services; why not try GSM networks like MTN and Glo.

You can consider Tundes advice above

I am also surprised to hear those words from Nijacutee. Any way I don't blame her. She is a typical woman from her area. They think with their mouth.

Who is this conceited bull? The man is happily married with kids. He is not complaining about his wife. He is talking business.  Why don't you mind your business. Enemy of progress.

@zabutt

Don't mind me for getting personal with these people in your business thread. I hope none of them will discourage you. I guess your customers don't care from where the calls are routed. Do your thing the way you planed. GOOD LUCK my dear.

I think you are all sick in the head. . . . Did Naijacutee in any way LIE?? Has she not spoken the barefaced truth?

The poster is looking to set up a BUSINESS and all factors MUST be considered! That you deny there's a high risk of being defrauded in Nigeria doesnt make the problem go away.

This is purely a business matter and no time for misplaced patriotism. The op asks for business advice and the WISE thing to do is to present the situation as it is on ground, its now left to the investor to decide whether he's got efficient checks & balances to checkmate fraud to reasonable level or better still prevent it all together.

Its only a fool that'll consider opening a business in afghanistan without considering security likewise setting up an internet business in nigeria without considering fraud.

If the op were to lose his investments you jokers with your Green white Green vests would be nowhere to be found rathet y'all would be at home typing ''o ma se oo, better luck next time'' while the poster bites his fingers.
Re: Outbound Call Centres In Nigeria by ibabalol: 5:17am On Mar 24, 2010
zebut or what ever your name is, run
i thing your naija wife is the one convincing
you to open a center in naija
look your business partners here in naija will
run your business to the ground
a word is enough for the wise.
but if you still insist, let me run the call center
for you then
Re: Outbound Call Centres In Nigeria by cvibe: 5:55am On Mar 24, 2010
Business in a box.

Re: Outbound Call Centres In Nigeria by healthydav(m): 6:31am On Mar 24, 2010
Now the first thing that strikes me here, is that a moderator on this d=forum of thousands of nigeria will be the first to cast a stone to someone who is interested in investing in this country. I think naijacutee should be taken off the moderators of this forum with no harm intended. Naijacutee, you have failed the bright thinking, creative young people of nigeria by that post.
If the young man was not convinced about doing business, he just would have begun to look else where and that opportunity would just have given another nigerian some income or probably define a new beginning for some kind of business.
It is a very serious issue the way nigerians percieve themselves, no believe in themselves, no desire to explore new grounds and look with a bad mindset at every opportunity. So again I strongly suggest naijacutee should be out of this moderation thing and allow someone else with believe in our country and her people be on board.

Secondly, Mr Zabutt, I believe very strongly that your intent is a good one and you are very well welcome to do business here in Nigeria. As with everywhere in the world, you must do your home work and train as many persons you intend to do business with and I bet Nigeria has the finest people to do business with if they are well trained to do the business you want to do.

Thirdly, you can get a solar or inverter alternative to your power issues. A lot of people complain about power in Nigeria because we only look at government to provide everything. I think Nigeria has come off age with this government thing. We can look at other alternatives and very soon the government may just come to us to buy power,

Welcome to Nigeria, We will love to see your business do well not today but for all time.
Re: Outbound Call Centres In Nigeria by naijacutee(f): 6:49am On Mar 24, 2010
naijacutee:

Sorry to come back to the issue, but when I spoke about fraud earlier, I was referring to our reputation in the international eye, and the effect this would have on selling products and services from Nigeria to new customers in the UK. [size=14pt]Employee fraud, people trying to cheat you etc will probably not be any different from what you would meet in Pakistan or the UK - These things happen everywhere and you will just need to be as careful as you would be anywhere else. The way I understand it now, it seems you are already catering for an existing custiomer base, and you want to improve your services towards them by setting up an extension in Nigeria, or partnering with an existing service in Nigeria. If this is the case, then I think you would be ok, as long as you can find a fomular that works so that you are actually making a profit.[/size] Personally, I feel that it would be better to partner with a similar, already existing business - at least at the beginning. It will certainly not make any sense to pay $5000 to Starcomms for internet alone for a 10/20-employee strong center.  

I knew beforehand that some people would read one word in my post and get the wrong idea, so I highlighted some parts. But I see that did not help some people from stopping at the word "fraud" and neglecting the rest of the sentence. Please guys, try to read and understand before you speak. . . it will help a lot.Especially if people thinking with their mouths annoy you - try and make sure you're not doing the same!

My initial responses were made before zabutt explained what services he was selling, and that he already had customers in the UK. I had earlier assumed from his first post that he wanted to sell products and services from Nigeria to people in the UK, which again I say would not work for many reasons. i.e imagine you are in the UK and your phone rings, you answer and it is someone you don't know. They speak excellently, telling you about this new product that will be coming from Nigeria. Would you buy, and give them your card details over the phone? That was the assumption I was working from in my first posts.

I have said to him exactly what I would say to my brother if he had asked me the same question. "There are positives and negatives involved. Do your maths, and make sure that the positives outweigh the negatives - and these are the areas you should be considering". We will move Nigeria forward, but we will not attempt to do it by giving people false information. If being a moderator means I have to lie, then maybe healthydav is right, and I need to be taken off. All I will suggest is that you look at my posts from 2007 when I joined and decide for yourself whether or not I believe in Nigeria.

Please let us concentrate on the topic at hand, and not deviate into a "bash  the moderator" contest as this would not be helpful for zabutt.
Re: Outbound Call Centres In Nigeria by pipz(m): 6:57am On Mar 24, 2010
Hello Zabutt, i can help u out with VOIP services if u need, I'm an IMR for a VOIP service company. Also, i run my own Info. services company that can deliver your services in kaduna, kano, jos, lagos and abuja perfectly,
If you interested in doing business with me you can send me an email demola@globalwealthkonsult.net
Re: Outbound Call Centres In Nigeria by sayso: 8:10am On Mar 24, 2010
9ja but home and abroad will never give up,keep trying.@poster why not wait for Glo to finish their fibre optic nation wide installation and see what you can get from that.Just my opinion.
Re: Outbound Call Centres In Nigeria by maddock(m): 8:27am On Mar 24, 2010
Tudór:

I think you are all sick in the head. . . . Did Naijacutee in any way LIE?? Has she not spoken the barefaced truth?

The poster is looking to set up a BUSINESS and all factors MUST be considered! That you deny there's a high risk of being defrauded in Nigeria doesnt make the problem go away.

This is purely a business matter and no time for misplaced patriotism. The op asks for business advice and the WISE thing to do is to present the situation as it is on ground, its now left to the investor to decide whether he's got efficient checks & balances to checkmate fraud to reasonable level or better still prevent it all together.

Its only a fool that'll consider opening a business in afghanistan without considering security likewise setting up an internet business in nigeria without considering fraud.

If the op were to lose his investments you jokers with your Green white Green vests would be nowhere to be found rathet y'all would be at home typing ''o ma se oo, better luck next time'' while the poster bites his fingers.
Will just shut your trap if you don’t have anything meaningful to say, must you contribute in any and every discussion. Haba abi na force?.
Zebutt clearly stated his wife is Nigerian, he has a house in sango-otta and from all that he has said so far indicates he has at least a good knowledge about the country. So why start bringing in the fraud factor. Too bad that a moderator will be the champion of the cause. At times I marvel at some of us Nigerians, someone has already started pointing him to Ghana. Has any body bother to take a stat about the number of foreigners that own business in Nigeria and are willing to come in and invest,inspite of the international perception about Nigerians as regards fraud. Its only gullible,dumb and senseless individual that fall for scams( cos some of these so called fraudsters are so dumb that at times you which planet are they from).
If our leaders cannot encourage sincere investors to come in and invest, why don’t we doso in our own little way instead of trying to put unnecessary fear in the mind of people.
Re: Outbound Call Centres In Nigeria by alias64: 8:43am On Mar 24, 2010
The Person pointing him towards Ghana is most likely a Ghanaian. Isn’t that obvious? Jesus, when will Nigerians learn that many of the people who make these extraordinarily negative statements about Nigeria on this board aren’t Nigerians? angry
Re: Outbound Call Centres In Nigeria by Caporegime(m): 9:12am On Mar 24, 2010
@-tudor i dont do this but 4 u i make an exception. U are clearly RETARDED and in need of a psych evaluation, u know nothing of the business and ure running ur mouth pls go suck an egg. @-ibabalol u on the other hand are a fraud if u can tell som1 he made a mistake marrying his wife, then ur life must be a mistake and if u mistakenly marry a Nigerian sàngo will strike u dead.

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