Walter Ikani, a health worker in Calabar, has narrated how N1.6 million mysteriously vanished from his Guaranty Trust Bank (GTB) account.

Ikani Told FIJ that he visited the bank several times and wrote to them after the incident, but nothing positive came forth despite his efforts.

The health worker said that the fraudulent activity that took place on his account happened six days after he requested a new ATM card.

He said that on August 7, he received a call from an unknown number and the speaker sounded like an automated voice reading out a set of numbers.

“Confused at the voice message, I quickly hung up the call, only to see a series of alerts, about eleven of them, to the tune of N1,650,000, from my GT Bank account,” Ikani told FIJ.

He stated that he was surprised to see that SportyBet was the recipient of the unauthorised transaction on his account.
Ikani said immediately after the series of debit alerts, he contacted his account officer, who promised to restrict his account and escalate the issue.

“I searched the internet for the Sportybet customer care contact and registered my complaint. The first representative I spoke with asked me to report the case to GT Bank so they could liaise with them to resolve the dispute because they could not oblige me as an individual,” Ikani said.

“The second customer care representative was a bit more considerate. She told me that the funds had been further transferred to a Palmpay account, which she read out to me.”

The following morning, after the incident happened, Ikani approached a GT Bank branch along Calabar road to make a formal complaint in a letter, which he addressed to the branch manager. This, he said, was in addition to an email he had earlier sent, which the bank acknowledged.

Ikani said that some days later, after he visited the bank, they replied via email that the transaction was consummated using his primary card details and, as such, the bank could not agree to refund his money.

Upon further inquiry, GT Bank asked him to fill out a card dispute form for the fraud team to review the transactions, he said.

“GT Bank would later mail the outcome of the card dispute investigation to say the funds were further transferred to three accounts, each belonging to either Palmpay, Polaris or Zenith Bank,” he said.

“They noticed I was the beneficiary of the accounts. Meanwhile, a simple check on the accounts displays the actual name of the beneficiaries.”

He said that among the accounts listed in their report, the only account that belonged to him was the Zenith Bank account.

According to him, only N1 was credited to the account while the chunk of the fund was credited to a Palmpay account, and about N100,000 to the Polaris account.

“I noticed two things in their report that remained unclear. What is the name of the beneficiary account where the funds were initially transferred to?” He asked.

“Secondly, how is it that the Palmpay account number initially mentioned by the Sportybet customer service representative was not reflected in their report because the transfer details on their report did not capture the entire transfer of N1,650,000.”

FIJ emailed GT Bank on the issue, but they replied with an automated response, asking this reporter to call them. However, the bank’s phone number was not available at press time.

Source: https://fij.ng/article/n1-6m-vanishes-from-health-workers-gt-bank-account/

This Is The Latest Update From GTBANK Customer, That Said His Money Is Missing.

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Hmm.

Rossonero:
Hmm.

See More Update Via www.. Com

GT Bank is a very compromised bank right now.

For your peace move your money.

Na woa

You personally revealed your card details to a scammer and you expect Gtb to perform a magic,

Filling a card dispute form takes 45 working days before you get any response, (that's if there would be a positive response) that's how the other day, my brother using Gtbank just started receiving debit alert from Kenya in dollar equivalent ON A ZERO ACCOUNT BALANCE OOH ( there was no money in the account) the Ops head said she has never experienced anything like that since she came to the bank. they debited him till the account got to -39k, that was when I called someone to block the account.
after a while he received a credit alert that took the account back to #0.00 another time he received an alert of 38k.

Strange things happening in banks.

its not always like that, anything can happen.

damosade:
You personally revealed your card details to a scammer and you expect Gtb to perform a magic,

its not always like that, anything can happen.

Sorry to say, but GTB na useless bank when e come to sudden disappearance of customer's fund.

I no understand this bank again since after their legal battle with Innoson. Wetin be there name to start wit cuz na GTCO I dey see these dayz

This bad news loud
In this hardship people still dey mishandle that kind of money.
E tire me

damosade:
You personally revealed your card details to a scammer and you expect Gtb to perform a magic,

Forget that thing yahoo workers don full banks this days... the day my wife collect ATM card, that night someone called her to give her the last 5 digit.. how the person take no say my wife don collect ATM card if not the workers in the Bank .. were did the caller get her date of birth, Full name, Address.. etc before demanding for the last 5 digits.. if CBN no do anything, naso money go dey varnish for people Account.

Buhari call your boys to order

Customers will never come clean about loose guarding sensitive data like BVN, OTP to fraudsters.



All blame always placed at the financial institutions door

It's impossible for someone to hack into your account using your ATM details without you ignorantly giving them the consent to do so.

Maybe he innocently filled his card details on a pishing website and they copied it and hacked into his account. Because you're required to change your ATM password immediately after receiving your new ATM card, so it's safe to say that after changing his password the bank had no access to his account unless he revealed his card details elsewhere.

Sue the bank to court

It'll be returned.

Yaho boys are menace to the society and should be dealt with someone hard earn money just swipe in twinkle of eye. Yahoo is never smartness but a course.
Most of the bankers should be scrutinize cos they incorporate with most of those yahoo boys.
Your saving account should not be linked with ATM card. Have other bank account with small find just for emergencies.

At the moment,almost all the banks are having security issues.

Dec don dey come and azzaman wan do xmas by fire by force .

Access Bank after wiping your money.

Dbull on this one!!!



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ITS MY BIRTHDAY!!!


Show some love

Hhh

Okay na

This sounds like an insider job

Na local de Pay now

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Source: https://fij.ng/article/n1-6m-vanishes-from-health-workers-gt-bank-account/

acc that have such funds shouldn’t have atm.my atm account is only funded when I want to use atm.i lost 276k with fidelity bank so I learnt the hard way.

It is high time EFCC, ICPC look into the activities of Sportybet and Nigeria Lottery Regulation Commission to seize SportyBet operating license until investigations are completed.

So many stories of criminals using SportyBet to steal money from innocent peoples account. Enough is Enough the relevant agency should take action!

These things can only happen with account linked to an ATM card.

The thing is his account details have somehow being compromised after he requested an new ATM card. How that happened is between himself and the banking system and a fraudster.