all4naija:

What did you connect to you system before you start experiencing this issue?

1) Restart you system.

2) At the desktop press Windows Key + R to open 'Run'.

3) Type or copy and paste msconfig into 'Run' and click on 'OK' to continue.

4) Click on 'Services' tab, select the little box close to 'hide all Microsoft services'. Click on 'Disable all' and click on 'Apply'.

5) Click on 'Ok' and next click on 'Restart' to reboot your system.

Come back here with your findings for more information on what to do next if that didn't help.

martinNO:
Hello guyz
pls my mouse pointer has been movin on itself. Any tangible solution pls

AdeLaNa1:

I'm not sure. But i think it was my external keyboard. A drink spilled on the original keyboard earlier this year and some keys stopped working. I've been using the external keyboard without any fuss until now.

The laptop isn't even booting into windows. That blue screen always pops up at startup.

all4naija:

Okay. Take it to the tech to clean the system up. The drink is interfering with motherboard functionality. You should have done that long time ago because the inside is going to be very gross and dangerous to the operation of your system.

AdeLaNa1:
I ve actually opened it up and cleaned the system. I did dat immediately the day th drink spilled. And the drink didn't spill on the motherboard bcoz there's a light cover between the keyboard and the motherboard.

And the system in question is an HP pavilion 15. The keyboard is joined to the Top Cover.

all4naija:

Okay.

1) Disconnect the internal keyboard from the motherboard.

2) Remove the external keyboard, remove the battery and disconnect the charger from the system.

3) Hold down the power button for 10 to 20 seconds to do XT reset. Reconnect your charger and start your system.

Come back here for more information after that.

AdeLaNa1:
I've followed the three steps. Still getting the blue screen!!

all4naija:

Please, can you post the error code for me to look into it?

AdeLaNa1:
Yh!
Error Code: 0xc00000e9

all4naija:

That has a lot to do with hardware issue. It is related to system specification, USB error, etc. Try to change the port you used for your external keyboard. What is your system specifications?

1) Try to do system repair with your Windows 10 installation disc. If you don't have one try second step.

2) Try to install Windows 7 using USB installation and see the outcome. After that and you are still have the same problem. Move to 3rd step.

3) I think you should try another hd. There could be error emanating from the one you have in your system.

Report back for more information.

Tycoflu:



I just returned from the repair shop now but problem now is this;
the laptop red charging light shows and green power on light comes on only when the charger is plugged. Yet the screen is not showing anything.
I even removed the battery and plugged the charger b4 powering it on. the green lights are showing but the screen is blank. Anyone with a solution.

AdeLaNa1:

Windows 10, 8 gig Ram, core i5 and a 500 gig hdd.

I upgraded to windows 10 from windows 8.1 and i dont ve the windows 10 installation disc. But i ve a Windows 7 ultimate CD but i guess i'll ve to copy it to my external hdd.

all4naija:

Then we will eliminate the specs issue and focus on other areas.

1) Try to do the Windows 7 installation but don't format the disk but install directly on it so that you can retrieve your important information if you have any there when you succeed. If you don't have any important information on the hard disk it is advisable to format it and do the installation. After that and you are still having the same problem go to the second step.

2) Try another HD - which I am sure it's the problem in this case.

AdeLaNa1:
Thanks bro. U've been of much help. I'll start the windows 7 installation now and let u know how it goes

xxgig:
I am using a Compaq Presario CQ57, some time ago my laptop fell. Though it worked for a few minute, but I notice it was hanging, so l close all the opened programs, shut down and restart after about 10 minutes, but the system will not boot. Instead it went in a never ending system repair mood. I took it to a repairer later that same day because I had to continue work on my school project. I don’t know what he did, but he opened the system, tried some things, which did not work and he finally had to install a new windows. Right now, the system comes on with the new windows, I can’t load the old windows, I can’t access all my installed programs and software and each time I go to the old drive I was using before the fall, the sys drags and becomes slow and finally hangs-depending on how deep I go within the drive. I will like go what can be or should be done about it. And if its possible for me to do it myself because where I am for the moment I can’t get a pc engineer around.
SYSTEM PROPERTIES
(1)RAM 4G(2) Processor 2.2ghz (2) Hard disk drive: 449g and 16.5g

thanks in anticipation of your response.

crixtech:

The slow performance and freezing of your system could be due to virus/malware infection or overheating...just get a good antivirus programs n do a deep scan..if it overheats, take it to a technician for internal cleaning.

AustinX:
hello sir, i upgrated from window7 to window10 and discover that my pc was having pc and webcam connectivity problem. when i returned it back to window7 my wifi started functioning but my webcam isn't. please help

AmdToluma:
I downloaded printer drive on my system Windows 8 .the System recognised the printer but it does not print out my documents. I need help! Hp laserjet 1200 is d printer

bikerboy1:
I copied some documents from another system with my flash. but on my system, the documents appears to be hidden. I have changed my folder option to view all hidden files, but documents still appear hidden.

Please what do I do to view the files.

Thanks

skydancer:
Just post any problems you are having with your pc here. The more software related, the better.

If you're having virus, worms or any other malware problems. Try scanning your PC with RoboSAM first.

Edit:
Sometimes, I may reply to your post but the spam bot will hide it, if it happens that others here cannot solve your problem, you can contact me by mail at relaxtuners at gmail dot com.

Good Luck

---

Mac users, go here: https://www.nairaland.com/830548/post-imac-macbook-macbook-pro
Ubuntu Linux users: https://www.nairaland.com/11508/ubuntu-linux

bikerboy1:
I copied some documents from another system with my flash. but on my system, the documents appears to be hidden. I have changed my folder option to view all hidden files, but documents still appear hidden.

Please what do I do to view the files.

Thanks