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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (599126 Views)
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Re: MTN Customer Care Thread by JideSM: 10:06am On Sep 19, 2016 |
Sixtustony: This has been treated on your line. We regret any inconvenience. Thank you. |
Re: MTN Customer Care Thread by Onpurpose: 11:35am On Sep 19, 2016 |
JideSM:how do I deactivate auto renewal of data cos have tried different codes and it's not working. I want to start using the sim again after abandoning it. |
Re: MTN Customer Care Thread by Nobody: 2:45pm On Sep 20, 2016 |
Gud pm jidesm.. .... Kindly DEACTIVATE all subscriptions from this line ... Please All.... no matter the subscription please.. ...ive been receiving insane deductions from you guys... . |
Re: MTN Customer Care Thread by pabon(m): 3:41pm On Sep 20, 2016 |
JideSM: Thanks.... and please, have you resolved the issue of unfounded deductions? |
Re: MTN Customer Care Thread by brainiacadeboi(m): 7:24am On Sep 21, 2016 |
JideSM:Got a message dis morning dat i suscribe to mtn game online which i did nt do and N50 has been deducted, wen i called d customa care they were telling me dat they cant reverse it. Pls i want my moni reversed ooo. Why is mtn even stealing frm their customers sef? I will soon start labeling this network as scam if dont resolve this issue. 08166994864 |
Re: MTN Customer Care Thread by Freetech: 4:11am On Sep 22, 2016 |
@jidesm, pls how can I deactivate life tool from my line. I have paid N200 already in the last 12days for the stealing by trick of your company. I have activated DND but did not stop deduction. Customer Service agents claimed they can't do anything about it. Pls help |
Re: MTN Customer Care Thread by Jwonder(m): 10:18am On Sep 22, 2016 |
Will an MTN sim card work on a verizon branded phone? |
Re: MTN Customer Care Thread by Forzap: 7:10pm On Sep 22, 2016 |
@jideSM...u guyz @ MTN av succeeded in cheatin me,can u imagine dat I did a monthly subscription(BBC) twice since last week yet I can't use it...ur rep were jst givin me d same line(we will forward it to d engineers for resolutions) all nah wash...2K gone!!tell me hw MTN will be stable wit all dis dubious activities? |
Re: MTN Customer Care Thread by Profkomolafe(m): 8:05pm On Sep 22, 2016 |
Empty hen showed me strong tin today with their foolish mid night browsing. Prior to when I subscribe, 3g was shouting hallelujah on my phone, only for me to subscribe and the 3g started crying. Data, I can't use cos it wasn't connecting. They denied me value for my money, sweet sleep and burst my schedule. Make God epp me punish them. |
Re: MTN Customer Care Thread by Drdreluv: 4:13am On Sep 24, 2016 |
Kindly deactivated all subscription on 07068110122 especially dis messages below SAHARA REPORTERS NEWS THURSDAY 22ND SEPTEMBER 2016 1. CEOs Of Multinationals Seek Meeting With Buhari In New York, Eye Investment Deals 2. Ngilari Charged, Remanded In EFCC Custody 3. Now Is Best Time To Invest, Buhari Says 4. Buhari Urges Cooperation In Fight Against Poverty, Terrorism, Climate Change - Click the FREE navigation URL to read more: http://n.mtnnow.com/portal/wap/v.action?s=246335 |
Re: MTN Customer Care Thread by Chiscomax(m): 11:29am On Sep 25, 2016 |
I am very angry with Mtn Nigeria. I migrated to Mtn beta talk which gives me twice of my recharge as bonus to last for 1 week. After I recharge, they show me for a while the bonus and after a few minutes, removes it from my account. 08106367216 is my phone number and I am very unsatisfied right now |
Re: MTN Customer Care Thread by Formidable1: 9:58am On Sep 26, 2016 |
Good day, plz is there a way I can retrieve my lost contacts. I did not do MTN backup before my phone was stolen. It's a regular Nokia phone, but I've done a welcome back. Is there any slightest hope that I can retrieve some of my numbers, or are they forever lost? Thanks. |
Re: MTN Customer Care Thread by PhatBG(m): 9:10pm On Sep 26, 2016 |
Hello, I subscribed for Twitter goodybag monthly bundle today, I was debited but wasn't given the data. I've tried contacting customer care agents and they keep telling me the issue has been moved to the "technical department". I recharged and subscribed for the same service again and the same thing happened. Don't know what to do now. Please help. JideSM: |
Re: MTN Customer Care Thread by Dasoldier: 10:05pm On Sep 26, 2016 |
Hello Jide, please help me rectify this issue, I subscribed to whatsapp monthly bundle for #60 two days ago, my money was deducted but I was not credited with data even after getting confirmation that I have successfully subscribed. It's 72 hours after I called customer care to solve the problem. They keep telling me to call back in the next 24 hours. I am really pissed off as I was forced to port to other network so I can browse. Mr Ikechukwu 08065252030 |
Re: MTN Customer Care Thread by toluh(f): 1:22am On Sep 29, 2016 |
Hi jidesm! Kindly DEACTIVATE all subscriptions from this line 08167662827. Please ALL subscription. I have been receiving insane deductions from you mtn and it's becoming too much from me. My airtime has Been disappearing. |
Re: MTN Customer Care Thread by logadims: 3:45pm On Sep 30, 2016 |
JideSM:please help, my village has been lacking network for more than 14years we really need a mast. |
Re: MTN Customer Care Thread by logadims: 3:48pm On Sep 30, 2016 |
tayoccu:please help, my village has been lacking network for more than 14years we really need a mast |
Re: MTN Customer Care Thread by xxgig(m): 8:28pm On Sep 30, 2016 |
HI, I'M ON THE MTN BIZ PLAN, each time i borrow airtime i get billed as high as 40k/s why is this happening? |
Re: MTN Customer Care Thread by multikolour(m): 12:21pm On Oct 01, 2016 |
JideSM:please my phone has been stolen and I want to welcome back my MTN sim card, I reside at sango Ibadan can you give me a nearest place to do the welcome back |
Re: MTN Customer Care Thread by EJYKY(m): 1:06pm On Oct 01, 2016 |
Kindly assist with how to share extra value bundle, I'll like to share the credit can't finish it. |
Re: MTN Customer Care Thread by bennito: 3:53am On Oct 03, 2016 |
Subscribed for Xtra Value Mini and have not yet used it much before it was wiped out two days ago. I subbed again yesterday 08039598611. Waiting for refund. |
Re: MTN Customer Care Thread by sidnen: 4:10am On Oct 03, 2016 |
Never subscribed for game+ not even mistakenly but my 60 naira was deducted. pls kindly refund my money. 08134471933. thank you. |
Re: MTN Customer Care Thread by udokavirus(m): 9:07am On Oct 05, 2016 |
@JideSM: Please for one week running now I have been waking up to receive this message from MTN that N20 has been deducted from my account being daily subscription for RatenDate...please for Goodness sake I didn't subscribe and I don't need this...my number is 08038988312 |
Re: MTN Customer Care Thread by Wizkoko(m): 11:10am On Oct 06, 2016 |
Hi, JideSM. I don't understand my MTN line anymore. Anytime I recharge it, the airtime doesn't reach 24 hours. I keep getting charged for caller tune, fashion guide, learn English and many more. I have called the customer care, and they unsubscribed me from all that, I confirmed it, but I'm still being charged. I sent "NO" to 140 to stop the caller tunes, but it said, "Message not sent." I sent the same message to 1400, but I still got the same reply. I'm considering porting my MTN line to Glo. I would have done away with the sim, but I need the number. My friend told me to make my last complaint on this thread before I port. If the problem persists, then I'm leaving MTN forever. My number is 081-626-06-142. |
Re: MTN Customer Care Thread by latestguy(m): 10:36pm On Oct 06, 2016 |
pls my question is on Mtn incentive scheme I have been sending imei serial no with my unique I'd but up to now they didn't turn on me waz going on pls help oooh 07065609192 is the number pls help ooo |
Re: MTN Customer Care Thread by JideSM: 7:27am On Oct 07, 2016 |
EJYKY: Hello EJYKY. kindly note you wont be able to share the bundle. Thank you. |
Re: MTN Customer Care Thread by JideSM: 10:50am On Oct 07, 2016 |
bennito:Y'ello bennito, so sorry this happened. Report received is that issue has been resolved. Thank you. |
Re: MTN Customer Care Thread by hary158: 11:23am On Oct 07, 2016 |
please is there Mtn 4G LTE in Benin city, edo state ? |
Re: MTN Customer Care Thread by Nobody: 8:38am On Oct 10, 2016 |
Mr.Jide, please i really want to know what exactly happen to the #100 i load on Saturday, just check my acount balance only to find out that it is emty, tell me what zap away the money i didnt use? My number 08108285872 thank in anticipation. |
Re: MTN Customer Care Thread by Nobody: 8:41am On Oct 10, 2016 |
Mr.Jide, please i really want to know what exactly happen to the #100 i load on Saturday, just check my acount balance only to find out that it is emty, tell me what zap away the money i didnt use? My number 08108285872 thank in anticipation. |
Re: MTN Customer Care Thread by Nobody: 11:37pm On Oct 10, 2016 |
JideSM:I can't browse on my phone with mtn my 3.5 G data remains untouched please assist |
Re: MTN Customer Care Thread by Fr3nly(m): 1:16am On Oct 11, 2016 |
KINDLY DEACTIVATE ALL MY SUBSCRIPTIONS My number is 07036582028 thanks sir Help me reset my line so dat i can browse with my airtime.I av already reset it but still not working so kindly do it for me.Thanks |
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