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MTN Customer Care Thread - Phones (32) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 11:06am On Aug 24, 2013
Imanuelle: Hello Mr Jide,
please I can not text on my line
it really does sound funny

At first I couldn't get edge or 3G for about 3 months , whenever I called in, the guys attended to me like I was a novice
Even after retrieving my line it persisted till about 2 months later .
even the tech guy at the MTN shop at owerri still couldn't fix it

Right now I cannot send a text on my line no matter the phone I put it into
I have confirmed the message center number again and again
I can use other MTN sims to text on my phone
But I cannot text with my SIM on my phone or any other .
can you help me fix it ?

Sorry for the inconvenience. Your line has been refreshed, please restart your phone and try again
Re: MTN Customer Care Thread by majalisa(m): 12:22pm On Aug 24, 2013
JideSM:

Sorry for the inconvenience. Your line has been refreshed, please restart your phone and try again
thanks for d inconvinience,d N200 ur people gave me yesterday after recharging N1500 as bonus to call best friend has vanished simply cos I cant register even one best friend number due to ur dubious network.called 180 twice yesterday but it was obvious u guys r helpless to even help a customer.left u a post here but I bet u were clueless and u probably didnt get my mail cos even mtn's mail client is dormant...quacky network!.
Re: MTN Customer Care Thread by Nobody: 1:03pm On Aug 24, 2013
hi jide, have been trying to load a 100# credit but it keeps telling me, incorrect pin..pls help me out, 100# is too much to dash mtn..
angry

1 Like

Re: MTN Customer Care Thread by Nobody: 1:06pm On Aug 24, 2013
Qqq
Re: MTN Customer Care Thread by Nobody: 1:08pm On Aug 24, 2013
JideSM:

Sorry for the inconvenience. Your line has been refreshed, please restart your phone and try again



ive tried again sir

No headway yet
Re: MTN Customer Care Thread by hillsate: 1:09pm On Aug 24, 2013
Why is MTN always dodging the question as regards the data cap on their BBC and BIS?
Please give me an official position here.
What is your data cap for BBC monthly and BIS monthly.
Thanks.
Re: MTN Customer Care Thread by gistsky: 3:00pm On Aug 24, 2013
@JIDESM. Pls u ve nt yet responded 2 my complain. I can't register my bbf. It has been 'transaction failed' msgs all d time. My No is 08166945006.
Re: MTN Customer Care Thread by derrygee(f): 8:34pm On Aug 24, 2013
Mtn keep deduction my credit after subscribing 2 d BIS monthly plan.pls help me do something about it .Av sent data off to 131 and its still d same .M no here 08037220298.
Re: MTN Customer Care Thread by Nobody: 8:41pm On Aug 24, 2013
JideSM:

Sorry for the inconvenience. Your line has been refreshed, please restart your phone and try again


its working now

Thanks a million

1 Like

Re: MTN Customer Care Thread by johnstar(m): 8:44pm On Aug 24, 2013
So nw dat my bis has nt expired, bt my MB don finish (reached fair usage) wetn go come happen nw .... Na wa o undecided, so ow wil I deactivate d bis nw undecided since una don tif my MB
Re: MTN Customer Care Thread by greatgeo(m): 8:57pm On Aug 24, 2013
My bus has stop working since morning what do I do
Re: MTN Customer Care Thread by johnstar(m): 9:29pm On Aug 24, 2013
hillsate: Why is MTN always dodging the question as regards the data cap on their BBC and BIS?
Please give me an official position here.
What is your data cap for BBC monthly and BIS monthly.
Thanks.
cheesy grin, y dm knw go dodge ur qstn cheesy, me wey dey here since dey wait make dm ansr me 4 wr, d guy juz sitdwn 4 1 corner dey hide undecided, make dm close dis thread abeg undecided
Re: MTN Customer Care Thread by benzion72(m): 9:38pm On Aug 24, 2013
Why is it that tunein radio application is not working on MTN BBC, during MTN cable cut palaver, I subscribed to glo coweek and the application worked seemlessly. Also MTN promised that they added 3 more days to my BBC from 25th of to 28th of August, to my surprise I was out of fair use age today without much browsing. Adieu MTN
Re: MTN Customer Care Thread by Nonsoross(m): 9:40pm On Aug 24, 2013
greatgeo: My bus has stop working since morning what do I do
call mechanic bro

1 Like

Re: MTN Customer Care Thread by johnstar(m): 9:46pm On Aug 24, 2013
greatgeo: My bus has stop working since morning what do I do
bus or bis undecided, c wetn empty hen dey cus grin
Re: MTN Customer Care Thread by physise(m): 10:23pm On Aug 24, 2013
greatgeo: My bus has stop working since morning what do I do
mechanic
Re: MTN Customer Care Thread by JideSM: 11:08pm On Aug 24, 2013
vivichocs: hi jide, have been trying to load a 100# credit but it keeps telling me, incorrect pin..pls help me out, 100# is too much to dash mtn..
angry

Please send your phone number, the recharge card serial number and PIN via private message
Re: MTN Customer Care Thread by JideSM: 11:11pm On Aug 24, 2013
@johnstar kindly PM your phone number
Re: MTN Customer Care Thread by JideSM: 11:12pm On Aug 24, 2013
@greatgeo kindly PM your phone number
Re: MTN Customer Care Thread by luluosas(m): 7:11am On Aug 25, 2013
What is wrong with MTN Internet?
MTN Internet have been fluctuating since yesterday without staying for even 30 seconds. Is anybody having the same issue?
Re: MTN Customer Care Thread by johnstar(m): 8:00am On Aug 25, 2013
JideSM: @johnstar kindly PM your phone number
my numbr 08149557969, abeg deactivate am sharply
Re: MTN Customer Care Thread by femi4: 8:50am On Aug 25, 2013
MTN should provide us with option of deactivating our BBC subscription and resubscribing.
It doesn't make sense exhausting data usage with bb subscription plan still active
Re: MTN Customer Care Thread by physise(m): 8:54am On Aug 25, 2013
luluosas: What is wrong with MTN Internet?
MTN Internet have been fluctuating since yesterday without staying for even 30 seconds. Is anybody having the same issue?
same here
Re: MTN Customer Care Thread by johnstar(m): 9:48am On Aug 25, 2013
femi4: MTN should provide us with option of deactivating our BBC subscription and resubscribing.
It doesn't make sense exhausting data usage with bb subscription plan still active
same here self, jide nvr even ansr me since, na wa o, juz tire 4 dm
Re: MTN Customer Care Thread by leckzyb(m): 9:50am On Aug 25, 2013
Hi Mr jide

Pls I don't know what's wrong with my line since yesterday I can't make or receive any call, even text I can't Pls help me out.
08148413165 that's my number.
Thankz
Re: MTN Customer Care Thread by Jeffy1206(m): 10:00am On Aug 25, 2013
mtn! pls I demand to know why ur internet connection disconnect every second I mean second!!! pls solve dis problem na or ill be thinking of porting since is sumtin I neva want to do eventhough ur network is very crappy in my state (Benue) imagen no 3g.network!!! u guyz are pushing me to de wall!!! undecided undecided undecided undecided undecided
Re: MTN Customer Care Thread by leckzyb(m): 10:50am On Aug 25, 2013
Mr jide
Pls ther is still no different.
Can't check my balance nor recharge now
08148413165
Re: MTN Customer Care Thread by majalisa(m): 10:59am On Aug 25, 2013
leckzyb: Mr jide
Pls ther is still no different.
Can't check my balance nor recharge now
08148413165
is bin lyk dat since yestaevening..even their Internet network is bad....apologies 4 d inconvenience..dats d highest U myt gt
Re: MTN Customer Care Thread by Nobody: 11:40am On Aug 25, 2013
JideSM:

Please send your phone number, the recharge card serial number and PIN via private message
tanx.. msg sent..got it sir?
Re: MTN Customer Care Thread by KirkoBlack: 1:38pm On Aug 25, 2013
...
Re: MTN Customer Care Thread by johnstar(m): 2:03pm On Aug 25, 2013
Mr jide, u hvnt replied me since, na wa o, try ans me nah, make u deactivate d bis wey dey der, since una tif d remaining MB undecided 08149557969, which kind tn b dis self
Re: MTN Customer Care Thread by johnstar(m): 2:06pm On Aug 25, 2013
Tot dis thread is very active 4 replies, if dm knw dey reply person make dm close dis thread nw, which kind tn b dis self sad sad undecided

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