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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (579321 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by waleh89: 8:34am On Aug 31, 2013 |
pls hide help me deactivate this number 08101616077 from hiphop world magazine. l'm tired of unnecessary deduction of my money by Mtn |
Re: MTN Customer Care Thread by Nobody: 2:05pm On Aug 31, 2013 |
JideSM: Don't think I know how to send PM. I have tried all to no avail. Kindly send me ur mail. Regards. |
Re: MTN Customer Care Thread by blackbeau1(f): 2:31pm On Aug 31, 2013 |
Please oh,people I need a solution to this. My BIS subscription is supposed to expire on the 19th of september but all of a sudden today,I couldn't ping nor browse. When I loaded my phone,I discovered I started pinging again with my credit again.pls you guys should rectify this.Thanks |
Re: MTN Customer Care Thread by myhobbies(m): 8:48pm On Aug 31, 2013 |
black_beau: Please oh,people I need a solution to this. My BIS subscription is supposed to expire on the 19th of september but all of a sudden today,I couldn't ping nor browse. When I loaded my phone,I discovered I started pinging again with my credit again.pls you guys should rectify this.Thanks Maybe you have reached your fair Data usage..... BB plans aren't unlimited again ooooo Thanks |
Re: MTN Customer Care Thread by JideSM: 9:16pm On Aug 31, 2013 |
Uyi Iredia: How to use your BB as a modem 1. as a Mobile Hotspot: This is exclusive to BlackBerry devices running OS 7.1, as that is the only version of the OS that has the mobile hotspot functionality built in. It basically turns your device into a wifi hotspot that can support up to five device connections. Setting it up is as easy as seen below: Go to “Manage Connections” on your device (a shortcut is to tap on the bar that displays time on your device). [img]http:///scaled/large/545/44mn.jpg[/img] Check the Mobile Hotspot box (It will automatically turn on the wifi option). If this is your first time and the network hasn’t sent you the mobile hotspot service book entry, it will prompt you to enter network settings (APN, Username and password). [img]http:///scaled/large/12/10sa.jpg[/img] Wait for the prompt, and that’s it! Your Hotspot is running! [img]http:///scaled/large/594/0q43.jpg[/img] You can check the hotpot options to change the name of the hotspot, password and other connection options. |
Re: MTN Customer Care Thread by JideSM: 9:33pm On Aug 31, 2013 |
2. As a modem via the USB cable and Desktop Manager Connect your phone to the computer via your USB cable, start the desktop manager and wait for it to connect to the device On the desktop manager, click on Tools, then Mobile Internet Settings. [img]http:///scaled/large/10/evrh.png[/img] Select “Add new” and enter the relevant parameters (Profile Name,APN, Username and password) and save [img]http:///scaled/large/27/5nto.png[/img] Click “Mobile Internet” (Bottom left on the desktop manager interface), Ok the prompt and wait till it connects. That’s it! [img]http:///scaled/large/541/a677.png[/img] [img]http:///scaled/large/69/08ap.png[/img] 1 Like |
Re: MTN Customer Care Thread by JideSM: 9:41pm On Aug 31, 2013 |
Profile Name: MTN NG APN: web.gprs.mtnnigeria.net Password: web Username: web can I separately use my BB plan for the BB and the mobile internet for browsing with my laptop using BB as a modem ? Yes, you can. Please ensure you have data services turned on (text DATA ON to 131) to use this feature |
Re: MTN Customer Care Thread by JideSM: 9:56pm On Aug 31, 2013 |
Jehovah Shalom: I'm now following you, please send a private message |
Re: MTN Customer Care Thread by blackbeau1(f): 4:05am On Sep 01, 2013 |
I know that but I doubt I have because I haven't really downloaded anything. So,pls could you check for me to be sure. |
Re: MTN Customer Care Thread by JideSM: 5:24am On Sep 01, 2013 |
black_beau: I know that but I doubt I have because I haven't really downloaded anything. So,pls could you check for me to be sure. I'm now following you, please PM your phone number |
Re: MTN Customer Care Thread by JideSM: 11:15am On Sep 01, 2013 |
okey777: Please i bought mtn 4 in 1 and got 2 of the nos but the no of the other 2 sims refused to show up when i inserted them in phone Kindly PM your contact phone number |
Re: MTN Customer Care Thread by Edunwa302(m): 12:13pm On Sep 01, 2013 |
@mtn customer care, be a gentle man if u dont have any help to offer base on mtn bonus credit people have been asking how to make use of including me,kindly say u dont have help for that and stop avoiding the request it seems all u no is about mtn blackberry BIS. |
Re: MTN Customer Care Thread by Nobody: 12:39pm On Sep 01, 2013 |
JideSM: Many thanks Jidesm. Deactivation acknowleged. |
Re: MTN Customer Care Thread by Nobody: 6:36pm On Sep 01, 2013 |
Pls sir, how do i deactivate (mtn play) messages abt fruits. Pls sir help me out.God will bless u abundantly |
Re: MTN Customer Care Thread by oloyedayo(m): 6:39pm On Sep 01, 2013 |
tayoccu:the way u people are treating nigerians is very bad. When will ur pocket friendly data plan be out because we are tired of paying tru nose to get data plan. |
Re: MTN Customer Care Thread by Ogetogeo(m): 8:27pm On Sep 01, 2013 |
Why the frequent disconnection on MTN BIS? Especially while downloading? |
Re: MTN Customer Care Thread by Nobody: 10:30pm On Sep 01, 2013 |
Pls help me o. My mtn number 08104407684 was block from using mtn share and sell this morning. Help me to open it pls |
Re: MTN Customer Care Thread by RapidBTS: 12:07am On Sep 02, 2013 |
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Re: MTN Customer Care Thread by majalisa(m): 12:22am On Sep 02, 2013 |
black_beau: Please oh,people I need a solution to this. My BIS subscription is supposed to expire on the 19th of september but all of a sudden today,I couldn't ping nor browse. When I loaded my phone,I discovered I started pinging again with my credit again.pls you guys should rectify this.Thanksexcessive pinging i guez...send status 2 21600 to c if U have not exceeded. ur data cap despite having an active subscribtion..if U have attained it then just resubscribe..u nid not call dem 2 deactivate it |
Re: MTN Customer Care Thread by JJKADRY(m): 7:26am On Sep 02, 2013 |
you guys are really loosing customers. How much is N50 that you're disgracing yourself. When we don't subscribe, why forcing it on us? If @ all we need to read news, we know which site we're to go noow! To cut it short, I want you to unsubscribe me from weekly mtn CNN news. I never subscribed for it & I don't even need it....pls for God sake...I want to be out of mtn CNN news weekly subscription... 10Q |
Re: MTN Customer Care Thread by waleh89: 8:41am On Sep 02, 2013 |
waleh89: pls hide help me deactivate this number 08101616077 from hiphop world magazine. l'm tired of unnecessary deduction of my money by Mtn please help. me now, I'm waiting for your help |
Re: MTN Customer Care Thread by Nobody: 9:34am On Sep 02, 2013 |
MTN is giving me major headache. Each time i want to make a call i get a voice message that my account is too low for the call...even so i have up to N200 and more. When i send a message, sometimes it doesn't go through save i reboot my phone or sometimes it goes through but the message will be sent repeatedly until my account is low enough not to make a call, please why is this happening? Also, the RESET command to 131 doesn't work. How do we reset data? |
Re: MTN Customer Care Thread by Godwin978(m): 3:45pm On Sep 02, 2013 |
pls pls pls help jide i nid ur help i dnt knw what is actualy wrong i dnt have network coverage on my phone..i want to knw wether is network dat cused it or my phone |
Re: MTN Customer Care Thread by Emekayoung(m): 4:12pm On Sep 02, 2013 |
Mr Jide pls can u be of help to me? Each time i subscribe for 50MB mtn daily internet bundle for 200naira which lasts for 24hrs,wen it get to the validity period,it will re-subscribe again,pls i dont wnt automatic subscription renewal,its there any way i can stop that? |
Re: MTN Customer Care Thread by Kezzy24(f): 4:13pm On Sep 02, 2013 |
@JideSM,please I subscribed for the 10MB daily plan but can't browse.I've switched my phone off and on a number of times,requested for a new settings but to no avail. |
Re: MTN Customer Care Thread by rezzy: 4:58pm On Sep 02, 2013 |
@JideSM, I just loaded 100# but i cant find d money when i checked my account balance. But when i checked with *559*4#, i saw the money there. I intend transfering the money cos i loaded becos of MB. Pls help me, d money is not for me. Thanks |
Re: MTN Customer Care Thread by Jidemaks(m): 5:29pm On Sep 02, 2013 |
Mr.Jide, I have an airtime of above N600.00 on my line (08163961614) but I have not been able to make call with the line for some 2-3 days now. This is the voice message I keep receiving each time I attempt to make a call " Sorry, your credit is not enough to make make call to this destination". I dont know what is wrong and I m just tired of the whole thing as I could not get through to any of your customer care agents. Please assist in resolving the problem. Thanks |
Re: MTN Customer Care Thread by AwesomeRomeo: 6:53pm On Sep 02, 2013 |
Pls how can i migrate to mtn FAF? |
Re: MTN Customer Care Thread by JideSM: 7:28pm On Sep 02, 2013 |
perfectsam: Pls help me o. My mtn number You will be contacted shortly. |
Re: MTN Customer Care Thread by JideSM: 7:48pm On Sep 02, 2013 |
JJKADRY: you guys are really loosing customers. How much is N50 that you're disgracing yourself. When we don't subscribe, why forcing it on us? If @ all we need to read news, we know which site we're to go noow! To cut it short, I want you to unsubscribe me from weekly mtn CNN news. I never subscribed for it & I don't even need it....pls for God sake...I want to be out of mtn CNN news weekly subscription... 10Q Please send your number via private message for resolution. |
Re: MTN Customer Care Thread by JideSM: 8:12pm On Sep 02, 2013 |
Jidemaks: Mr.Jide, We will contact you shortly. |
Re: MTN Customer Care Thread by JideSM: 8:33pm On Sep 02, 2013 |
primus361: MTN is giving me major headache. Each time i want to make a call i get a voice message that my account is too low for the call...even so i have up to N200 and more. When i send a message, sometimes it doesn't go through save i reboot my phone or sometimes it goes through but the message will be sent repeatedly until my account is low enough not to make a call, please why is this happening? Also, the RESET command to 131 doesn't work. How do we reset data? Please send your number via private message for assistance. |
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