shooks: @JideSm good morning, please I subscribed for BBC service and my money was deducted yet I still get the following message.
Sorry you do not have an active BB subscription. Text BIS/BES/BBC/BBWEEK/BBCWEEK to 21600 to activate your desired plan. Also check our BB10 Plans. Thank You.



please I need you to sort it out.

thank you

Just replied your PM

Kezzy 24: @JideSM,please I still await your response.I tried my sim card in another phone,still the same problem.

Replied you PM. Kindly text DATA ON to 131 and restart your phone

waleh89: pls hide help me deactivate this number 0810******** from hiphop world magazine. l'm tired of unnecessary deduction of my money by Mtn

For HipHop World Monthly and HipHop World Weekly, please text NO HIP to 4900 and NO HWW to 4900 respectively

@hobat4cash please PM your phone number

JideSM:

The message is false. Please disregard

you are yet to reply me

help ooo
since Friday no network here in kubwa pipeline area

Hello,

Please assist with this issues. I got a new BB Z10 and swapped my sim from my previous BB phone which has active bb subscription valid till oct 20th and is still within fair usage; the response I got by sending status to 21600.

However, since I did the sim swap, I can no longer browse or use data services on th bb account except the BBM which is active till now.

The only time Internet sites opened on my phone was when I still had airtime and the browsing exhausted all the airtime in my phone. N.B I was browsing thinking I was using the BIS until my calls couldn't go through and I checked my balance.

Please revert on this.

Thank you.

dezevic: Hello,

Please assist with this issues. I got a new BB Z10 and swapped my sim from my previous BB phone which has active bb subscription valid till oct 20th and is still within fair usage; the response I got by sending status to 21600.

However, since I did the sim swap, I can no longer browse or use data services on th bb account except the BBM which is active till now.

The only time Internet sites opened on my phone was when I still had airtime and the browsing exhausted all the airtime in my phone. N.B I was browsing thinking I was using the BIS until my calls couldn't go through and I checked my balance.

Please revert on this.

Thank you.

*issue pls not issues.

JideSM:

Just replied your PM

Thanks, I sent you PM.

Hello,
Abeg, I will like to know how to check the exact data consumption on your BIS plan. All this 'within fair usage' and sudden 'out of fair usage' BULLSHIIT is annoying.

Thanks.

Hello, what do I need to do for MTN to automatically inform me of my remaining balance after each call as obtainable with Airtel and Glo networks?
Thanks.

dezevic: Hello,

Please assist with this issues. I got a new BB Z10 and swapped my sim from my previous BB phone which has active bb subscription valid till oct 20th and is still within fair usage; the response I got by sending status to 21600.

However, since I did the sim swap, I can no longer browse or use data services on th bb account except the BBM which is active till now.

The only time Internet sites opened on my phone was when I still had airtime and the browsing exhausted all the airtime in my phone. N.B I was browsing thinking I was using the BIS until my calls couldn't go through and I checked my balance.

Please revert on this.

Thank you.

Y'ello Dezevic,

Please be informed that Blackberry 10 devices use Blackberry 10 plans ONLY and not the usual Blackberry plans (BBC and BIS).
Visit the link: http://mtnonline.com/products-services/internet-services/blackberry for more information.
You may request for deactivation of the current BIS/BBC then a Blackberry 10 plan purchased.
The Blackberry 10 device should be configured with the following settings:
APN: web.gprs.mtnnigeria.net
Username: web
Pass: web
***Please text DATA ON to 131 if you did text DATA OFF in the previous Blackberry device.

You may PM your phone number for further assistance.

beeveepee: Hello, what do I need to do for MTN to automatically inform me of my remaining balance after each call as obtainable with Airtel and Glo networks?
Thanks.

Simply text EOCN ON to 131.

@JIDESM,I scratched off some pins when i was trying to load a card.I have called the customer care 4x and i was told that my account would be credited in 30min time after i gave them the necessary information. But up till now(more than 12 hours) my account hasn't been credited.pls i need your help. Tanx in advance.

JIDE, THIS IS THE UMPTEENTH AM ASKING THIS QUESTION.
PLEASE WHAT IS THS DATA CAP ON MONTHLY MTN BIS AND MONTHLY MTN BBC.

@busar please send me a private message with your phone number and the recharge card details

JideSM:

Simply text EOCN ON to 131.

Thanks so much. I really appreciate. I will do that. Thanks.

Gd moni Jide for abt 3weeks or so, if I receivd a msg, it must enter up to 20 times b4 it will stop. whats d cause.

JideSM: @busar please send me a private message with your phone number and the recharge card details

sent!

JideSM:

The message is false. Please disregard

ok

JideSM, thank you. I'm very very very grateful. I was even called.

JideSM:

Y'ello Dezevic,

Please be informed that Blackberry 10 devices use Blackberry 10 plans ONLY and not the usual Blackberry plans (BBC and BIS).
Visit the link: http://mtnonline.com/products-services/internet-services/blackberry for more information.
You may request for deactivation of the current BIS/BBC then a Blackberry 10 plan purchased.
The Blackberry 10 device should be configured with the following settings:
APN: web.gprs.mtnnigeria.net
Username: web
Pass: web
***Please text DATA ON to 131 if you did text DATA OFF in the previous Blackberry device.

You may PM your phone number for further assistance.

Thanks man

Good evening. Pls how do I share megabytes from my phone to other mtn users? Thanks

@jidesm, Pls help! I did a BBMIDIM on my BB Z10 and immediately, N1500 was deducted from my account and this was confirmed with the sms that my request was being looked into. After waiting for some 15mins without seeing further sms confirmation, I did a STATUS to 21600 and I was told I had no active BB subscription! I later did a hard reset and checked my status again yet it replied a no active BB subscription! My sim number is 08100318682. Pls crosscheck and rectify this immediately else....

Babamide: Good evening. Pls how do I share megabytes from my phone to other mtn users? Thanks

Hello Babamide, please click https://www.nairaland.com/1379574/mtn-customer-care-thread/24 for details

@Deblow sorry for the inconvenience. Your plan is already active. Please ensure you have the settings below, take out the battery. Wait a few moments and then re-insert it.

APN: web.gprs.mtnnigeria.net
username: web
password: web

@Jide, I consume atleast 200NGN worth of airtime a day calling many mtn users, pls which pay plan will be cheapest 4me cos dis Super Saver has now turned to Super cost.
Secondly, I have never subscribed for mtn cnn news and mtn sent me a text dt i ve successfully activated MTN CNN WEEKLY NEWS, how do i stop dt. Tnx

bosa1: Gd moni Jide for abt 3weeks or so, if I receivd a msg, it must enter up to 20 times b4 it will stop. whats d cause.

pls jide help me with this present continous message

@Nwogeh please PM your phone number

bosa1: pls jide help me with this present continous message

please PM your phone number

jide wen ar u goin to reply me?ok am goin to change my gener to F i said u shld deactive dis mtn play they kip deductin my money each time i rechargedo some tink pls